Never disappointed by this place and the wonderful people who work there. So often you go places…read moreand the front desk people act rude or irritated. Not at Kennewick Dental, even when there was a question about my Insurance, they never flinched, and put me at ease that they would figure it out for me. As I have said before, I am so glad I chose them as my dentist office all those years ago!!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

I've been seeing Dr. Mohlman for 3.5 years and he has been an amazing dentist! Very good at what he…read moredoes. He has helped me with jaw pain that causes headaches and has changed my life! Any fillings or work that has needed to be done is always great! His staff is wonderful and super friendly! My kids enjoy going as well and they love the treasure box. Thanks for all you do Dr. Mohlman!

We regretted taking our 3 week old baby there- she was mildly tongue-tied so we scheduled a 'free…read moreconsultation'. I wish it'd been just that. Dr. Mohlman persuaded us by saying she was "severely restricted", and leading me to believe she needed both tongue and labial (upper lip) frenulums "released" - the sooner the better. So we had it done that day- the laser is an intense, painful burn that takes a long time to heal. I discovered doing research after the procedure that 76% of babies can be diagnosed as 'lip-tied' and do not need treatment- they will grow out of it. It was traumatic and painful for her. Her mood shifted from happy and content to fussy and at times inconsolable. We were told after the procedure that we needed to consult with a lactation consultant and chiropractor because her mid-line base had been compromised. We didn't need either or those prior. I wish I had waited and done more research before the appointment (I'd done a fair amount, but not enough to give me sufficient confidence to disagree with a dental professional that I wanted to trust). I wish I'd not trusted him or his consultation.

Terrible business. They charged my credit line $1,800, just for a pulled tooth. All that after i…read moreconfirmed would only be charged for the tooth being pulled but they instead wrote up a whole dental plan and charged my credit line without doing the work. Beware of the scammer finance dude.

Tried to talk me into pulling out all my teeth and get implants. I only had one bad tooth…read more Most dentist want to take care of teeth we have. I had them price implants just to see $ and with my 2 insurance coverages 4,000.00 was their bottom dollar. Check around. Much cheaper at other places.

I had been a loyal patient at Southridge Dental for over seven years! Then during one visit DDS…read moreSimper made a mistake, which is only human. He broke a very visible crown, while working on another tooth. The accident I can understand, even if I thought he was spending far too little time with each patient. His actions next are what I find deplorable! DDS Simper then dropped me as a patient, not because of something I did, or some unpaid bill. He dropped me as a patient because of something that he did, and he did not want to fix! Which is why I was forced to take legal action against DDS Simper, and Southridge Dental. Be warned loyalty to this dentists will not be returned, if it inconveniences him; BEWARE!!!

I was once a dental assistant myself before having gotten cancer and gastroparesis which paused my…read moredental career and destroyed my mouth. I went to Dr Safford in desperate need looking for help. I was in so much pain and shame. I cried every night in pain super glueing whatever teeth I could into my mouth crying upset I was probably giving myself cancer again. I was so depressed. I had already lost my oldest son 5 years earlier to an unsolved murder. I had been trying to fix my teeth then but life happened and this was the first time I was able to get back for help. At first they seem to care and want to help. Made the best promises to take care of me and quoted me almost $23k to fix my mouth with partials. I thought I would be able to fund my mouth pretty quickly when I first visited the office or I wouldn't have even gone in. However long story short it ended up taking longer then expected. At first we got denied loans because we had just bought a house. We were also denied care credit until we got a co-signer. In the mean time from me not getting the money fast enough they went from a very caring office to a very not caring office overnight. They would cancel my appointments before I could even though I would call to cancel it over a week and a half before and no one could find my appointment to cancel it cause the office manager did it herself when she thought I couldn't pay fast enough. I ended up getting some carecredit with a co-signer up to $6k to start some work approved. So I did end up getting a appointment with Dr Safford to start in my mandibular anterior teeth at the end of it. I was still working on funding the rest of procedures I would need. They assured me they would take the best care of me. I had my doubts after the way I was starting to have been treated. If you look at the photos the first time Dr Safford fixed my teeth the colors did not match and there was a huge hole in the composite material on the buccal surface of the tooth that you could easily stick an explorer into. The tooth was very rough in many surfaces, and my bite was way off as they never once checked it with articulating paper I did not find this to be acceptable work nor work worth $23k. So I had to reach back out to Dr Safford staff to get an appointment for her to fix it. They were not happy about this. When I left Dr Safford said if I wasn't happy she would fix it later. I feel like she rushed her work and she knew it or she wouldn't have made the comment. Even after fixing it...the color match was better but it wasn't really matching or very pretty. It's now been fixed properly by another dentist in Costa Rica. She sat me up in the chair after 2 hours or having to fix her previous work and tells me I need to go home and really think about it she's the dentist for me because she felt like their had been a breakdown in Dr patient communication and trust. She felt like our last appointment had went very well and she didn't agree with me needing her to fix her work. I hold her why I felt the way I did. How I was very hurt they were so wonderful when they thought I had money only to be so horrible when they thought I didn't have it. They the promised me the best care when I found some money, yet did not deliver, and then told me I needed to go home and think. No I don't need to think. For my health and mental health we agree to disagree. I let her know at that time I was gifted the entire loan amount plus $24k in cash and that I need that care credit refunded because I would be paying in cash from now on. That's when she unhappily had me sent to the front to check out. That's when I found out they went ahead and over charged my care credit for $6 at once even though I didn't have that much work done yet. They had to refund me $6k and I turned around and paid them $197.40 that owed out of pocket. I asked them twice for my dental records to be emailed to me because I was going to be looking at Mexico or Costa Rica for dental care since I had been gifted cash and I wanted to see if I could find better for my health and mental health. I walked away. I found a great dental tourist company in Costa Rica and I got my dream treatment plan with full mouth restoration with implants and crown. 6 implants, 18 crowns, 5 root canals, iv sedation, flights, hotels, sight seeing..two trips..all expenses paid...$20k in Costa Rica. $4k under budget and I got the best care in the world. Lifetime warranty on my dental work if I return once a year to Costa Rica for a cleaning. It's not expensive to travel. Amazing care! Beautiful country! I'm so happy that Southridge Dental was mean to me. However the same day I'm getting implants in Costa Rica Southridge is still sending me certified harassment letters talking about how they won't accept me as a patient anymore because I called them out on their sloppy work. . I absolutely would NOT recommend Southridge Dental nor Dr Safford.

Long time patient. Always confident going there and they are very professional and keep track of…read moreany items they need to watch to be proactive.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

Dr. Paul Barton is awesome!! However, be aware there is a RUTHLESS hygienist who will rip you a…read morepart no matter how good your teeth are. Told me I needed to start brushing my teeth with listerine. Anyways, be aware that there's a wild one there.

I went here to get 2 fillings a few years ago. My teeth didn't hurt before getting them filled but…read morenow one tooth HAS NOT STOPPED hurting since I got it filled at this horrible office. Serious pain anytime I take a breath, any time I drink or eat something cold. The dentist did not have any empathy about my fear of needles. The numbing shots were so painful I was IN TEARS after. And I can handle pain. I gave birth with no epidural. They did a shotty job on a tooth that didn't even hurt. I'm honestly questioning if I really DID have a cavity. They probably over diagnosed me just to make money. And literally zero follow up care or instructions for what to do after. I am so mad I ever went to this stupid office. Jacked up a perfectly healthy tooth and it's been sensitive for 4 years now. DONT GO HERE!! Also the receptionist was so rude. Wouldn't give anyone the time of day.

I was having gum sensitivity, and they got my cleaning moved up so I could get it looked at sooner…read more The gal who cleaned my teeth today was very gentle and I appreciated that. I really like going here. We have been treated very well. I had a good experience today.

I have been a patient at Gledhill Dentistry, and Chapados Family Dentistry before that (Dr…read more Chapados sold the practice to Dr. Gledhill) for over 25 years. I have always been treated courteously and with compassion. The work their dentists perform is consistently superior.

A bit of a rant. So! I booked this appointment without seeing the yelp reviews until I was about to…read morego to my appointment. I was terrified that I would be charged a lot and insurance wouldn't cover anything as most of the comments have said. Then I saw the comments about how the techs run the place and staff was rude. Let me tell you, staff was absolutely amazing and sweet and kind. They took the time to make me feel comfortable and welcomed. The actual facility is much nicer inside than it looks on the outside. The tech I worked with did most of the cleaning and the doctor came by to assess then left, which is typical at a dentist office. Anyways it was fully covered by my insurance. As for booking, I was able to get seen the same week after booking online, they seem to have a lot of availability as it is a large facility

The staff are the best. I've been going there for years. They've taken good care of me. Highly…read morerecommended.

I have been a patient at Shannon Dental for 2 years. I wholeheartedly recommend this practice. The…read morestaff is friendly and professional. Dr. Shannon has the best bedside manner of any medical/dental professional I have ever met. He's a gifted dentist, and he takes the time to tell me what he is doing and why. This is my permanent dental health center.

This office has gone down hill. I have been a loyal client for 13 years and have never had any…read moreissues. I recently went in for a cleaning. I require nitrous. I have never paid more than $60 for nitrous during a cleaning. They had a somewhat new hygienist that took 1.5 hours to clean my teeth (which are in good shape...normally takes about 45 minutes...no extras were needed such as xrays, etc). When I checked out, I was told there was no charge for my cleaning (insurance covered), but handed me a bill for $180 for nitrous! I was flabbergasted. I have shopped around and most dentists have a flat rate from $39 to $60. I wIll be finding a new dentist!