Wow, it was my first time having my cleaning with Molly, and she did such a splendid job. She made…read moreme feel so seen and comfortable. Molly was very thorough, listened carefully to my concerns about my teeth, and educated me on the next steps I should take. The front desk was also very helpful as well. I am so happy with my experience at Powell Family Dentistry.

WANT YOUR MONEY FORSURE. As far as Mr Powell he is an okay dentist. I definitely wouldn't put a 4…read moreor 5 star review. "Molly" is a very judgmental person, and isn't true to her word. I came in for an emergency dental visit on a Friday for a tooth/gum pain. Mr Powell told me I could have periodontal disease or something stuck in between my gum and tooth.i also had major sinus pressure on the side that hurt of my mouth. Came down to me having a kernel stuck in between my tooth/gum when I went home and flossed and did my daily hygiene properly. Was told by Molly she would communicate with me by the end of the day with a referred "sinus doctor" whatever that means, to go to... this was Friday. Calls me back at the end of Tuesday (they are close Sat-Mon ) " very employee not patient centered" and told me not to worry we didn't forget about you WITH NO DOCTER INFO GIVEN .when in fact by then I had told her I already had taken care of the sinus infection and was seen by a doctor. So I start feeling better tooth doesn't hurt anymore I go in for my cleaning which I had to schedule myself after getting a treatment plan for my cavities but in fact no cleaning treatment was scheduled. in that plan even though Mr Powell told me what the two causes could be of my tooth/gum pain. (I TOLD THEM I HADN'T SEEN A DENTIST IN YEARS AS WELL) I called back in and was told I would be scheduled for a cleaning when I get my cavity done. So I said why are we waiting till then to schedule a cleaning if it could be infact I have something stuck in my tooth. Cleaning went well as I don't recall her name but was very nice and informative as I hadn't seen a dentist in years. Get one of my cavities done goes fine although I did have a lot of pain hours after the treatment and could barely open my mouth . And this was treatment for one cavity. I go to my next appointment for two cavities everything goes fine until I noticed a week later I have dots on the areas that cavities were done. I call in ask to get seen as I've been brushing for over a week and it still appears to be noticeable . I was seen by Powell and HE SCRAPES THE AREA OF THE TOOTH where the red dots were and asked me if I see it anymore when in fact this was his job to do! I call back when I get home and there are scratch marks all over my tooth and asked Mr Powell as I was transferred to him directly if I was supposed to get a polish because it just didn't look right. I was told there was no scratches on my tooth when how do you tell that to the person that is looking directly at there teeth. I was also told to get a lawyer by Mr Powell himself which I infact will if it comes to find out cavities were done improper or tooth damages were done and cannot be helped. Not to mention I was pretty much judge by most of the staff of my clothing brand that I am partnered with. VERY JUDGMENTAL STUCK UP PRACTICE BE VERY CAREFUL. They take advantage of a naive population. Look at the reviews on yelp. Never judge a book by its cover. I WOULD SAY AVOID THIS PRACTICE IF POSSIBLE.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

We recently relocated to Richland. Child 5 of 6 is due for braces. Called to schedule a…read moreconsultation, she took my information including insurance. Due to my insurance being "state insurance" she could only offer an 11 or 11:30 consult time. After telling her I was a teacher and couln't make it until 4, she continued to only offer the aforementioned times. I had to educate her that just because my insurance was "state insurance" was no guarantee they would even cover ortho. In my experience the state only covers extreme cases, and my child most likely would not be covered. I had to explain that we would be paying cash up front and I just wanted an appointment that would fit my schedule. She ended up "finding something" that would work 7 weeks out. Not worth my time doing business here. Called up Almond Orthodontics and we will be seen in 1 week.

Dr Powell is an Outstanding dentist!…read more He has an amazing staff and respects your time. Had a chipped tooth and is an absolute artist.

WANT YOUR MONEY FORSURE. As far as Mr Powell he is an okay dentist. I definitely wouldn't put a 4…read moreor 5 star review. "Hattie" is a very judgmental person, and isn't true to her word. I came in for an emergency dental visit on a Friday for a tooth/gum pain. Mr Powell told me I could have periodontal disease or something stuck in between my gum and tooth.i also had major sinus pressure on the side that hurt of my mouth. Came down to me having a kernel stuck in between my tooth/gum when I went home and flossed and did my daily hygiene properly. Was told by Hattie she would communicate with me by the end of the day with a referred "sinus doctor" whatever that means, to go to... this was Friday. Calls me back at the end of Tuesday (they are close Sat-Mon ) " very employee not patient centered" and told me not to worry we didn't forget about you WITH NO DOCTER INFO GIVEN .when in fact by then I had told her I already had taken care of the sinus infection and was seen by a doctor. So I start feeling better tooth doesn't hurt anymore I go in for my cleaning which I had to schedule myself after getting a treatment plan for my cavities but in fact no cleaning treatment was scheduled. in that plan even though Mr Powell told me what the two causes could be of my tooth/gum pain. (I TOLD THEM I HADN'T SEEN A DENTIST IN YEARS AS WELL) I called back in and was told I would be scheduled for a cleaning when I get my cavity done. So I said why are we waiting till then to schedule a cleaning if it could be infact I have something stuck in my tooth. Cleaning went well as I don't recall her name but was very nice and informative as I hadn't seen a dentist in years. Get one of my cavities done goes fine although I did have a lot of pain hours after the treatment and could barely open my mouth . And this was treatment for one cavity. I go to my next appointment for two cavities everything goes fine until I noticed a week later I have dots on the areas that cavities were done. I call in ask to get seen as I've been brushing for over a week and it still appears to be noticeable . I was seen by Powell and HE SCRAPES THE AREA OF THE TOOTH where the red dots were and asked me if I see it anymore when in fact this was his job to do! I call back when I get home and there are scratch marks all over my tooth and asked Mr Powell as I was transferred to him directly if I was supposed to get a polish because it just didn't look right. I was told there was no scratches on my tooth when how do you tell that to the person that is looking directly at there teeth. I was also told to get a lawyer by Mr Powell himself which I infact will if it comes to find out cavities were done improper or tooth damages were done and cannot be helped. Not to mention I was pretty much judge by most of the staff of my clothing brand that I am partnered with. VERY JUDGMENTAL STUCK UP PRACTICE BE VERY CAREFUL. They take advantage of a naive population. Look at the reviews on yelp. Never judge a book by its cover. I WOULD SAY AVOID THIS PRACTICE IF POSSIBLE.

Lisa is the first denturist I have been to that actually took the time to make sure they were…read moreright. I have a terrible gag reflex to the point that even the word gags me. She was very patient with me and never once made me feel that I was a bother to her. She understood it wasn't something that I had an easy time controlling. I also have multiple types of implants which made things even more challenging. She made sure everything was right and wouldn't let me just settle when i wanted to give up and I appreciate that. Even with my other pair of dentures I had a visible gum line on top which I didn't really like but she made it so that it barely shows now. I HIGHLY recommend First Choice Denture Clinic.

I got my new upper partial today. It fits perfect, no sore spots or fit issues, Lisa is amazing!…read more No food under the denture while eating, yay! She told me it would be perfect and it is! The previous guy (interim guy, not Dr Vize) never did get my lower denture fitted correctly and it broke twice, which is how I met Lisa when I went back for the first repair. I was so happy with her work, her kind, friendly care that I immediately asked her to make me a new upper partial. I am thrilled with my new smile and the repairs on my lower denture. If you need partials or dentures, go to Lisa. You will NOT find better service or quality than Lisa and her staff.

I love everyone at Dr. Ostler's office they always make me feel comfortable and take care of any…read moreconcerns I have. The entire staff is committed to providing a great experience and I appreciate the time dr Ostler has spent in helping me understand my treatment plan.

A bit of a rant. So! I booked this appointment without seeing the yelp reviews until I was about to…read morego to my appointment. I was terrified that I would be charged a lot and insurance wouldn't cover anything as most of the comments have said. Then I saw the comments about how the techs run the place and staff was rude. Let me tell you, staff was absolutely amazing and sweet and kind. They took the time to make me feel comfortable and welcomed. The actual facility is much nicer inside than it looks on the outside. The tech I worked with did most of the cleaning and the doctor came by to assess then left, which is typical at a dentist office. Anyways it was fully covered by my insurance. As for booking, I was able to get seen the same week after booking online, they seem to have a lot of availability as it is a large facility

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

If you live in the Tri-cities, have ever dealt with dental anxiety OR if you appreciate a high…read morelevel of service OR just need a new dentist who accepts most insurance, this is the practice for you. I have TMJ, and after a few fillings last visit, I was experiencing some jaw pain. They offered to have me return for some oral massage and holy cow! What an improvement within the day.

I went to Hansen Family Dental to whiten my teeth with their Zoom machine. It works wonders. I…read morehated how yellow my teeth were looking, and after zoom they look so much better. It a painless procedure with amazing results. Also, the staff at HFD is the absolute BEST!

They take the time needed with each patient. The providers truly care. Easy to make appointments…read more Greatest asset to the Tri-cities community, especially for complex medical care.

Complex care is one of the most reliable and friendly care clinics! All the providers are nice and…read moreunderstanding, i feel very welcomed with the medical staff as well!