I wanted to love this place but found myself a bit disappointed. When we arrived at the sandwich counter, it took a minute for us to be greeted. We were asked if we've been there before and said that we hadn't, the guy was silent for a moment then said we could order from the menu above or build a sandwich from the items in the refrigerated display. There were 3 side dishes, one cookie dessert, and 2 or 3 deli meats in the display. So, there didn't seem like a lot of options outside of ordering from the menu, which was pretty limited.
We chose our items and had a seat. I went to the restroom and it was the size of a coffin. You could barely maneuver to shut the door. The bathroom was also out of soap and the roll of paper towels you dry your hands with were on the back of the toilet tank, touching the toilet lid. I'm sorry but that is completely disgusting and unsanitary. There should be a paper towel rack mounted on the wall, away from the toilet. I told the coffee shop worker that the restroom was out of soap and she acknowledged but never did anything about it that I saw. I went back to the restaurant area and ate my food. Halfway through lunch, my son went to the restroom and there was still no soap. And I know at least one other customer needed to use the restroom while we were there. Judging by the way things were handled in the restroom, it made me a bit leery about eating there.
So now to the food. All three sandwiches and the sides were brought out onto raised wooden trays. No plates were provided. One of the trays had two sandwiches on it, and the table we sat at is too deep in diameter for two people to share off of one tray. It was really odd that they expected us to share off one tray in the middle of a large table. They didn't offer to bring plates or anything, so I assume they expected us to move our sandwiches onto paper towels, possibly? It was really odd.
The sourdough bread on my sandwich was very soft and fluffy. It didn't really have that true sourdough flavor though. The sandwich, the Ozark Italian if I recall correctly, had a really thick slice of bologna and thin slices of turkey and salami, in addition to a leaf or two of spinach and German mustard. I added horseradish sauce to mine too. Overall, the sandwich was OK, but not really anything to write home about. I tried the corn chowder and it really did not have any flavor. It was mostly the chowder-y bisque with a few pieces of corn and potato. I tried the cucumber and onion salad as well. That was pretty good. It had a nice amount of vinegar, and the cucumbers and onions still had some crunch. It was pretty good. I tried my son's macaroni salad. It was sweet for some reason, but wasn't too bad.
For dessert, I tried the oatmeal cream pie cookie sandwich. It was also pretty good. The cookie was nice and soft, and the filling had a good flavor. It was huge though, so I shared it with my husband.
Sodas are served in a can and it didn't seem like they had cups or ice anywhere that I could see.
Overall, I'm not sure that this place is really my cup of tea. To each their own, of course, but a restroom without soap, paper towels being on the toilet, getting no plate for your sandwich, and having indifferent staff are all big turn offs for me. Seems like they cut a lot of corners just to get things done quickly and easily, instead of doing what it takes to provide a good customer experience. I can't say for sure whether we will be back. read more