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    BAC Restoration

    5.0 (3 reviews)
    Open Open 24 hours

    Services - BAC Restoration

    Air duct cleaning

    Biohazard cleanup

    Carpet cleaning

    3 More Services

    Damage restoration

    Mold remediation

    Rug cleaning

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    Indoor Air Duct Cleaning

    Indoor Air Duct Cleaning

    (18 reviews)

    From the initial inquiry call to the followup post-service emails we were respectfully given all…read morethe information we asked for and explanations at each step. Jonathan was the field service tech and he carefully worked with each duct and had vacuumed each house section he worked in. He showed us photos of each duct before and after. He covered our stored goods in the basement that he had to work around. He carefully resealed all the holes in the ducts until future cleaning visits. The process took only a couple of hours and our cats were glad when he left and they could get back to sleep.

    Subject: Request for Assistance - Unresolved Refund for Washer Repair Service…read moreI am contacting you regarding a service request that was subcontracted through your company to a repair provider Wills appliances Repair LLC. I paid $192 in advance for a replacement part related to a washer repair. However, I canceled the service within approximately 20 minutes of payment, and no labor was performed and no part was installed. Despite multiple attempts to contact the repair company Wills appliances Repair LLC by phone, text, and email, I have received no response. I have also requested documentation confirming whether the part was ordered prior to my cancellation, but this has not been provided since the day of service in 2/11/2026. Since this service was arranged through your company, I am requesting your assistance in resolving this matter. Specifically, I am seeking a refund of $192 for the part that was never delivered or installed. Please contact the repair company on my behalf or advise on how this issue can be escalated. If this matter is not resolved promptly, I will proceed with filing a claim in Florida small claims court. I would prefer to resolve this matter amicably and appreciate your prompt attention to this issue. Sincerely, Oscar Moreau 954-394-4349 5912 Phoebenest Dr. lithia, FL 33332

    Bartlett Heating & Air Conditioning

    Bartlett Heating & Air Conditioning

    (122 reviews)

    These days, spending money on your house whether for a planned project or unplanned repair, finding…read morea business that you can not only trust to do the work but also offer the customer experience that at least matches and at best exceeds your expectations is rare. This fall, we needed our roof replaced and hired a contractor that was recommended by a neighbor. The process extended well over a month with the general having subbed out all aspects of the job to other contractors that not only daily were unsupervised, performed shoddy work requiring multiple call backs almost every day, but also damaged multiple parts of the house including our air conditioner. Our hard-earned money had these contractors dump roofing materials, pieces of Hardie siding, flashing from siding work, nails, etc., into our AC unit. This, of course, was unnoticed until the unit kicked on and a cyclone of bad and carless decisions by our roofing company clanged around damaging the coil and fan, spewing what it could up through the top. The costs and stress of the roofing work had already put us past the scope of what were prepared to handle. Fortunately, before I could yet again look up at the sky and ask why every contractor brought bad luck, I pulled up Bartlett's number. We had used them for a furnace check earlier in the year. They picked up immediately, and listened. Not, 'you're matter is important to us...you'll hear back in a few days.' They were as concerned about what had happened, not just through our long ordeal with the roofers but for the AC unit they installed. Bartlett said they would have someone come out ASAP as our roofer wanted to open the AC himself so that he could inspect and clean it on his own. That wasn't going to happen. Vince came out and assessed the unit and cleaned it out. He was extremely helpful in going over the damage to our unit that was only about 7 years old, asked what our intentions were as far as if we were looking to repair the unit, live with the damage to it, or replace it. He explained and fairly documented each option going over the pros and cons of each taking into account our current indoor equipment, ductwork, and performance expectations. His documentation helped us work with our roofer to understand the cost of their damages. We made the decision that repairing the damaged unit would be much of the cost a new unit would be. Vince had given us multiple options for our budget with zero push to sell us any of them. He continued to be transparent on each choice. We decided on a new Lennox 4-ton unit with matching evaporator coil. As Vince had been, every person from Bartlett whether on the phones or those that arrived for the install treated us like we were part of their family and respected our house as such. The install team was great and made sure any changes to our ductwork/etc we understood especially since the new unit is the new R454B type which required some additional required sensors, etc. After install, I had some questions on the unit and its efficiency due to confusing government energy guide labeling and Vince spent an entire weekend making sure everything was correct. Because a larger unit was installed, some things had to be modified for the indoor coil and space to make some of the changes was limited. Vince took the time to come out and look at everything and listen and came up with a plan to make everything as perfect as possible. I do not know any other business or company that would without hesitation take the time to even consider doing that. Within a day, he had a team come out and make some adjustments and even upgrade our humidifier with a new model that not only performed better but does not leak and have all the other problems the former unit had by design. This team took their time to make everything not just fit but to work better than the old equipment could ever have done. I kept waiting for the other shoe to drop only because of the terrible time we'd had with the roofers and any other company that serviced or replaced anything in our house. Before they left, they made sure to ask if everything looked good, the install\cleanup\etc. I actually smiled and told the technician that it all looked amazing and like someone that cared did all the work. A very long story short, if you through need or desire to change HVAC equipment or service any of it, do not hesitate to call Bartlett Heating & Air Conditioning. They respond as quickly and with the care a family member would give you and your house and treat the smallest jobs with the same detail as the large ones.

    We always call Vince and his team and they are thorough with their service…read more We love that they are a small family owned business and supporting them. whether it's a routine maintenance call or if you're having issues, they are very prompt to respond and get out to your home quickly.

    BAC Restoration - damagerestoration - Updated May 2026

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