Dr. Benedict is an excellent physician, it is often hard to get through the staff!…read moreyou must have patience to get through to him! but it is worth the wait! His nurse is very good also.

My entire family has been long time patients of Br. Benedict…read more Two stars because he's an amazing provider, however the front desk staff, billing, and scheduling has ALWAYS been terrible. Now with the Kadlec takeover, if you can believe it, they're EVEN WORSE. Forcing patients to schedule annual exams 1-2 years in advance is ridiculous. Putting someone on hold for 30 minutes with an automated message telling them they are last in a que of 50 people is absurd. Can't help but feel it's pure BS intended to force people to an automated form of communication, the opposite approach of the type of care that was received when the practice was independent.

They take the time needed with each patient. The providers truly care. Easy to make appointments…read more Greatest asset to the Tri-cities community, especially for complex medical care.

Complex care is one of the most reliable and friendly care clinics! All the providers are nice and…read moreunderstanding, i feel very welcomed with the medical staff as well!

Really a -0 star I transferred to Dr Sharma after my regular PCP of 17+ years moved out of state…read more What a poor choice I made. At my 1st appt to establish care, he looks over my previous chart and promptly says he's eliminating all unnecessary meds, no antidepressants, (it was verified 16 yrs ago I would benefit from a low dosage) no thyroid Rx (I have no thyroid as it was removed 2001) I was not on any opiates or anxiety meds so no issue or attitude there. Nothing. Blood tests. Yes, that's the norm but even after I explained my Rx protocols had changed my life/were necessary he didn't budge. He's just irrelevant as a physician. I researched better & found a primary w/out narcissistic tendencies.

If you are a whining bitch looking for more meds, you won't like him. He is a good doctor who…read moregives it to you straight

My husband needed urgent care immediately and that's what he received at BestMed in Richland. The…read morestaff there were so accommodating and attentive with absolutely no wait! Everyone there were so friendly and helpful and very professional. The needed procedure was done, precisely and very quickly. We highly recommend using this facility for any issues that may come up. We wished we could use the doctors and staff for our primary medical needs. Thank you BestMed for your wonderful service!!!!

I'm writing this for my 88 year old mother. The care was great, but it's the billing that is…read morehorrible. My mother paid the bill right away and has received the same bill 3 more times. She has gone down all 3 times to explain that she already paid it and nothing changes.

Dr. Atwood is nice and thorough. Seems knowledgeable and spends time with you. I believe she is…read moreone of the rarely found independents. Doctor gets a 4+ but nurses and office staff unimpressive....2. Being an independent probably can't afford higher caliber staff I'm guessing.

Dr. Ryan has been my doctor since 2005. During this time he has treated me for numerous medical…read moreproblems including cardio vascular, respiratory, muscular and simple medical problems. He has always been professional and easy to explain the problems i was experiencing . Today am 77 year old male in good health and I praise Dr. Ryan and his staff for this. Thank all. Dean R

My husband was referred to Dr Ryan and his first impression was not good. He came in wearing sweat…read morepants and a carhartt tshirt. I would think a doctor would look alittle more professional. The first 15 mins Dr Ryan proceeded to fall asleep multiple times while my husband was discussing his concerns. Dr Ryan also kept yawning. He would fall asleep while taking notes also. Then he told my husband to Google the nervous system and try to figure out where the issues are starting from. Over all this visit was a waste of time and money. VERY UNPROFESSIONAL MAN.