My implant tooth came off! Of course I panicked. But the staff & doctor had my back. Was able to…read moresend them a picture & they called me to set up an appointment. Doctor Roach & Team took the time to explain every step & made sure my bite matched up. Sincerely thankful for all of the team's expertise and supportive, caring professionals. I don't have to wonder if the work was done right, they make sure it is done right! Don't go anywhere else if you want your teeth done correctly.

Sam is great. She made me feel so comfortable and was encouraging. Dr. Roach is so funny and…read moreengaging. He is able to make the dental procedure relatively comfortable.

Family First Dental is a great place. The staff behind the counter are always friendly and helpful…read more They always help and remind me the name of my insurance company which I could never seem to remember. Pat, who cleans my teeth is quick and efficient and remembers me when I come in. I think I have met or worked with just about every Dentist in the office and each is kind and professional. They talk to you and not at you. They allow you a voice in how you want to proceed with a course of action to protect your teeth. An overall great place.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

I needed a good dentist. I usually am prone to dental problems and I needed help with getting a…read moreroot canal done. I was in so much pain, i couldn't sleep. After seeing Dr. Bagley for the final permanent step, i am so relieved that my tooth no longer hurts at all. Free of pain! I also am impressed with the office staff and dental assistant. We are so blessed to have such a great dental office here in town.

I highly recommend these dentists! I always feel so welcome and I know that they will listen to my…read moreconcerns. I went in a while back to get my wisdom teeth removed and was able to get the best treatment for my situation. I'm already looking forward to my next teeth cleaning!

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

Terrible business. They charged my credit line $1,800, just for a pulled tooth. All that after i…read moreconfirmed would only be charged for the tooth being pulled but they instead wrote up a whole dental plan and charged my credit line without doing the work. Beware of the scammer finance dude.

Tried to talk me into pulling out all my teeth and get implants. I only had one bad tooth…read more Most dentist want to take care of teeth we have. I had them price implants just to see $ and with my 2 insurance coverages 4,000.00 was their bottom dollar. Check around. Much cheaper at other places.

Great first visit. I felt like they heard my concerns and had a wonderful Dental Hygienist (Mia…read moreVasquez) clean my teeth, she was so sweet and my teeth are refreshed.! You won't be disappointed about going to this Dental Office. If your apprehensive about getting your teeth in shape, rest assured your in good hands here.

I had a very frustrating experience with the front desk at this office. As soon as I started…read morespeaking, the staff member told me she couldn't understand me and demanded my driver's license without making any effort to listen or communicate respectfully and let me spell my name. I speak English VERY clearly, and I've never had this issue with anyone else. Her tone was dismissive and frankly rude.

I had been a loyal patient at Southridge Dental for over seven years! Then during one visit DDS…read moreSimper made a mistake, which is only human. He broke a very visible crown, while working on another tooth. The accident I can understand, even if I thought he was spending far too little time with each patient. His actions next are what I find deplorable! DDS Simper then dropped me as a patient, not because of something I did, or some unpaid bill. He dropped me as a patient because of something that he did, and he did not want to fix! Which is why I was forced to take legal action against DDS Simper, and Southridge Dental. Be warned loyalty to this dentists will not be returned, if it inconveniences him; BEWARE!!!

I was once a dental assistant myself before having gotten cancer and gastroparesis which paused my…read moredental career and destroyed my mouth. I went to Dr Safford in desperate need looking for help. I was in so much pain and shame. I cried every night in pain super glueing whatever teeth I could into my mouth crying upset I was probably giving myself cancer again. I was so depressed. I had already lost my oldest son 5 years earlier to an unsolved murder. I had been trying to fix my teeth then but life happened and this was the first time I was able to get back for help. At first they seem to care and want to help. Made the best promises to take care of me and quoted me almost $23k to fix my mouth with partials. I thought I would be able to fund my mouth pretty quickly when I first visited the office or I wouldn't have even gone in. However long story short it ended up taking longer then expected. At first we got denied loans because we had just bought a house. We were also denied care credit until we got a co-signer. In the mean time from me not getting the money fast enough they went from a very caring office to a very not caring office overnight. They would cancel my appointments before I could even though I would call to cancel it over a week and a half before and no one could find my appointment to cancel it cause the office manager did it herself when she thought I couldn't pay fast enough. I ended up getting some carecredit with a co-signer up to $6k to start some work approved. So I did end up getting a appointment with Dr Safford to start in my mandibular anterior teeth at the end of it. I was still working on funding the rest of procedures I would need. They assured me they would take the best care of me. I had my doubts after the way I was starting to have been treated. If you look at the photos the first time Dr Safford fixed my teeth the colors did not match and there was a huge hole in the composite material on the buccal surface of the tooth that you could easily stick an explorer into. The tooth was very rough in many surfaces, and my bite was way off as they never once checked it with articulating paper I did not find this to be acceptable work nor work worth $23k. So I had to reach back out to Dr Safford staff to get an appointment for her to fix it. They were not happy about this. When I left Dr Safford said if I wasn't happy she would fix it later. I feel like she rushed her work and she knew it or she wouldn't have made the comment. Even after fixing it...the color match was better but it wasn't really matching or very pretty. It's now been fixed properly by another dentist in Costa Rica. She sat me up in the chair after 2 hours or having to fix her previous work and tells me I need to go home and really think about it she's the dentist for me because she felt like their had been a breakdown in Dr patient communication and trust. She felt like our last appointment had went very well and she didn't agree with me needing her to fix her work. I hold her why I felt the way I did. How I was very hurt they were so wonderful when they thought I had money only to be so horrible when they thought I didn't have it. They the promised me the best care when I found some money, yet did not deliver, and then told me I needed to go home and think. No I don't need to think. For my health and mental health we agree to disagree. I let her know at that time I was gifted the entire loan amount plus $24k in cash and that I need that care credit refunded because I would be paying in cash from now on. That's when she unhappily had me sent to the front to check out. That's when I found out they went ahead and over charged my care credit for $6 at once even though I didn't have that much work done yet. They had to refund me $6k and I turned around and paid them $197.40 that owed out of pocket. I asked them twice for my dental records to be emailed to me because I was going to be looking at Mexico or Costa Rica for dental care since I had been gifted cash and I wanted to see if I could find better for my health and mental health. I walked away. I found a great dental tourist company in Costa Rica and I got my dream treatment plan with full mouth restoration with implants and crown. 6 implants, 18 crowns, 5 root canals, iv sedation, flights, hotels, sight seeing..two trips..all expenses paid...$20k in Costa Rica. $4k under budget and I got the best care in the world. Lifetime warranty on my dental work if I return once a year to Costa Rica for a cleaning. It's not expensive to travel. Amazing care! Beautiful country! I'm so happy that Southridge Dental was mean to me. However the same day I'm getting implants in Costa Rica Southridge is still sending me certified harassment letters talking about how they won't accept me as a patient anymore because I called them out on their sloppy work. . I absolutely would NOT recommend Southridge Dental nor Dr Safford.

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!