When looking for a place to enjoy the best food, incredible atmosphere, and a staff that makes you feel at home and welcome... this is it! Luana was amazing. She is so knowledgeable and friendly. Trust her. She knows how to help you pick the food you want. And she is excellent at helping with wine choices. 1/2 price on Wednesday!!! We had the gnocchi and veal marsala. I had to order pizza foe my 2 am "tapeworm ". We also met Kristina, the master pizza chef! Wow. Incredible dough baked to perfection! Seriously. Chewy crust. But it is perfect. I have not had pizza crust this good in so long. And honestly... if you have a less than perfect experience...tell them!! They cannot fix something if you don't there is a problem. I wish I could rate them a 10. PS. WE WILL BE BACK SOON!! read more

Baci Ristorante - Veal parmigiana. - Italian Near Me - Hamilton, Ontario

See all

This restaurant is attached to the hotel on the other side of Carmen's banquet centre. It was hard to find if you have never been here. I suggest they get a big sign outside somewhere. It is not a big restaurant but the decor is very nice. There was 5 of us there and 4 of us ordered the osso bucco which is braised veal shank on a bed of risotto. The risotto was very soft, maybe a little overcooked but I still enjoyed it. The veal was fell off the bone nicely and was very tender and the marrow was yummy. The portion was generous and I was full after but of course I had to get the tiramisu! The tiramisu was not as light and fluffy as I expected but the flavour was well balanced. The amount of espresso and mescarpone was perfect. The service was not great. The server offered parmesan and pepper on my dish and neglected to offer it to anyone else in my party, disappeared and was nowhere to be found. I would come back here but not in a large group. read more

Baci Ristorante - Tiramisu - Italian Near Me - Hamilton, Ontario

See all

Portions are HUMONGOUS and the service is so friendly and helpful. Got the chicken parma and the kids got the spaghetti. Everyone loved their meal and the service. Kids coloured the place mat and they have a colouring contest. The kids won and we received a free kids meal. I believe we were the only entry, but we'll take it!! ;) read more

Tasty food and reasonably priced. The pizza is authentic Italian. The restaurant is a little dark though, I mean literally the ambiance. There are no windows and lighting could be a little brighter. read more

Veggie friendly menu. Food is good. Nice staff but service is a bit rushing. The bread is great but too small and only one per person, at least two will be appreciated read more

Baci Ristorante - Italian Near Me - Hamilton, Ontario

See all

Missing from the reviews that I read was that the restaurant is inside a hotel. That isn't a negative, but the signage could be better to help you to find it. Food was very strong. I had the Carbonara and my son had the Alfredo. Both sauces were very light, compared to some places where they can be very thick, almost chalky. Service was also very good, although the place was empty on a Holiday weekend Saturday at lunchtime. So, not much to go on there. I would definitely go back. read more

I stayed one more night in the hotel and had to try again because the food is great, and it seems unfair to the chefs that are working so hard in the heat of the kitchen. I decided that going in and ordering would be the easiest, so I stopped in and a great 6' 3' waiter helped me quickly and suggested the seafood pasta....can't recall the name...but certainly more "Italian" than that.......lol. "No problem sir, we will have it ready for pick up for you in 10 min." - and they were super busy again. 15 min. later I stopped down and it was ready and up I went back to my room to relax with fresh pasta smothered with homemade tomato sauce, shrimp, clams, and scallops. Great job. so I guess the story here is.......hit or miss on the front of house. maybe I'm being critical but I truly believe when the food is great and they are working that hard, it's not fair to have anything let the chefs down. read more

Absolutely one of the best restaurants in Hamilton Authentic Italian cuisine with an upscale setting. Baci is the single best pasta restaurant in the city of Hamilton, and my absolute favourite anywhere. The fettuccini Alfredo is cooked in a house sauce, that is a perfect combination of creaminess and strength. The portion size is huge; a large bowl is for the famished. One of the biggest things that always draws me to Baci is the service. Every time I've been, service is ALWAYS top notch. The wait staff are friendly, attentive and courteous. In the hospitality industry, service is huge. You can have the best food in the world, and horrible service, and nobody will come back. This is a combination of fantastic service, with fantastic food, which makes the restaurant pretty.... Fantastic. Special mention to the famous "Mama Yolanda Lasagna", which is available at Baci too. I'm not a fan of lasagna, but this I do enjoy occasionally. There's a reason it's famous.. I also enjoy the bread that is brought out with oil and vinegar. Fresh, stone baked bread balls brought from the oven to the table (I eat way too many). Overall, the restaurant is FANTASTIC. Highly recommend to anyone who enjoys Italian, or good food in general. read more

Our family of four ate at Baci last week and had a lovely time. The food was very good and we were very impressed with our server, Luana, who was so attentive and we could tell that she really enjoyed what she did. Lynn B. read more

Been here a few times - always for the breakfast. I have to admit - the service is quite good, the food is very simple and straight. Nice light Italian atmosphere. Coffee is much better than one would find at most places. I have tried the vegetarian omelette and it is well done, always enjoy the potatoes which accompany it. They have several TV screens playing Italian theme movies, posters and photos of famous Italians who have visited or stayed at the hotel attached. read more

Fantastic little restaurant. Very good atmosphere and decor. I ordered the chef's special, stuffed peppers appetizer, and it was delicious. The menu had a variety of Italian entrees. Baci was inside the Best Western, but don't let that stop you, Baci is better than a typical hotel restaurant and reasonable prices. read more

Baci Ristorante - Entrance from hotel lobby - Italian Near Me - Hamilton, Ontario

Nice place. Maitre D was a little annoying. Rissotto and lasagna entrées with calamari, brushetta and salad apps. Calamari was excellent. Cooked tender. Lasagna was a little bit of a let down. Underseasoned and bland. Rissotto was ok but not great. Portion was way too large for rissotto. Noticed every patron walked out with take away container. Undecided if we would return. read more

The only reason I give this a four out of five is that parking can be a challenge when an event at Carmen`s is on. I was told that there was addition parking at another lot but the signage for that was not to be found by me. So we parked on the street. No big deal. Once you are in the restaurant the service is friendly and courteous. Nice decor. The wood oven gives a warming atmosphere to the modern decor. The food was very tasty. I do not usually eat pizza so I was pleasantly surprised by the hot sausage and rapini pizza drizzled mildly with honey. The hot and sweet combination was delicious. If I could give a 1/2 point I would rate this place 4.5 stars. read more

The service was great the food was OK we order the calamari were very oily!! My husband got the pasta al frono it wasn't that great my husband told me mines is better when I cook it.. and I had the margherita pizza not for nothing I'm from NYC we do have the best pizza there but.. the pizza here was OK... The tables are too close to each other.. read more

We went for dinner Saturday night. We have been there several times over the last couple of years but this is the first time since Covid. The service and food was really good - We had Luanne, who we have had before. A little slow getting drinks initially but it was busy and she was apologetic so definitely understanding. We ordered a couple of apps - antipasto platter and calamari - really good - then ordered 6 dinners (4 pasta's and 2 pizza's). The one pasta had a hair in it and they replaced it quickly and felt bad (they did take it off the bill) The male server brought us all of our mains and we asked for bread - you know, Italian restaurant, bread...that is expected. He said the Health inspector came in and said they could no longer serve bread because of COVID??? Huh?? I understand that they probably shouldn't be putting a basket on each table but there is no reason they couldn't serve each of us a bun/bread on a side plate (that is what other restaurants we have gone to since COVID is doing it). I think it looks cheap and is a ridiculous response. Weird, they allowed us to order a 4 person antipasto platter!! So makes no sense! I know the prices have gone up and accepts that because they have to recoup some lost revenue...But seriously..NO BREAD AT AN ITALIAN RESTAURANT - C'MON CARMENS !! read more

Just arrived home from the 2 o'clock seating for the Mother's Day brunch. It was a complete disaster. There was hardly any selection of food, what there was was stone cold and much of it not eatable. There were not untensils for most of the food selections and people were taking food with their hands. The only meat selection was roast beef and there was not much of that. It is an Italian eatery and the only Italian dish was the stone cold lasagna. The only bright side was the stone oven pizza which was amazing when it first came out. There were 6 in our party and the bill for the 3 of us in our family was over $200 of pizza? Never again. They should be ashamed and when we spoke with the manager on 2 occasions he simply brushed off our concerns and us completely. Bob. read more

While passing through Hamilton, relatives suggested we stay at the attached hotel and meet for dinner at Baci. I think this could be Hamilton's hidden gem. Both the service and the food were excellent. Truly enjoyed my Osso Buco. Ignazio, the bartender (and our waiter) is a great host. When we're back in Hamilton, we'll be eating at Baci. read more

Outstanding Italian! Calamari was perfection on a plate. 10 layer Lasagna was baked in pizza wood oven and so delicious. Service was wonderful! read more

Excellent prices for the food, I absolutely love their pizza and Oreo cheesecake! The staff is exceptionally friendly and will take care of you accordingly. They are very customer oriented and will make up for any complaint or bad experiences you may have with the food. They have some of the best chefs in the country. One has actually competed on chopped Canada, all of their chefs can definitely plate any dish beautifully no matter what your restrictions are in regards to diet!! In a summary: if you want a romantic night out or even a small get together be sure to make reservations ahead of time and I recommend the squash risotto!! Cheers :) read more

Food was really good. Wait staff left a lot to be desired. Took a while to get food, but my husband and I shared a glass of beer and watched the movie behind the bar until it arrived. read more

Baci Ristorante - Italian Near Me - Hamilton, Ontario

We took my Dad to Baci for his 73rd Birthday! My parents had been there before but it was my wife and I first time. I had mussels in red sauce and a delicious brick oven pizza. Our server Samantha was kind, curious and even brought my Dad cheese cake to help celebrate his Birthday. I would definitely recommend Baci to a friend and I will be going back! Cheers! read more

The food is really good but the service was terrible. We had a large group and the server couldn't handle it. The food didn't come out at the same time and some of it was cold. I had the chicken parm and it was good. I'll go back read more

The only thing Italian about this restaurant is the name. The pizza was burnt and the pasta was unbalanced. Never again.

We went with our friends to celebrate my wife's birthday. We had a very enjoyable meal but were surprised and a little disappointed that there was no recognition of the joyous event from either the waitress or the restaurant. read more

Nice atmosphere, good waiters. Food was good, but vert salty. Well priced and large portions. Calamari was excellent and you get a good amount for $12.00. Would definitely go back. read more

The decor of the restaurant is exquisite. My first visit. Plate decoration also very nice and appetizing looking. The only problem was they lamb wasn't cooked for 6 pm dinner. Catch of the day was too dry. Other than that we had fantastic time and will return soon read more

This was a disappointing meal. The mini ciabatta buns they bring where stale. The carpaccio consisted of two strips of meat and a lot of arugula. I felt like I paid $15 for an arugula salad and the meat didn't seem like filet mignon as advertised. The arancini was good. My girlfriends special, pasta al fornio was also good and she enjoyed that. I ordered vitello which was supposed to be stuffed and then finished in the wood fired stove. They cut out a cavity in the veal chop and put in boxed stuffing. The pesto gnocchi which it came with where over cooked and very starchy. I didn't complain but when the server came and asked if I wanted my food boxes I said no it wasn't to my taste. They took 15% off my MEAL which was $26. They brought us a free gelato but once again this wasn't gelato but an imposter. The final attempt to satisfy us came with a coupon for a free pizza if I buy a bottle of wine! I left the coupon on the table. The service was so so, it seems like baci and carmens, the catering side of the business switch servers. I got a catered meal in a restaurant. Like I said the meal was disappointing and I won't be going back. read more

See all

Service was poor and non-existent. Food was average and one of our orders was incorrect. Tables too close together and loud. Will not return. read more

The wait staff is very friendly and the food was ok. My biggest problem is the fruit flies that are all over the bar and wine rack. I had dinner at the bar and saw one or two flies. then I looked up and they were all over the ceiling and the wall with the wine rack. The staff said they are having someone come in to work on the problem. It's unfortunate because as a guest in the hotel I would have dined there quite a few times. read more

Was there on Monday. I ordered linguine with seafood. The pasta was like rubber and the scallops were the same. My friend ordered lasagna which was very dry. She asked for more sauce twice in order to eat it. Very disappointing!! read more

Excellent little Italian restaurant inside the Best Western inn. The price is reasonable, and the pizza is delicious!

We have dined at Baci Ristorante several times now and only one meal was average. Not bad just average. It involved Bruschetta on pita bread ( at an Italian restaurant? must have been a phase they were going through). All of the other meals were excellent. Favorites of mine would be the Rabbit and Lamb Shank. Several of the pasta dishes are also quite nice. Portions were ample and the quality of the food exceeds the price. Servers are attentive without being pesky. I always recommend Baci's to friends. read more

Amazing! Been twice and loved it! Can't wait to go back again! Pastas are awesome and service was outstanding! Classy but casual and a relaxed environment for a nice dinner with friends or family. So impressed with the authentic Italian options and menu, delicious and beautiful dishes at mostly affordable prices :) Would love more dessert options for the future menu???? read more

I came here a few times for lunch, and was happy every time. The staff treated us like family and the pasta was delicious! They accommodated me very well, taking meat out of the dishes that I ordered upon request. read more

Food was good. The Brucetta was not very appetizing. Drizzled brown stuff was off sweet. Not a fan

We made reservations and arrived promptly. However, we did have a last minute guest joining our group of 6 which the restaurant was quick to accommodate. Fantastic. So far, so good. Now came the service. Terrible. We were at the restaurant for 2 hours total. In our group were some relatives that traveled by car and plane from South Carolina. They had been up since very early in the morning and were beat. Now, I realize that our server knew nothing of this and why should he? No matter. Even if our group were all local, the service should not have taken this long. The room was busy when we arrived but shortly thereafter, started to empty out. We watched as people that came in after us were getting their meals before ours. My wife and I have eaten here before in both large and small groups and we have never experienced the poor service like we did tonight. Everyone (well almost everyone) agreed that when the food came it was very good. But we just waited sooooo long for the food to come. I could not see why this was so. Will we be back? Hmmm...I'm not too sure. This experience left a very bad taste in our mouths. A shame. read more

Have been here a few times and always leave very satisfied. Seafood linguini is delicious as is the pasta with pancetta and peas. Fresh, homemade pasta to die for! Excellent food, excellent service read more

We had the risotto, the gnocchi and the seafood special (salmon). All three were very yummy. Service was friendly. We had the Nutella pot de creme and the tiramisu for dessert and both were quite good as well. Just be aware that food is very filling! We started with salads and probably should have skipped them. read more

First off, nobody gets 5 stars from me unless they are truly amazing! I had the rissoto fruit de mer and it was great. The seafood was cooked just right! The portion size was very generous, actually had my yummy left over for dinner the next night. Found this place when I went to get my kid's skates sharpened, and was I glad I did! Don't tell too many people! read more

Baci you should be embarrassed for putting on such a terrible Mothers Day brunch. It started off that your 2:00 seating was half an hour late starting. Really! There were several elderly people with no where to sit. Anyway we were seated and directed to the hall where the brunch was set up. I was shocked that it was so small. The food selection was poor. One meat selection beef, one fish selection (mackerel...not really a natural tasting fish), their one pasta was lasagna (most of the time it was empty), deep fried bacon that I think was left from the previous setaings and quartered sausage that were burnt beyond recognition. DIdn't know it was italian or breakfast. Any of the hot dishes was barely warm, some being totally cold. You had an omelette station but did not have any because at 3:00 I really didn't feel like an omelette. I think the worse experience of your brunch was that there was no utensils. You picked up your food with your fingers including the slices of cheesecake. I spoke to your manager and he stated that people were taking the severing utensils back to their tables. Why? and if was so, you need to stay on top of it and replace the missing utensils. How hygienic can this be. And your manger you should have been receptive to your clients instead of staring like a deer in the headlights. One woman was showing a server that she found she had bitten into that I think was a silicon piping tip about 3 inches long in a dessert. For $45 per person, you should be plating foods that people would enjoy. Perhaps you should have walking around and listened to people talking about their experience. If it wasn't for the two slices of pizza I ate, I would still be hungry. But did I pay $45 for pizza. read more