A lot of misses=MISmanagement! A couple of months after signing on with Michelle, my daughter…read moreshowed me an alert that my rental was "off market". I called and Michelle said there was some sort of MIStake, she had been working on the listing earlier and that she would look into it. Then, a recent hire had unexpectantly quit and had mixed up a bunch of keys and Michelle could not identify which one was mine so Michelle came to home to get another. Several months later after discovering that my house was no longer listed for rent I began calling Michelle and left a number of messages for a return call, which she never did. Eventually, I called Middletown Police to request an escort to Michelle's business so that I could retrieve my keys. Michelle told the police that it was all a 'MISunderstanding" as she thought I had fired her and that she had MISplaced my keys but was willing to reimburse me to have the locks changed. At the police officer's advice I went to Michelle's office, she reiterated that she could not find either of my keys and that she thought I had fired her because she had gone by the rental property and saw people inside. She wrote me a check and I left. It is a MYStery to me why she failed to contact me to verify that I had fired her, to let me know me know that she saw people (possible squatters) in my house, and to tell me that she had lost my keys and her intentions to replace them. The time spent with her to find a tenant for my property has ultimately cost me time and money. I MIStook her friendly demeanor for quality customer service and I MISjudged her level of professionalism.

Another week down and no reply from the President/CEO. Still no work on the cabinet. You'd think…read morebeing such a "well known" name in the community they'd take care of the people who pay their salaries. Not sure if anyone see's this, but this is not how you treat paying tenants.

Suspect housing discrimination against low-income individuals. The application($25 per adult…read moreapplicant) process will require you to provide everything but a DNA sample for consideration. And after providing way more information then they could possibly need they still deny applicant(s) and keep the fee. Staff is rude and not easy to work with and treat/ talk to people like they don't matter. Please save your time and money and apply somewhere else because they will always find a reason. And if you need more convincing please read the reviews of former tenants. They have little to no customer reviews above a 2 star rating so proceed with caution!!!

The property management is horrible, they made up false stories to steal your deposit. I would not…read morerecommend them to anyone

I been with them for 4 years and they was good to me and they always sent somebody out when you had…read morea problem and it was quiet to they never no slumlord they is the best landlord every and I'm going to miss y'all

HORRIBLE CUSTOMERS SERVICE AND RELATIONS: Over the past…read morethree weeks I have been in contact with Milanka, Irina and Aimee. I was treated like an imbecile by all three, but especially Irina. I was dismissed and was waiting on their response to see if I was approved for almost 2 weeks. Then, today I was told by Irina that ALL of the available two bedroom apartments were rented last week. She never told me if I was approved. I provided 6 months of on-time rental payment history, 6 months of bank statements, and a work contract to prove income. I have a VERY hard time believing that not only was that not enough to get approved but that every single 2 bedroom apartment was rented last week. So, not only did they lie but they acted as if they were above me. They treated a pregnant women with complete disrespect and disregard. I would definitely not recommend them to anyone. My recommendation is to take your business elsewhere. Do not make the same mistake I made.

Extremely Poor Communication and Mismanagement This company…read morehas been consistently deceptive and unprofessional. Communication was avoided for months despite my repeated efforts to resolve straightforward issues. I sent 12-15 emails and made numerous phone calls over a six‑month period with no meaningful response. The only way to get any action was to repeatedly confront the front desk staff, which no customer should be forced to do. Even then, calls to the front desk routinely resulted in being placed on hold multiple times. Staff appear understaffed and lack the authority or knowledge to resolve basic matters, which caused unnecessary stress and delays for me as a homeowner. What makes this situation unacceptable is that after months of their inaction, I am now being fined nearly $4,000 for delays they themselves caused. All of this could have been resolved early on with a simple phone call or email, had the company chosen to engage. This is a clear case of mismanagement, poor internal coordination, and disregard for clients. If they are managing your property, proceed with extreme caution. I strongly recommend avoiding this company altogether.

There is no Customer or tenant Relations, In a Down economy Living Pay check to Pay Check this…read moreCompany wants us to replace the windows in our units becaucse Craked seals. Who has that kind of Money Now ???? Towed my car infront of my Condo Despite haveing No Signage Posted !!! I am guessing they need some operating money so they fine all of us owners. Poor Operation !!!!!

Love Love Love these guys !!!! The whole staff is so wonderful and the maintenance men are so…read moreknowledgeable when it comes to fixing things around the house ! They definitely are angels in this pandemic allowing me to make my rent payments in a manner that allows me to be able to pay other bills on time as well ! they have the best houses the best staff the best maintenance men and they have hearts of angels this is no ordinary rental company! ' To all at PAM , have a happy , safe and blessed holiday and happy new year from the nicksion family!

They are horrible! We have a gas leak and had it since we moved in. We energy put a temporary fix…read moreon it 6//1 and it still hasn't been fixed. Our dishwasher doesn't work and has rust all the way through the racks. They refuse to replace it and are lease states we have working fireplaces. Not true! We have bats living in our chimney! Still have not fixed this. We were also promised fresh paint and new carpets and still haven't gotten them fixed either. We were told the retaining wall in our would be fixed due to a previous flood that before we were moving in and it wasn't properly fixed because we now have flooding in our basement . The pump was also supposed to be fixed and is not. They are horrible. I'm done with them and now seeking further action

I have worked with both David and Stuart and they do excellent work. They are reliable, competent,…read moretrustworthy and hard-working. They also offer very fair pricing. I highly recommend Motivational Construction!!

Stuart remodeled the shower in my duplex - installing a waterfall and leaving the existing shower…read morehead as well. He came up with the design and plan himself. It feels amazing to use a shower that has water coming from two different directions and to have the bench seat he installed as well.

This woman is nasty. As a property manager, she is despicable. Refuses to repair appliances…read more(microwave) which was over 20 years old. Told us WE have to replace it. Kitchen light fixture not repaired after three years. She manages someone else's private property, and takes no interest in anything other than collecting rent. Home was shown and rented in the middle of winter. Spring came, and all you could smell was dog urine. Requested cleaning, she brought a bottle of deodorizer. "Clean it yourself" was her response. When a minor appliance was requested to be replaced, she gave us 30 days notice to move. This woman deserves NOTHING in the way of commission from her customers. Just a nasty, greedy, ignorant person. DO NOT RENT FROM HER! Lyza is her name. Did I say she was despicable?

Horrible experience dealing with this company several years ago, the house was infested with mice…read moreand other insects so I vacated the premises because pest control visits every other week was not something I wanted to live with.