If you live in the Tri-cities, have ever dealt with dental anxiety OR if you appreciate a high…read morelevel of service OR just need a new dentist who accepts most insurance, this is the practice for you. I have TMJ, and after a few fillings last visit, I was experiencing some jaw pain. They offered to have me return for some oral massage and holy cow! What an improvement within the day.

Had not gone to my local dentist for about 2 years they always had high pressure sales and made me…read morefeel uncomfortable. They also sold out to an out of state corporation . Found Hansen Family dental and what a difference. No pressure from staff and now my whole family plus extended family goes and love them. The staff and Dentist Make you very comfortable and stress free.

Prime Dental was truly an elevated dental experience! Lainy greeted me with the warmest welcome…read more(does she know I get nervous going to the dentist??) I was instantly at ease and knew I came to the right place! Can we talk about how modern, clean, and stunning the office is.... WOW! The hygienist Alethea was so gentle taking her time and kept my mind off my nerves. Dr. Madsen was thorough and answered all my questions (it had been a while since seeing a dentist... ugh lockdown) I felt back in control of my oral health and confident in knowing I was in great hands!!! I spoke with the office manager (I think her name was Jenny) to get some clarification on my insurance coverage which was super helpful (that is never easy to understand). Overall a GREAT experience, I found my new happy place when it comes time to take care of my pearly whites!!!

From the owner: Opening December 27th. Call to schedule today!read more

I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Sam is great. She made me feel so comfortable and was encouraging. Dr. Roach is so funny and…read moreengaging. He is able to make the dental procedure relatively comfortable.

Orxoco dental has an amazing staff. They are friendly, professional, and genuinely care about…read moretheir patients. My recent experience off getting a filling fixed like nothing I've ever expended. Didn't feel the novocaine going on, didn't taste it, and was numbed up for awhile. No pain, no stress. Best experience ever at a dentists.

I absolutely love this Dentist. The whole office is kind, friendly. He bent over backwards to help…read moreme when I had a dental emergency. This place is clean and so nice. They make you feel welcomed starting with the phone call. Location is convenient to me, easy to get to. I highly recommend this dentist. It has taken me 3 years to find a dentist that I really like here. I moved here from the East Coast and had to leave my dentist of 18 years. This is a wonderful place.

I needed a good dentist. I usually am prone to dental problems and I needed help with getting a…read moreroot canal done. I was in so much pain, i couldn't sleep. After seeing Dr. Bagley for the final permanent step, i am so relieved that my tooth no longer hurts at all. Free of pain! I also am impressed with the office staff and dental assistant. We are so blessed to have such a great dental office here in town.

I highly recommend these dentists! I always feel so welcome and I know that they will listen to my…read moreconcerns. I went in a while back to get my wisdom teeth removed and was able to get the best treatment for my situation. I'm already looking forward to my next teeth cleaning!

Andelin Family Dentistry has been taking care of me since I was a little kid I'm 23 years old now…read moreand I still go to them. They always do a good job the staff is friendly, my dentist always recognizes me, he's always helped me and overall this is a really great place!!

My family has been going to Andelin Family Dentistry since we moved to the tri-cities over 20 years…read moreago. They have always been very professional, helpful and knowledgeable. My five children have had all their dental needs handled with them and we have all had great experiences. I highly recommend them!

I wish I could say I like this place, I really do. I have had great experiences with the Doctors…read morebut the front staff need to be trained to stay professional at work. I've been coming here since my daughter was 1 who is now 4 and I have even came with my second. But my visits are coming to an end because I have seen the front staff eat snacks in the front office and talk about conversations that are not work related at all, a dental assistant talk about her night after work with another dental assistant while cleaning my daughter's teeth, and waiting in the office to schedule another 6 month cleaning while the front staff call back other patients to confirm their appointments. I am not one to write a bad review about offices but this one I am very disappointed in.

Very insensitive, poor communication, Dont get dentures in Pasco they cant keep a denturist long…read moreenough to get a pair of dentures made! Ive seen 3 denturists in a year and none have been able to make a pair that fit or get them delivered from Yakima to Pasco. This whole experience has been a nightmare on top of the loss of my husband and not having teeth that a functional has caused extreme hardship in my life. I would not recommend to my worst enemy.

Family First Dental is a great place. The staff behind the counter are always friendly and helpful…read more They always help and remind me the name of my insurance company which I could never seem to remember. Pat, who cleans my teeth is quick and efficient and remembers me when I come in. I think I have met or worked with just about every Dentist in the office and each is kind and professional. They talk to you and not at you. They allow you a voice in how you want to proceed with a course of action to protect your teeth. An overall great place.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

Great first visit. I felt like they heard my concerns and had a wonderful Dental Hygienist (Mia…read moreVasquez) clean my teeth, she was so sweet and my teeth are refreshed.! You won't be disappointed about going to this Dental Office. If your apprehensive about getting your teeth in shape, rest assured your in good hands here.

I had a very frustrating experience with the front desk at this office. As soon as I started…read morespeaking, the staff member told me she couldn't understand me and demanded my driver's license without making any effort to listen or communicate respectfully and let me spell my name. I speak English VERY clearly, and I've never had this issue with anyone else. Her tone was dismissive and frankly rude.

As you can see for yourself, the reviews for West Pasco Family Dental progressively have gotten…read moreworse. I highly recommend NOT attending this office. They did a filling (which ended up cracking shortly after). In doing that it did not fit well and pushed the tooth in front of it so tight that I couldn't floss. Over time I had to keep going in to get it adjusted so I could floss. Although this is fixing the work I've already paid for, they'd charge my insurance at times. Once it was loose enough to floss, that resulted in my implant next to it having issues, so now I have to pay $1600 for something THEY DID! I even paid some out of pocket expenses and when I checked my bill, they were charging insurance stating that I had a filling but of course insurance wouldn't pay it because that's an implant and no tooth is there. I should not be charged, nor should my insurance, for work I've paid for already and they need to fix. When I asked they'd say, well there isn't an expense to you. Um yes there is! I still pay for that insurance and because they did that I didn't have enough left in the year to cover a new implant crown I have to pay for....again....because they screwed it up! The front office and dentist both told me I should receive a refund for $175. Ofe then tells me that refund went to other charges on my account. Yeah the dishonest filling you charged me for! Their communication is horrible, professionalism is lacking, and ALWAYS check your statements with this place. I have yet to receive my refund and don't anticipate it will happen. I'm highly debating taking this to court for the simple purpose that it's wrong and they need to know they can't do this to people. The dentist and hygienist turnover rate is high here. Moving to corporate was not a good choice for this place. Do not go to West Pasco Family Dental!

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.