I've had good luck with ordering tents from them in the past. Competitive prices, good selection, and good customer service. They have changed their name a year or two ago to Enwild. They probably changed it so as not to be confused with backcountry.com which receives bad reviews. read more

They are now known as Enwild. Same awesome company with great people. So if you try to go to their old website, it'll direct you to enwild.com read more

Dismayed to learn that BackCountry Edge has been around for 15 years and I only found it recently. Sigh. Competitive prices and fantastic customer service. Easy to reach knowledgeable folks for information and a no-fault return policy. Doesn't get better. read more

Disappointing when you sign up, give your email, and info the 20% discount for signing up does not apply to 80% of the companies that are sold on the site. Crazy they don't say anything before. I would not have signed up knowing that. read more

This company is great! I found a great deal on a Neoair! I received it in Utah pretty quickly, and they even threw in a free shirt! Definitely would recommend and purchase again!!! read more

Amazing customer service! Really fast at responding to any questions I had regarding the product itself or any other related issues like shipping and pricing. They were very knowledgable and was able to help me in deciding which pack would be best for my needs. Also like their product review videos, these are very helpful. I ordered an Osprey Ariel 75L pack during one of their sales at an unbeatable price (25% off. I've never seen it this low before I actually thought it was a scam and sent them an email asking how they can possibly have such a low price. lol. They replied promptly indicating that this is a seasonal (Memorial Day) sale allowed by Osprey.) Lighting fast shipping, I live in NYC and got the pack within 2 days with free shipping. Woah! The pack arrive in perfect condition without a scratch. I will not be returning the pack so I can't comment on return experience but they do have a 1 year "No Question Asked" policy. Definitely recommend this company!! Cheers! read more

Excellent customer service...I ordered a gregory baltoro 75 backpack from their website, only to decide that I should have gotten the smaller baltoro 65 instead. I e-mailed them the next day to change the order, but it had already shipped! I ordered the backpack that I wanted and was able to conveniently return the first one when it arrived. Throughout this, customer service was very proactive and actually called me in response to my e-mail to explain that the other pack had already shipped. Great service, great prices. read more

Ordered set of poles and they came with 2of he same gloves They said just return them ok so another 10 days to wait because they didn't check before mailing to me. Their Backcountry fliers were inside the box so don't tell me it was a direct ship from manufacturer. My fault.. should have bought from Amazon..lesson learned read more

This is my new go to place for camp gear. Placed an order on Saturday Received it on Tues!. FAST! and in Perfect condition. I had purchased the 2015 Gregory Baltoro 65, and the Therma Rest Trail Light . I went online Thursday, 5 days later, and saw that the Baltoro price had dropped from 239.95 (which was the cheapest I had seen) to 224.95 and the Therma rest from 79.95 to 67.95. I called to ask what to do and was helped by Steve who said he would absolutely honor the sale and refunded me the difference. I was very happy at how easy it all was. Best customer service I have had in a while. Thanks. read more

I needed a new pack, and looked at a dozen. Settled on a Kelty, and no one except Backcountry Edge would budge off of retail.. I bit down hard, and placed an order (I mean, if it isn't cheaper on Amazon, it must be a second or a scam, right?). It showed up on time, and in great shape! Thanks! read more

Great company! Ordered a pack online, which was at the best price anywhere (looked all over in person and online). I wanted a women's pack, and they are harder to find in stores than the unisex or men's packs. Fast, free shipping (over a certain cost), free t-shirt for signing up for emails, and a free gift was thrown in too! I definitely recommend ordering from them! read more

Backcountry Edge is the very best in the entire outdoor industry. How can you beat their price match policy, free shipping, no tax, at least 20% off most products, cash credit for doing a review, and a one-year no matter what return policy? YOU CAN'T!!! read more

Ordered my ENO OneLink system last Saturday - it actually shipped Sunday (with free shipping), and I received it in Texas Wednesday afternoon! Paid $165 for everything - about $35 less than any other online our retail outfitter that I could find. Great set, great deal, easy ordering and fast processing. Can't ask for more! read more

I ordered an ultralight 2 person tent that shipped and was delivered immediately, only to decide it was a little cramped and fragile for what I considered acceptable. They were true to their word about "no questions asked" returns and refunded my purchase price immediately. Subsequently, I ordered another lightweight tent that shipped immediately and fit my needs perfectly. Nice to know customer support like this still exists! read more

I am on the W. Coast, and had never done business with Backcountry Edge. However, I saw that they are a Google Trusted Company. They have price matching and a 1 year no questions asked returns policy, similar to REI. I purchased a Marmot rain jacket, which they price matched, the order was processed in 2 hours (wow!), and I received the jacket 2 business days later with USPS priority mail, just in time for the first El Nino rain storm. Customer service rep was pleasant, knowledgable and professional. The jacket arrived in new condition. I just placed my second order today, and again, the order was processed in 2 hours with very friendly customer service (Becky). Needless to say, I am extremely impressed with Backcountry Edge. They are fast becoming my favorite outdoor gear store. read more

Great customer service. I was under a time constraint, they delivered a day early. Great price on the Kelty shelter. Free shipping. What more can I say read more

This is a great company to work with. I was very satisfied. I purchased a Marmot Women's Gore-Tex jacket online. I wanted to pay for it with two different credit cards, one a gift card and the other my bank card. I didn't expect them to be able to do it as I requested it online. But they followed through - they really read your e-mails and they did exactly what I requested. I was thrilled with that. When I received the jacket I realized that I had ordered a men's jacket by mistake. I was so disappointed and upset with myself for not realizing it. I was also afraid I was going to lose my money, i.e. no return. But Backcountry Edge was so pleasant and accommodating that not only was I able to return it, but they paid for the shipping because I was exchanging it for another jacket. I received the replacement jacket within a week! No extra cost to me. I'm not sure the women's jacket was on sale at that time, but they offered it to me at the same price as the men's jacket, which was on sale. I could not be happier with this company. You just don't get good, honest, service like that anymore. I highly recommend this company. read more