1. Backlund Plumbing

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Omaha, NE

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Backlund Plumbing

3.8 (44 reviews)
Closed • 7:00 am - 4:30 pm

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Rusted out pipe to our lift station that was not noticed in the multiple service calls made to backlund to fix our lift station
Asia C.

We trusted backlund to ensure the lift station in our house was functioning properly and in good condition before agreeing to purchase our house. $1200 later someone named Jake said it was good to go. So we agreed with the purchase of the house. A month later it stopped working and our laundry room flooded. When we called backlund they said Jake no longer works there and sent someone else out. They took one look at the lift station and said it was at the end of its life and needed to be replaced. BACKLUND FAILED TO DISCLOSE THIS INFORMATION BEFORE WE PURCHASED OUR HOUSE. They did a patch up job so it seemed to function for the sale. Given we can not afford a new 5k lift station we asked if they would patch it up again. They got some new parts re used some old parts of another lift station and billed us $1200. So now we are $2400 in to what should have just been 5k in the first place. They should have replaced it initially because now when everything is said and done we will have nearly $7500 invested in this lift station instead of what should have just been 5k to begin with. The parts they purchased will just be replaced because everything would come with the new lift station. On top of that we were billed 6 hours for an electrician who missed a rusted out pipe that connects the lift station from inside to outside. If you spend 6 hours trying to figure out why something does not work you think they would actually examine what they are trying to fix. Unbelievable. We are taking our issue to the better business bureau.

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Review Highlights - Backlund Plumbing

“Definitely will contact Backlund Plumbing for future plumbing needs.”

Mentioned in 2 reviews

Read more highlights

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Backlund Plumbing - plumbing - Updated October 2026

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