Dr Khurana, Dental Assistant Nachelle, Dental Hygieist Leslie, Front Desk Mayra the the Superb…read moreDental Team. Most professional! My family and I are blessed with the highest denatl and medical quality with caring support! From all of us, William Yang BSEE, MSEE, IED, PE, CEM, Columbia University, Stanford Univesity.

My wife and I have been coming to Dr Ng's office since 2002 (17 years as of this review). I've…read morebeen coming since before that. He has always been fair with charges, telling us up front if there's a co-pay or out of pocket cost. He is gentle and uses accommodations to help make any dental work done more pleasant. For example, I have sensitive gums, so they have a note in their computer to use warm water (instead of cold) so it doesn't hurt my gums with the cold water blast. I'd recommend their office for anyone looking for a kind, friendly dental staff. Thank you!

Dr. Ng and his office staff are very welcoming and knowledgable. They go the extra mile to take…read morecare of my family and answer all of our questions and dental concern. I appreciate Dr. Ng's calm manner and thorough explainations. He is always willing to answer any of my questions. The office RDH, Dana is very nice and takes great care of our whole family. She even has patience for our two year old boy! Also, the office has a new feature - they will text or email your appointment reminders, if you prefer! Very nice!

So far the most generous and honest quote ive gotten for a single dental implant. I liked these…read moreguys so much im gonna drive 2.5hrs to get my back molar done. They took exrays and consulting for free right now and the staff was cordial and very tolerant of my socially innapproriate language. Will update when i go back 3 months to get implant. They were very professional and showed me the imaging and explained the best course of action which as a man of science i appreciate. Because you know i aint letting just anyone put anything in my mouth.

Myself and wife had implants at Smile Now. BEST decision we…read morecould have made for this dental work. There concerns and care thru the total process was 2nd to no one. Dr. Tolbert and his staff took time to explain all the procedures at every step and answered all our questions. If you are considering implants these are the folks you want doing it. A+ Mike

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

As you can see for yourself, the reviews for West Pasco Family Dental progressively have gotten…read moreworse. I highly recommend NOT attending this office. They did a filling (which ended up cracking shortly after). In doing that it did not fit well and pushed the tooth in front of it so tight that I couldn't floss. Over time I had to keep going in to get it adjusted so I could floss. Although this is fixing the work I've already paid for, they'd charge my insurance at times. Once it was loose enough to floss, that resulted in my implant next to it having issues, so now I have to pay $1600 for something THEY DID! I even paid some out of pocket expenses and when I checked my bill, they were charging insurance stating that I had a filling but of course insurance wouldn't pay it because that's an implant and no tooth is there. I should not be charged, nor should my insurance, for work I've paid for already and they need to fix. When I asked they'd say, well there isn't an expense to you. Um yes there is! I still pay for that insurance and because they did that I didn't have enough left in the year to cover a new implant crown I have to pay for....again....because they screwed it up! The front office and dentist both told me I should receive a refund for $175. Ofe then tells me that refund went to other charges on my account. Yeah the dishonest filling you charged me for! Their communication is horrible, professionalism is lacking, and ALWAYS check your statements with this place. I have yet to receive my refund and don't anticipate it will happen. I'm highly debating taking this to court for the simple purpose that it's wrong and they need to know they can't do this to people. The dentist and hygienist turnover rate is high here. Moving to corporate was not a good choice for this place. Do not go to West Pasco Family Dental!

my experience with Dr. Puri and the staff has been great. Dr. Puri always greeted me with a hand…read moreshake and kind words, very professional. my procedure involved bone grafting and an implant with no complications. I would have no reservations about using Dr. Puri and his staff in the future. Jack H. West Richland ,Wa

I had the laser surgery 6 weeks ago. For those of you wondering hmmm should I have this done??? I…read moresay Yes!!! it's amazing how much better my gums are looking!! not to mention how clean they are now. The laser cleans under your gums and rids all that bacteria! I'm super glad I had this done!! great job to Dr. Perri and his awesome uplifting staff!!! great job guys!!!

Excellent job by Dr Brandon in extracting a very difficult upper back molar that did not want to…read morecome out. His technique, professionalism, and concern for my well-being was so impressive. Thanks for a job well done and for taking care of a difficult issue with minimal pain.

After putting off the dentist for over three years due to extreme fear, I finally worked up the…read morecourage to go -- and I am so incredibly glad I did. From the moment I walked in, the dentist and his assistant made me feel comfortable, safe, and completely at ease. I'm facing a big journey ahead, including having all of my teeth extracted, and while I know it won't be easy, I feel confident knowing I'm in such compassionate and capable hands. They listened without judgment, explained everything clearly, and truly cared about how I was feeling. It honestly felt like a judgment-free zone, which meant more to me than I can express. Despite having X-rays, a full exam, and a cleaning done, I was in and out within an hour. The professionalism, efficiency, and kindness of the entire staff were outstanding. I already feel relief knowing that the end result will be a healthier, happier me. If you're anxious about dental care or have been putting it off, I can't recommend this office enough. They made a situation I feared for years feel manageable and hopeful. I also got a free toothbrush! Thank you so much Laura and Dr.Sam!

. Terrible time management. The office asked me to come 30 minutes earlier than my original…read moreappointment, and I agreed. After arriving on time, I still had to wait over 40 minutes before being seen. The delay disrupted my schedule for the rest of the day.

I was online and asked for information about financing. Ever since I have gotten nothing but text…read moreafter text and call after call and voicemails asking me about making an appointment! I told them over and over that id go online and make an appointment when i could when it got my schedule and when i got my dental insurance started back up. They even sent me the link to do it. But then they continued to text me and call, I'm so irritated, i told them several times to stop they reply with ok they will, and then they text me again and again asking me to make an appointment. It's not automated either because i told them what i was doing and they say something different and then apologize or tell me "got it". Ugh i don't like harassing people and it's so unprofessional for a business to behave like this.

I made an appointment with them after not having seen a dentist in years and the hygienist…read moreespecially was such a kind caring person. They all made extra sure I was comfortable and doing ok and even though I know my teeth are not doing great, there was no judgement, just care.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.