We were having 2"x 2" tile installed . There was a small installation error and the new additional…read morereplacement tile was from a different lot and the colors didn't match. Joe assured us that he would rectify everything , which he did without hesitation. We decided to go with the 18" x 36" tile which was a better color match and do an envelope design on the floor. It turned out better than we could have imagined. We are extremely happy with the craftsmanship and professionalism of all the workers and would definitely recommend Carifa Tile. Description of Work: We had the shower seat torn out and replaced with granite. The seat front, sides and shower basin were removed and replaced with tile. Two grab bars and three shelves were installed.

We had two showers we wanted old, dated tile removed and new, large profile tile installed. The…read moreshowers were simple and straightforward. Carifa supplied the Schluter materials and installed them (Kerdi Board wall substrate behind the wall tile and Ditra Uncoupling membrane under floor tile). These are without an equal. There was a lack of communication during the home visit to prepare a quote. It was disappointing. We almost cancelled the entire project with Carifa based off that experience. The Owner, Joe, got involved when I called the Carifa office after no response from the salesperson. Joe listened to my experience, took over preparing an accurate proposal/quote. An important detail to note: each homeowner is responsible to select and purchase any tiles and certain Schluter products like edge or transition profiles. You can work with any supplier you want. The salesperson will steer you to The Tile Shop. They said they used to work at The Tile Shop. We had already purchased our wall and floor tiles from Floor and Decor. Carifa's salesperson started telling me we had purchased factory defective materials and subpar materials; something that is not true at all!! We had not picked up the tile from Floor and Décor yet so they did not "see" our materials but made these disparaging remarks. Why did we continue with Carifa? Because they used the Schluter products and had the installation craftsman. After getting past the preconstruction details Carifa sent Paco who prepared the areas where work was performed by covering all floors and furniture with protection. The same day Paco demolished and removed all the existing wall tile and materials down to the framing. Paco is a hard working, focused worker who kept our home clean during the demolition phase. No dumpster was provided during demolition and demolished materials were piled on our driveway until a dumpster was delivered a day or so later. After demolition Jack and Pedro arrived to complete the prep work and begin installation of the Schluter wall and floor products. I recognized quickly that Jack is a talented craftsman understanding that the products being installed under the finished tile are key to the final product. Jack kept us informed with everything he was doing including asking for our input regarding installation preferences. I cannot say enough good things about Jack. After he completed all the installation Carifa advertises they perform a "final walkthrough." It's also in the proposal. Jack completed all installation on Wednesday February 25th. On Tuesday of the following week, March 3rd, I had no communication from anyone at Carifa. There were a couple things that Carifa did not perform; sealing the grout that the proposal said would be performed 96 hours after the tile was grouted and reinstalling our toilet removed to install new floor tile. I reinstalled the toilet. I emailed Joe at Carifa of these items and asked for a (credit) for the items not performed. I never got a reply. On March 3rd I contacted Tom, Carifa's project manager, and asked for a status update and requested a date for the "final walkthrough." Tom came out the next day, Wednesday March 4th; one week after Jack had completed all installation work. Tom acknowledged that Joe had received my request/email for the deduct for work not performed and forwarded it to Tom. He spent a few minutes (literally a few) looking at both showers. Having performed hundreds of similar "close out final inspection walkthroughs" on projects I was ready to bring my Carifa experience to some closure. 3 weeks after the "final walkthrough" I received a final invoice that did deduct what I had requested. I promptly (the same day) paid the balance due. There has been no "thank you for your business" nor any communication from Carifa whatsoever. Here's my point: people who choose Carifa are going to pay a premium price for the privilege of having work performed. Carifa may use the finest materials available and have craftsman like Jack installing materials, but when everything before and after Jack is bush league and amateurish it sours the experience and make no mistake about it: you are paying for service too. The bottom line: would I choose Carifa again? Maybe. Having more 4 decades of high end construction experience I have not often been "the customer" but I know what a customer is. I moved forward with my eyes wide open hoping I would get the end result I sought after: two showers that will provide years of trouble free use. I believe I received that. Each person who has read this far will need to make their own decision. Lots of Yelp reviewers did not have this experience. My Ratings: pre and post construction experience gets a One (1). The installation work performed by Paco, Jack, and Pedro: I give Jack a 10, but Yelp limits the highest choice to 5 out of 5. Overall Carifa gets a generous three (3).

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I will never use them again. Communication throughout the entire process was awful. The staff…read moreseemed disorganized, often unprofessional, and at one point a manager was actually quite rude to us. I do not recommend them.

Exquisite selection and impeccable service. I highly recommend…read more Duane Kenton Jeffers Design Consultant/Clearview Design Services, Ltd Columbus, Oh

Aside from having the most beautiful and sophisticated selection of tile in Columbus, Jan has…read moreimpeccable taste and will make suggestions that are on trend, and on target for your project. He has helped me with two kitchens and I can not say enough great things. Classico is fantastico!!

Great tile and staff are great. Would love more brighter color options, but impressed with what is…read morehere because it is a HUGE showroom. Would definitely shop here again.

Stopped in to find tile to blend in with existing tile in a back splash. The woman who 'waited' on…read moreus became exasperated and was so rude we left. In the parking lot looking up another tile store, a woman tapped on my window and said she could not believe how rude she had been to us. Lots of tile stores in the sea, don't tick off potential customers with a bundle to spend. Looks can be deceiving . I hope you eork on commission.

Called them & made an appointment. No show no call or txt. I called and the dude apologized…read morefor no show no call. Scheduled another appointment. Husband & wife finally showed up took measurements etc. Took my info etc and said they'd get back with me. Haven't heard a word since. Unconscionable.

Great price for excellent work. They did a great job on my kitchen backsplash and did it quickly…read more They were professional and showed up when they said they would. I can't wait to use them on my next project and I am telling everyone I know about them.

friendly courteous knowledgeable staff and low prices. with lots of inventory in all flooring…read moreneeds. good selection in bath vanity

I was looking for flooring for a bedroom. The prices of flooring are very reasonable here, and…read morethere is a huge selection of all kinds of flooring. I settled for a waterproof luxury vinyl flooring with a beautiful oak grain, needed because I a have pet who likes to sleep in that room. There are many other sections for different rooms in the house, and I was impressed with the marble flooring as well as natural wood. As soon as I pulled up to cart these boxes, a young lady staff member, Emily, helped me to load them in. They were not that heavy but being I have a bad knee, I appreciated her help. Thankfully she also offered to help me hoist them into my car. Good service is what is important in finding a good store....and I can't wait to see how the flooring looks when it's installed.

We can't thank Footprint Floors enough for the professionalism and speed of getting our project…read morecomplete. Brian was amazing to work with and his employees were excellent and very detailed oriented. They completed the service requested under time and within an excellent cost when compared to other companies. Having two large lab retriever's it was difficult to find timing to vacate space. Footprint Floors worked with our timeline. Employees even offered to work over to get the project done. I placed 3 photos on review. Wish I'd taken before pictures to show how detailed and beautiful the floors turned out. Thanks again.

Footprints Floors had to remove old underlayment & replace it with new in one of the rooms in my…read morehome. They were great to work with; responsive, courteous, flexible, skilled & their work was beautifully done in a reasonable timeframe. I feel they were very reasonably priced as well. I would use them again & highly recommend them for others!

FCI (Floor Coverings International) delivered on all of their promises for schedule, quality and…read morewarranty. Hardwood flooring with carpet augmentation and woodwork repair was conducted by skilled installers who were proficient and un-obtrusive. We highly recommend FCI for this type of installation.

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

They are the best. I couldn't find a certain tile anywhere! Mike was so professional and helpful…read more He was able to find what no one else was able to. I would recommend them for all your flooring needs. They go above and beyond what they had to. Thank you, Mike

Fantastic experience - walked into showroom on Saturday, placed order on Monday, and installed on…read moreThursday! Had a basement bar/kitchen installed, with sink, sidebar, and main countertop. Price was exactly in our budget - affordable! VERY pleased with the selection, price, and speed of service!

From the owner: If you’re upgrading your kitchen or bathroom, Kitchen N Bath Depo makes the process simple. We…read morespecialize in custom granite, quartz, and stone countertops, along with quality cabinetry and design support to bring your vision to life. We pride ourselves on fast turnaround and quality work. We focus on competitive pricing, quick installs, and a straightforward experience from start to finish. Stop by our showroom or contact us to get started on your remodel.