A bit of a rant. So! I booked this appointment without seeing the yelp reviews until I was about to…read morego to my appointment. I was terrified that I would be charged a lot and insurance wouldn't cover anything as most of the comments have said. Then I saw the comments about how the techs run the place and staff was rude. Let me tell you, staff was absolutely amazing and sweet and kind. They took the time to make me feel comfortable and welcomed. The actual facility is much nicer inside than it looks on the outside. The tech I worked with did most of the cleaning and the doctor came by to assess then left, which is typical at a dentist office. Anyways it was fully covered by my insurance. As for booking, I was able to get seen the same week after booking online, they seem to have a lot of availability as it is a large facility

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

Dr Powell is an Outstanding dentist!…read more He has an amazing staff and respects your time. Had a chipped tooth and is an absolute artist.

WANT YOUR MONEY FORSURE. As far as Mr Powell he is an okay dentist. I definitely wouldn't put a 4…read moreor 5 star review. "Hattie" is a very judgmental person, and isn't true to her word. I came in for an emergency dental visit on a Friday for a tooth/gum pain. Mr Powell told me I could have periodontal disease or something stuck in between my gum and tooth.i also had major sinus pressure on the side that hurt of my mouth. Came down to me having a kernel stuck in between my tooth/gum when I went home and flossed and did my daily hygiene properly. Was told by Hattie she would communicate with me by the end of the day with a referred "sinus doctor" whatever that means, to go to... this was Friday. Calls me back at the end of Tuesday (they are close Sat-Mon ) " very employee not patient centered" and told me not to worry we didn't forget about you WITH NO DOCTER INFO GIVEN .when in fact by then I had told her I already had taken care of the sinus infection and was seen by a doctor. So I start feeling better tooth doesn't hurt anymore I go in for my cleaning which I had to schedule myself after getting a treatment plan for my cavities but in fact no cleaning treatment was scheduled. in that plan even though Mr Powell told me what the two causes could be of my tooth/gum pain. (I TOLD THEM I HADN'T SEEN A DENTIST IN YEARS AS WELL) I called back in and was told I would be scheduled for a cleaning when I get my cavity done. So I said why are we waiting till then to schedule a cleaning if it could be infact I have something stuck in my tooth. Cleaning went well as I don't recall her name but was very nice and informative as I hadn't seen a dentist in years. Get one of my cavities done goes fine although I did have a lot of pain hours after the treatment and could barely open my mouth . And this was treatment for one cavity. I go to my next appointment for two cavities everything goes fine until I noticed a week later I have dots on the areas that cavities were done. I call in ask to get seen as I've been brushing for over a week and it still appears to be noticeable . I was seen by Powell and HE SCRAPES THE AREA OF THE TOOTH where the red dots were and asked me if I see it anymore when in fact this was his job to do! I call back when I get home and there are scratch marks all over my tooth and asked Mr Powell as I was transferred to him directly if I was supposed to get a polish because it just didn't look right. I was told there was no scratches on my tooth when how do you tell that to the person that is looking directly at there teeth. I was also told to get a lawyer by Mr Powell himself which I infact will if it comes to find out cavities were done improper or tooth damages were done and cannot be helped. Not to mention I was pretty much judge by most of the staff of my clothing brand that I am partnered with. VERY JUDGMENTAL STUCK UP PRACTICE BE VERY CAREFUL. They take advantage of a naive population. Look at the reviews on yelp. Never judge a book by its cover. I WOULD SAY AVOID THIS PRACTICE IF POSSIBLE.

My wife and I have been coming to Dr Ng's office since 2002 (17 years as of this review). I've…read morebeen coming since before that. He has always been fair with charges, telling us up front if there's a co-pay or out of pocket cost. He is gentle and uses accommodations to help make any dental work done more pleasant. For example, I have sensitive gums, so they have a note in their computer to use warm water (instead of cold) so it doesn't hurt my gums with the cold water blast. I'd recommend their office for anyone looking for a kind, friendly dental staff. Thank you!

Dr. Ng and his office staff are very welcoming and knowledgable. They go the extra mile to take…read morecare of my family and answer all of our questions and dental concern. I appreciate Dr. Ng's calm manner and thorough explainations. He is always willing to answer any of my questions. The office RDH, Dana is very nice and takes great care of our whole family. She even has patience for our two year old boy! Also, the office has a new feature - they will text or email your appointment reminders, if you prefer! Very nice!

My family has been going to Casper Family Dental in Tri Cities for a couple of years now and…read morethey've been amazing with our whole family! Dr Casper always takes the time to explain everything to our little ones. I've had teeth cleanings, fillings, and even whitening treatments, and every visit has been smooth and comfortable. My husband recently got a crown, and it looks completely natural. The office is clean, modern, and conveniently located right here in Richland, which makes scheduling easy. If you're looking for a trustworthy family dentist in Richland, Washington, Tri-City Dental Care is the best choice. They make dental care stress-free and even fun for the kids!

After Dr. Casper did some work for me at another clinic, I sought him out to become a patient of…read morehis practice. I have always been very impressed with his work and his patience and care. I hold dental work to a very high standard and he has reached and exceeded that bar. I also loved the work they put into updating the building and providing a comfortable and pleasant experience.

Dr. Paul Barton is awesome!! However, be aware there is a RUTHLESS hygienist who will rip you a…read morepart no matter how good your teeth are. Told me I needed to start brushing my teeth with listerine. Anyways, be aware that there's a wild one there.

I went here to get 2 fillings a few years ago. My teeth didn't hurt before getting them filled but…read morenow one tooth HAS NOT STOPPED hurting since I got it filled at this horrible office. Serious pain anytime I take a breath, any time I drink or eat something cold. The dentist did not have any empathy about my fear of needles. The numbing shots were so painful I was IN TEARS after. And I can handle pain. I gave birth with no epidural. They did a shotty job on a tooth that didn't even hurt. I'm honestly questioning if I really DID have a cavity. They probably over diagnosed me just to make money. And literally zero follow up care or instructions for what to do after. I am so mad I ever went to this stupid office. Jacked up a perfectly healthy tooth and it's been sensitive for 4 years now. DONT GO HERE!! Also the receptionist was so rude. Wouldn't give anyone the time of day.

Recently changed dentists and couldn't be happier. The staff was friendly and helped me get the…read moremost out of my insurance. All of the staff (from the receptionists to dental hygienists to Dr. Walker himself) are phenomenal. The free ZOOM whitening was icing on the cake. Even watched a movie while my dental work was being done.

Dr Walker and his staff are top notch caring and kind individuals. The office has a great…read moreatmosphere and is very family friendly. My kids actually like seeing "Dentist Benny!" Thank you Walker Family Dental!

I just started going here but I couldn't be happier with my choice!! The staff is so knowledgeable…read moreand friendly, the dentist didn't make me feel rushed, he carefully took his time and looked at all of my teeth which made me feel great! The dental assistant who took my X-rays also did such a great job and she seemed to like working there. The front desk was also very pleasant!! They seem to be a me to get you in within a few days which I also appreciated. If you need a new dentist, 100% check out midtown dental

All of Midtown Dental staff are amazing they make checking in and out really easy the wait is very…read morefast I am not waiting long at all for them to call me back. They make my appointment entertaining by asking questions and making conversation!

I'm a new patient of Dr. Edvalson's and have to say he takes a lot of the "bad" out of going to the…read moredentist. He got me in quickly for some semi emergency tooth work and his staff was helpful and friendly. When we brought the kids in, they especially liked watching a movie on the ceiling during the cleanings. I guess things change, but it's weird having kids not wanting to leave the dentist's office. Overall, I was impressed with his office and his professionalism.

Established with a great new dentist today! The entire staff were REAL people and not artificial in…read moretheir kindness. I truly appreciate that. Did a great job on cleaning my chompers too! Thanks Family First Dental!!

An excellent experience here! The office is incredibly bright and clean and the staff was friendly…read moreand professional. They were on-time and communicated what they were doing every step of the way. Very happy with this dentist and the staff!

If I could give a 10 star review, I would over and over again. Tri City Orthodontics went above and…read morebeyond to not only get my son into braces the same day as his consultation. But, as well made him feel comfortable, cared for and noticed. Dr. Butler and his whole entire staff from start to finish treated my son and I with nothing but compassion, kindness and care. I as a mother feel blessed to have my son under the care of Dr. Butler and his team, as I know he's in amazing hands! Thank you Tri City Orthodontics for going above and beyond today for my son and I, no thank you's can thank you guys enough.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.