Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

Stephen is outstanding. He is honest, offers fair prices, takes pride in his quality work, and…read morehard-working. He did a lot of plumbing work for me, and I had an excellent experience with him. I highly recommend him and would use him in the future!

If you are looking for a trustworthy and honest plumber, Stephen is your guy. From the time I first…read morecontacted him he was very prompt with responding and setting up a time to come out in order to give me an estimate. He was very thorough and explained things to me multiple times as the plumbing world is very foreign to me. I felt he was very honest with what exactly needed to be done in order to fix the pipes that were leaking in the attic. During this time, I also had received other quotes that were astronomically high for the same amount of work that Stephen was going to be doing for me. He sent me the quote promptly the next day and answered additional questions I had before we agreed to the contract. Stephen and his dad got the new pipe installed within just a few hours, they got everything back up and running same day. I really appreciated that they were willing to work in the attic in this summer heat. I will be using Stephen moving forward for any plumbing issues I may run into. Thank you again!

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Goettl Air Conditioning technician Andrew Gonzales was…read moreExcellent Inspected and troubleshot flawlessly. Got unit working when we needed it most, made excellent suggestions and answered all questions fully. He is a valuable asset to your staff.

We hired them to replace an anode rod due to us not having the right tools. Unbelievable the price…read moreof $420 to replace the customer provided rod. I do appreciate that the specialist found that our pressure release value was bad and that was an additional $150. Since specialist, but cost was way too much for a simple replacement (when you have the right tools).

Good job and friendly service. Guys came on time and completed work ahead of schedule. Will use…read morethese guys again.

had Robert tackle a stubborn corroded kitchen sink faucet replacement. He was excellent…read more Professional and thorough. Second time I have used City Wide and highly recommend them. ABJ Gilbert

I'm absolutely thrilled that I chose this company for our plumbing issues - they've truly been…read morephenomenal! I'm deeply grateful and can't thank them enough. These exceptional professionals shine with their prompt communication, surpassing any other company l've dealt with. Their prices are wonderfully reasonable, reflecting their family-oriented approach. Professional, courteous, and consistently exceeding my expectations in every way.

Thank you sooo much Rich for the quick response and providing insights on the water leak, isolating…read moreit to an irrigation leak, and turning off the water. Even though it didn't end up in the end resulting in plumbing estimate needed, you took the time to help walk me through how to turn off the irrigation water main. That speaks volumes, thanks so much!

I had a new AC system installed. It went well; however a couple days later, I noticed the…read morepre-cooling temperature was at normal room temp. Many attempts were made by different employees to learn why the system wouldn't cool down when programmed. The thermostat and HVAC employees thought it was the high Phoenix temps and the fact that I had a manufactured home. I was very persistent, calling often, attempting to find a "realistic" solution. Finally, the system got replaced with a much better brand. Hallelujah! It's fixed. Sometimes starting over is the best answer. Wolfgang worked right along with me all the way. There was no giving up. They're always on time and very customer oriented. Frustrating, but resolved to the highest satisfaction!

Terrible customer service. I purchased an air conditioning unit from a company that then years…read morelater was bought out by Wolfgangs Cooling, Heating and Plumbing. My unit was under warranty for another two years. Last Friday the unit stopped cooling, and I called and a technician came out and diagnosed the outdoor condenser fan motor had failed. The technician, Pat, said they might be able to get part on Saturday and install it. Then he proceeded to try and sell me a new unit, when I declined, the conversation turned and maybe they wouldn't be able to get the part on Saturday.... He sat across from my sister who is on oxygen and myself trying to get us to buy a new unit. He wanted to see my original warranty and kept saying how old my unit was... My sister is terminally ill and is taken care of in our home where her medical supplies are kept. I called Wolfgangs on Saturday morning and was told they would not be getting the part Saturday but on Tuesday, and it would be installed on Wednesday. I told them that my sister was ill and needed to be in her home with her medical supplies. They then said they could get the part on Monday and install Tuesday. We had to leave our home due to it being 95 degrees inside and my sister's illness. I asked to speak to a manager and was told "they all just went into a meeting." I CALLED BULLSHIT. Asked for someone to call me back and never received a call from anyone. This is terrible customer service. I called on Tuesday morning and cancelled my service call and my service agreement with them and not one question was asked, so that tells me they do not want my business. A friend called their air conditioning company and when the tech came out and said they had the part on their truck and fixed the unit. They also charged me $128 service fee which I have a service contract with them and the unit being under warranty should not have been charged. So, they are also thieves.

We have never had a problem with anyone that has come to out home for repairs. They are always…read morekind, hard working, and friendly.

Scam artists…read more George Brazil's goal is to find customers naive enough to pay their ridiculously absurd high estimates. The tech quoted me a work estimate of 5000 to replace a straight shot main water line. I immediately declined and ended up getting a well reviewed plumber to do the job for half that amount. The sales tactics used while providing me the quote were pathetic. I suspect they take advantage of older folks that don't know better. Shameful. I encourage all the techs working for George Brazil to reflect on this immoral practice and take a different direction. Shame.