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    Backyard Dream Studios

    1.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Backyard Dream Studios

    Office space rental

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    3 years ago

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    Kass Management Services

    Kass Management Services

    (10 reviews)

    Extremely Unprofessional and Unsafe Experience…read more This has been the worst company I've ever dealt with. I've left six voicemails in the past two days, following up on one from two weeks ago, and still no response. It is nearly impossible to get in touch with anyone. Even more concerning, I lived in one of their properties where we experienced extreme carbon monoxide levels. The detector was going off, and no one answered the emergency line. I had to call the fire department, and even they couldn't reach anyone from the company. That level of negligence is not only unprofessional, it's dangerously irresponsible. No matter how appealing the apartment, I would never work with them again. This kind of unresponsiveness--especially in a life-threatening situation--is unacceptable.

    I've been living in the building on W Diversey for 9 months, and I have documentation that the…read moreneighbor who lives above me abuses her dogs, which management had no idea she had in the apartment, and what she claims are emotional support animals. My lease says on page 4, (line item 9) under Rules and Regulations, "No noise or other sound is permitted which disturbs the other occupants from quiet enjoyment of their apartment or common areas of the property." Management does not enforce the Lease. The dogs run and wrestle around between 11pm and 7am consistently, have jumped up on me in the stairwell outside where I go in order to just have peace and quiet, and have defecated on property at least 3 times, which I unfortunately stepped in on my way to work once. I've also documented what sounds like furniture being dragged or moved repeatedly, along with loud music in the past that shook my floors. I've submitted video evidence of all these disturbances, but there is no penalty or consequences for this behavior. This is just the tip of the iceberg, but I'll keep it concise: As a former property manager myself, I strongly recommend NOT moving into a KASS Management property.

    Backyard Dream Studios - sharedofficespaces - Updated May 2026

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