Very good pastry and coffee, but the"welcoming" factor was completely lacking. I would have given this a better review, but because I unknowingly ordered from the take-away (to go) counter, I was not allowed to sit in the seating area despite the fact that the area where I was sitting was COMPLETELY empty. I was willing to order another cappuccino just to get to sit there, but I was told I had to go upstairs and that it was self service, which meant I had to pack up my laptop and all my belongings just to order coffee upstairs and then go back to where I was sitting. I was a paying customer, I wish they would have been a little more accommodating. The fill on the cappuccino was disappointing. The cup was only 2/3 full. I would possibly come here again, knowing the strict rules on who can/cannot sit in their seating area, but I'm sure there are other places that wouldn't mind taking my money and would happily let me sit. read more