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    Backyard Explorers Day Camp

    5.0 (1 review)
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    Updated 2 months ago

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    14 years ago

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    Mad Science of Mt Diablo

    Mad Science of Mt Diablo

    3.7
    (28 reviews)
    2.6 mi

    I booked them for my sons birthday. I confirmed had a contract and paid deposit they just didn't…read moreshow did t call nothing. I was mad but more than anything my son was upset he's 8 how do you explain that to an 8 year old. I will get my money back don't you worry but I can't get back the disappointment my child got to experience on his birthday. That isn't even worth a star. It's now been over a month since the quote apology which seemed sincere they did all the typically good customer service service steps, let me be heard offered free service, offered refund, blah blah but no refund has been issued still no promises package to my disappointed son and no follow up from them just me chasing them down.

    This review is for Angelica & Ryan. First of all, thank you from the bottom of our hearts for…read moremaking our party amazing & for inspiring all the youngsters to get more involved with science. I feel so blessed to have gotten you both. Angelica got so many annoying calls from me but handled it like a proffessional. She was organized, polite & delivered exactly what we needed. Ryan showed up and was super fantastic with the kids! Many parents including myself just wanted to be apart of the show. Ryan was knowledgeable, confident, flexible, considerate, safe and kept all of our overly excited kids happy and in control. I can't thank Mad Science Mt Diablo enough for all they have done. My daughter wanted a Science party & that's exactly what she got. If anyone else was involved then my apologies. I can only speak for those that we have dealt with directly. To the parents considering using Mad Science. It really is something different. A magic show may show instant tricks but experiments are discussed in stages. Kids will be overly excited and thirsty to see a reaction but with patience they will appreciate the experiments alot more. The goodie bags were a hit for our party. The take home bouncy balls were epic. Kids and parents were grateful for this experience :)

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    Mad Science
    Mad Science
    Mad Science of Mt Diablo

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    Steve & Kate's Camp - Walnut Creek

    Steve & Kate's Camp - Walnut Creek

    4.0
    (38 reviews)
    3.7 mi

    My kid and her friend registered for the last week of summer camp. They arrived at 9 a.m., but…read moreunfortunately, many things weren't open until 10:30 a.m. Consequently, they had limited options for activities. Even the open activities were completely full. When things finally opened, there were extremely long lines, and they were unable to participate in any activities except for a 20-minute sewing session before being excused for lunch. They were repeatedly told to return an hour later on many activities, so they tried the library, which was closed, and then searched for athletic equipment like balls or anything, only finding none that weren't already being played with. In essence, the kids were left with no options and were forced to sit around and observed other kids doing the same, which is not what we expected from what was advertised. I understand that the camp has a high number of kids the last week of summer, but it should not compromise their overall experience. I had to pick them up early because they literally had nothing to do. I am a working mom and was really hoping this camp would have worked out for them for the next day. Therefore, I requested a full refund but nobody ever got back to me about it. Super disappointing and a fair warning for others who are looking to enroll in this summer camp in the future.

    This is the first contact I have received from this business since they abused my child 21 days…read moreago. While the director spoke to me initially, she was rude, condescending, and unapproachable. All I got were excuses. I left a message with HQ and NEVER heard back from them. I asked them to review the phone call transcripts because the site director was incredibly inappropriate, spoke to me in a rude tone, and talked over me. I have nothing to hide from the phone call and was calm the entire time she was lying and being rude. I repeat that no one from HQ ever got back to me about my valid concerns or addressed the director's lack of follow-through with on-site protocol. And, after 21 days, it appears nothing was addressed or changed to actually protect kids. My 12 year old is mad they did this to my 10 year old because my 10 yo repeated something another kid said, but said it sarcastically back to the kid. The initial offender who meant the remark never was punished. Instead, they thought the right thing to do was to lock my child in a room by HIMSELF for over 3 hours and not call me. He was screaming the whole time, per my other child and his friends from the camp. Think about that. My child was screaming alone in a room by himself and was not allowed to come out, nor was I called. For a little sarcastic comment he made. I am amazed that the director is still working there. This is a travesty, and she is abuaive and incompetent. We will certainly never return.

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    GrowFit- Walnut Creek

    GrowFit- Walnut Creek

    4.6
    (18 reviews)
    2.1 mi

    Parents beware. My four year old walked away from camp on the first day to find home (even after…read moretelling the director I had a concern about this, and him coming up with a "plan"), and he was found by neighborhood teenagers and the police at a major traffic crossing after several calls were made by passersby. The camp is not licensed, nor are the teenage counselors properly trained to care for such young children. It was traumatic beyond belief, and I would highly encourage ANY parent looking for summer camp to ask the right questions about safety and staff/child ratio, especially in regards to preschool-aged children.

    My 9 year old grandson went to GrowFit Walnut Creek Sports camp and had an awesome experience! All…read morethe staff were attentive, caring, and professional. My grandson was so exhausted every day he took a one hour nap falling alseep as soon as I picked him up! From jumpee houses to capture the flag to dodgeball and making bridges out of popcile sticks then testing their strength with water bottles! Every day was filled with multiple sports and activites. He was so excited to go to camp each day! Staff was engaged with campers and my grandson made lots of new friends. Thank you GrowFit for an amazing camp week!

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    Starlight Dance Studios and Theater

    Starlight Dance Studios and Theater

    3.8
    (29 reviews)
    3.3 mi

    My girls both worked with Chelsea in her theater and dance studio for years! Our experience was…read morephenomenal. She always provided a space for them to feel accepted, celebrated and supported! I can't imagine their teen years without her.

    I have spent a long time debating whether to write this review because Starlight was once a place…read moremy child genuinely loved. Unfortunately, many of the issues that ultimately led us to leave were not isolated incidents, they were patterns that existed for years and appeared to worsen as the owner took on more stress. Constructive criticism is not an attack. Honest feedback is not disloyalty. The common denominator throughout the concerns many families raised was leadership. Communication problems were present long before the recent turmoil, but they became significantly more noticeable as the program grew. Important information was often delayed, incomplete, changed without explanation, or communicated differently to different groups of people. Parents frequently found themselves piecing together information from rumors, social media, group texts, and other families rather than receiving clear and consistent communication directly from leadership. The situation surrounding the temporary location (without heat/AC and wall) and construction delays was particularly frustrating. Families were repeatedly given timelines and explanations that changed over time, creating confusion and eroding trust. We were told at one point that construction was halted due to human remains being found, this was false. As a parent of a neurodivergent child, I was also disappointed by decisions that appeared to overlook the needs of many students in the program. Despite the owner stating that Starlight is "inclusive and welcoming to all". The owner even going as far as stating "LGBTQ and neurodivergent kids are my specialty". One example was the creation of a teen group chat used for communication while excluding parents from those conversations. Most of the students involved were freshman, many of whom are neurodivergent and rely on adult support to manage schedules, stay organized, and process information. Removing parents from those communications created unnecessary barriers and left families struggling to ensure their children had accurate information. I was further troubled by comments made about students and families. Hearing a neurodivergent child who was struggling emotionally described as "throwing a hissy fit" demonstrated a lack of understanding and compassion that I would expect from a youth program serving diverse learners. I watched as students were guilted into taking on more responsibilities/roles than they wanted despite their feelings being clearly communicated. Likewise, hearing concerned parents characterized as "entitled" was disheartening. Parents were not asking for special treatment,they were asking for transparency, consistency, and accountability after investing significant time, money, and trust into the organization. The saddest part is that the students were often caught in the middle of adult decisions and conflicts. The children showed up to learn, perform, build friendships, and pursue something they loved. They deserved stability, professionalism, and leadership that modeled healthy communication and accountability. The students deserve nothing less. One of the most frustrating aspects of this experience is that many of the concerns raised by families over the years have never seemed to be genuinely acknowledged. Instead, there appears to be a pattern where criticism is immediately dismissed, explained away, or attributed to misunderstandings rather than treated as an opportunity for reflection and growth. Even when families take the time to leave thoughtful feedback or reviews, the response often seems focused on defending decisions, challenging the person's account, or explaining why their experience wasn't valid rather than recognizing that multiple families may be raising similar concerns. When every concern is attributed to a misunderstanding, a disgruntled parent, or someone who simply doesn't know the full story, it becomes difficult to believe that meaningful accountability is taking place. At some point, when the same themes continue to emerge from multiple families over multiple years communication issues, lack of transparency, shifting narratives, exclusion of parents, and dismissive responses to concerns. It is worth considering whether those concerns deserve genuine reflection rather than another explanation for why they aren't true. Again, constructive criticism is not an attack. Honest feedback is not disloyalty. Families who speak up are often doing so because they care deeply about the students and want the organization to succeed. Unfortunately, too often it felt like those voices were viewed as a threat rather than an opportunity to improve.

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    Backyard Explorers Day Camp - summer_camps - Updated June 2026

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