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    Backyard Explorers Day Camp

    5.0 (1 review)
    Closed 7:30 am - 5:30 pm
    Updated 1 month ago

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    14 years ago

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    Mad Science of Mt Diablo

    Mad Science of Mt Diablo

    (28 reviews)

    I booked them for my sons birthday. I confirmed had a contract and paid deposit they just didn't…read moreshow did t call nothing. I was mad but more than anything my son was upset he's 8 how do you explain that to an 8 year old. I will get my money back don't you worry but I can't get back the disappointment my child got to experience on his birthday. That isn't even worth a star. It's now been over a month since the quote apology which seemed sincere they did all the typically good customer service service steps, let me be heard offered free service, offered refund, blah blah but no refund has been issued still no promises package to my disappointed son and no follow up from them just me chasing them down.

    This review is for Angelica & Ryan. First of all, thank you from the bottom of our hearts for…read moremaking our party amazing & for inspiring all the youngsters to get more involved with science. I feel so blessed to have gotten you both. Angelica got so many annoying calls from me but handled it like a proffessional. She was organized, polite & delivered exactly what we needed. Ryan showed up and was super fantastic with the kids! Many parents including myself just wanted to be apart of the show. Ryan was knowledgeable, confident, flexible, considerate, safe and kept all of our overly excited kids happy and in control. I can't thank Mad Science Mt Diablo enough for all they have done. My daughter wanted a Science party & that's exactly what she got. If anyone else was involved then my apologies. I can only speak for those that we have dealt with directly. To the parents considering using Mad Science. It really is something different. A magic show may show instant tricks but experiments are discussed in stages. Kids will be overly excited and thirsty to see a reaction but with patience they will appreciate the experiments alot more. The goodie bags were a hit for our party. The take home bouncy balls were epic. Kids and parents were grateful for this experience :)

    Steve & Kate's Camp - Walnut Creek

    Steve & Kate's Camp - Walnut Creek

    (38 reviews)

    My kid and her friend registered for the last week of summer camp. They arrived at 9 a.m., but…read moreunfortunately, many things weren't open until 10:30 a.m. Consequently, they had limited options for activities. Even the open activities were completely full. When things finally opened, there were extremely long lines, and they were unable to participate in any activities except for a 20-minute sewing session before being excused for lunch. They were repeatedly told to return an hour later on many activities, so they tried the library, which was closed, and then searched for athletic equipment like balls or anything, only finding none that weren't already being played with. In essence, the kids were left with no options and were forced to sit around and observed other kids doing the same, which is not what we expected from what was advertised. I understand that the camp has a high number of kids the last week of summer, but it should not compromise their overall experience. I had to pick them up early because they literally had nothing to do. I am a working mom and was really hoping this camp would have worked out for them for the next day. Therefore, I requested a full refund but nobody ever got back to me about it. Super disappointing and a fair warning for others who are looking to enroll in this summer camp in the future.

    This is the first contact I have received from this business since they abused my child 21 days…read moreago. While the director spoke to me initially, she was rude, condescending, and unapproachable. All I got were excuses. I left a message with HQ and NEVER heard back from them. I asked them to review the phone call transcripts because the site director was incredibly inappropriate, spoke to me in a rude tone, and talked over me. I have nothing to hide from the phone call and was calm the entire time she was lying and being rude. I repeat that no one from HQ ever got back to me about my valid concerns or addressed the director's lack of follow-through with on-site protocol. And, after 21 days, it appears nothing was addressed or changed to actually protect kids. My 12 year old is mad they did this to my 10 year old because my 10 yo repeated something another kid said, but said it sarcastically back to the kid. The initial offender who meant the remark never was punished. Instead, they thought the right thing to do was to lock my child in a room by HIMSELF for over 3 hours and not call me. He was screaming the whole time, per my other child and his friends from the camp. Think about that. My child was screaming alone in a room by himself and was not allowed to come out, nor was I called. For a little sarcastic comment he made. I am amazed that the director is still working there. This is a travesty, and she is abuaive and incompetent. We will certainly never return.

    Starlight Dance Studios and Theater

    Starlight Dance Studios and Theater

    (27 reviews)

    My daughter (10 years old) recently joined a Starlight theater for the second time. First time, she…read moreloved, however her experience with the new audition process this time was very disappointing and traumatizing. Because of this, we will not be coming back, and my daughter has decided to drop out. The program now uses a new "audition without auditioning" model. But from a child's point of view, this was not clearly explained at all. My daughter thought she was coming to her first class to get to know the teacher and other kids, not hidden audition that would decide casting. It was also her first class, which is already stressful for a child, especially who needs a bit of time to get familiar with new situation. After I raised my concerns with the management, they told me that this was my fault because I was "notified" by email about their new system. But notified of what, exactly? A 10-year-old does not read emails. My daughter was never told directly that she was being auditioned for casting. When she later found out that those activities were actually her audition, she was very upset! This was not about the role she got. She has auditioned before and understands disappointment. What hurt her was feeling unprepared and misled and cheated. It felt like sending a child to their first day of school and then telling them afterward that they just took an important test that will decide their grade for the whole semester. That kind of surprise is unfair and very stressful for a child. We are not comfortable continuing in a program where expectations are not explained directly to the children and are instead pushed onto parents to manage. Our money and time was wasted, and even a partial refund was DENIED. I am glad that I got to enrol my child at great Berkeley Playhouse for the spring and her schedule is not completely waisted.

    My daughter has been part of this incredible program for nearly six years, beginning as a 1st…read moregrader in the "Minis" program. After a pause during COVID, she returned to participate in a couple of shows with the Kids program, then successfully auditioned for the Junior Competitive theater program in 4th grade. Now entering 7th grade, the growth we've seen in her has been nothing short of remarkable. Her singing, acting, and dancing have all improved exponentially--but even more importantly, the program has helped transform her natural confidence into real poise and presence. She's also built lasting friendships along the way. As part of the competitive theater program, she not only performs with a team but has also chosen to do solo competitions, which have helped her grow as an individual artist. These experiences have pushed her in the best way and have taught her discipline, collaboration, and how to shine on stage. I'm so grateful for the leadership of Chelsea and the entire team. The amount of care and effort they pour into the students and the productions is truly impressive. From "SpongeBob the Musical" to "Alice in Wonderland," the quality of these youth performances is extraordinary--complete with fantastic costumes, imaginative sets, and professional-caliber direction. The instructors are passionate, talented, and committed, and it's inspiring to see former students--many of whom have gone on to study theater in college--return to help with current productions. If she ever tires of theater, they have a solid dance program that offers competition opportunities as well! I'm so glad my daughter has the opportunity to grow within such a creative, supportive, and high-quality program for years to come.

    Backyard Explorers Day Camp - summer_camps - Updated May 2026

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