I just started going here but I couldn't be happier with my choice!! The staff is so knowledgeable…read moreand friendly, the dentist didn't make me feel rushed, he carefully took his time and looked at all of my teeth which made me feel great! The dental assistant who took my X-rays also did such a great job and she seemed to like working there. The front desk was also very pleasant!! They seem to be a me to get you in within a few days which I also appreciated. If you need a new dentist, 100% check out midtown dental

All of Midtown Dental staff are amazing they make checking in and out really easy the wait is very…read morefast I am not waiting long at all for them to call me back. They make my appointment entertaining by asking questions and making conversation!

My wife and I have been coming to Dr Ng's office since 2002 (17 years as of this review). I've…read morebeen coming since before that. He has always been fair with charges, telling us up front if there's a co-pay or out of pocket cost. He is gentle and uses accommodations to help make any dental work done more pleasant. For example, I have sensitive gums, so they have a note in their computer to use warm water (instead of cold) so it doesn't hurt my gums with the cold water blast. I'd recommend their office for anyone looking for a kind, friendly dental staff. Thank you!

Dr. Ng and his office staff are very welcoming and knowledgable. They go the extra mile to take…read morecare of my family and answer all of our questions and dental concern. I appreciate Dr. Ng's calm manner and thorough explainations. He is always willing to answer any of my questions. The office RDH, Dana is very nice and takes great care of our whole family. She even has patience for our two year old boy! Also, the office has a new feature - they will text or email your appointment reminders, if you prefer! Very nice!

A bit of a rant. So! I booked this appointment without seeing the yelp reviews until I was about to…read morego to my appointment. I was terrified that I would be charged a lot and insurance wouldn't cover anything as most of the comments have said. Then I saw the comments about how the techs run the place and staff was rude. Let me tell you, staff was absolutely amazing and sweet and kind. They took the time to make me feel comfortable and welcomed. The actual facility is much nicer inside than it looks on the outside. The tech I worked with did most of the cleaning and the doctor came by to assess then left, which is typical at a dentist office. Anyways it was fully covered by my insurance. As for booking, I was able to get seen the same week after booking online, they seem to have a lot of availability as it is a large facility

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

Wow, it was my first time having my cleaning with Molly, and she did such a splendid job. She made…read moreme feel so seen and comfortable. Molly was very thorough, listened carefully to my concerns about my teeth, and educated me on the next steps I should take. The front desk was also very helpful as well. I am so happy with my experience at Powell Family Dentistry.

WANT YOUR MONEY FORSURE. As far as Mr Powell he is an okay dentist. I definitely wouldn't put a 4…read moreor 5 star review. "Molly" is a very judgmental person, and isn't true to her word. I came in for an emergency dental visit on a Friday for a tooth/gum pain. Mr Powell told me I could have periodontal disease or something stuck in between my gum and tooth.i also had major sinus pressure on the side that hurt of my mouth. Came down to me having a kernel stuck in between my tooth/gum when I went home and flossed and did my daily hygiene properly. Was told by Molly she would communicate with me by the end of the day with a referred "sinus doctor" whatever that means, to go to... this was Friday. Calls me back at the end of Tuesday (they are close Sat-Mon ) " very employee not patient centered" and told me not to worry we didn't forget about you WITH NO DOCTER INFO GIVEN .when in fact by then I had told her I already had taken care of the sinus infection and was seen by a doctor. So I start feeling better tooth doesn't hurt anymore I go in for my cleaning which I had to schedule myself after getting a treatment plan for my cavities but in fact no cleaning treatment was scheduled. in that plan even though Mr Powell told me what the two causes could be of my tooth/gum pain. (I TOLD THEM I HADN'T SEEN A DENTIST IN YEARS AS WELL) I called back in and was told I would be scheduled for a cleaning when I get my cavity done. So I said why are we waiting till then to schedule a cleaning if it could be infact I have something stuck in my tooth. Cleaning went well as I don't recall her name but was very nice and informative as I hadn't seen a dentist in years. Get one of my cavities done goes fine although I did have a lot of pain hours after the treatment and could barely open my mouth . And this was treatment for one cavity. I go to my next appointment for two cavities everything goes fine until I noticed a week later I have dots on the areas that cavities were done. I call in ask to get seen as I've been brushing for over a week and it still appears to be noticeable . I was seen by Powell and HE SCRAPES THE AREA OF THE TOOTH where the red dots were and asked me if I see it anymore when in fact this was his job to do! I call back when I get home and there are scratch marks all over my tooth and asked Mr Powell as I was transferred to him directly if I was supposed to get a polish because it just didn't look right. I was told there was no scratches on my tooth when how do you tell that to the person that is looking directly at there teeth. I was also told to get a lawyer by Mr Powell himself which I infact will if it comes to find out cavities were done improper or tooth damages were done and cannot be helped. Not to mention I was pretty much judge by most of the staff of my clothing brand that I am partnered with. VERY JUDGMENTAL STUCK UP PRACTICE BE VERY CAREFUL. They take advantage of a naive population. Look at the reviews on yelp. Never judge a book by its cover. I WOULD SAY AVOID THIS PRACTICE IF POSSIBLE.

If you live in the Tri-cities, have ever dealt with dental anxiety OR if you appreciate a high…read morelevel of service OR just need a new dentist who accepts most insurance, this is the practice for you. I have TMJ, and after a few fillings last visit, I was experiencing some jaw pain. They offered to have me return for some oral massage and holy cow! What an improvement within the day.

I went to Hansen Family Dental to whiten my teeth with their Zoom machine. It works wonders. I…read morehated how yellow my teeth were looking, and after zoom they look so much better. It a painless procedure with amazing results. Also, the staff at HFD is the absolute BEST!

As someone without dental insurance, visiting the dentist can often be a source of stress and…read morefinancial worry. However, finding West Richland Family Dental has been a huge relief. Your office membership discount plan has made necessary dental treatments genuinely affordable for me, removing a massive barrier to my health care. Recently, I had to undergo a few root canals under the care of Dr. Josiah Clements. While root canals are rarely anyone's favorite procedure, Dr. Clements and the entire dental staff made the experience as comfortable and pain-free as possible. Their professionalism, patience, and gentle approach put me completely at ease. I am so grateful for the high-quality treatment I've received and for a practice that looks out for uninsured patients through fair and accessible pricing. Thank you for taking such great care of my smile.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

We recently moved to Kennewick from Southern California. One of my crowns fell out and I needed a…read moredentist. My husband found Dr Holmes, so I went there. I LOVE THIS DENTIST & HIS STAFF! All wonderfully nice and very gentle. I plan to return in a few months to have Dr Holmes re-do some of the work I have had done in the few years in So Cal, that I have never been happy with.

Dr. Holmes and his team are amazing. They're very kind and help to make the experience relaxing and…read morecomfortable. My kids needed fillings and were nervous about it but Dr. Holmes made the experience a good one for them.

I have been going to Ideal for about a year. I love the clean new office, the staff is always so…read morefriendly and so knowledgeable. Last time Amanda even looked up something for me that was unrelated to my visit. Dr. Rowe is terrific. He has built a culture of helpful professionals. I look forward to my next visit!

My wife and I recently moved to the Kennewick area from the west side and were looking for a local…read moredentist. I called Ideal as they were recommended by my Physical Therapist who said she has been going there since she was a teenager. I explained to the receptionist that we had just moved here and were looking for a new dentist and wanted to get our teeth cleaned. The receptionist said, "no problem, we can get you scheduled and taken care of" which she did. I gave her our insurance over the phone so they would have the information for our visit. The call was on October 25th and our appointment was scheduled for October 31st at 1:00 PM. We showed up for our appointment about ten minutes early and, after a short wait, we were taken back for what we believed would be a checkup, X-rays and cleaning. That was not the case. After the routine checkup and X-rays, the dentist came in for a brief consultation and presented his plan for treatment. We were then escorted to meet with the finance person. We were told that our insurance would not accept the treatment done by Ideal and that we were liable for over $800 for the X-rays, exam and consultation. We left in shock. We are both in our mid 70's and on a fixed income. I would have thought that Ideal would have known the issues with our insurance before we came in and would have informed us of what to expect. We went back to our insurance, and they agreed to work with Ideal. We got the cost down to $652.00, still more than we have ever paid any dentist. We did find out, shame on us, that the issue with our insurance is due to the fact we went outside of network. But I still would have thought Ideal would have informed us of this ahead of time. $652,00 and we still didn't get our teeth cleaned.