Staff was super friendly and accommodating with my young daughter who came in the store with me. We…read moregot a couple appliances and would definitely come back here.

I recently renovated my four-season porch/entryway, and I needed some furniture to fill the space…read moreand make it functional space for organizing and just hanging out. I'm on the North Shore, so I started out with a trip to "Robert's", thinking I could get what I wanted on the cheap. Unfortunately, that place was a mess, and their furniture was overpriced for what it was. I kept driving down Route 1 and happened upon B&P's. There, I found better options, but at insane prices. I was dejected and turned around to come back North when I spotted the Cort Furniture Outlet sign. I walked in and Jay gave me the lay of the land. He explained the business model - the furniture that gets returned from the rental business ends up there at pretty impressive prices. This furniture was all great quality... it would have to be if it's going to be moved around from rental to rental. I bought a couple of pieces for at least a quarter of what I would have paid even at the lower-quality spot for something brand new. The only potential wrinkle is that delivery is $$$, but the delivery guys were a precision team. My furniture was heavy. Really heavy, but they made quick work of bringing them up a half flight of stairs, positioning them exactly where I directed, and they took off as quickly and quietly as they arrived. I couldn't be happier with the high quality pieces that now anchor my room!

This is an amazing store featuring jewelry, gifts for entertaining and specialty foods for most…read moreevery occasion. The owner Mary and her staff are always friendly and the environment very welcoming. A bonus is the upbeat nostalgic music that plays inside and outside. My go-to store for hostess and baby gifts. A local gem!

I call Westcott Mercantile my happy place. It's were I go when I need a special gift for someone…read moreeven if that someone is me. They have a wonderful selection of creative and thoughtful items. The owner is lovely and the sales help seem like friends. They always have great suggestions when you don't know what to buy for someone. The music adds to the atmosphere. I always find myself enjoying interacting with other customers. Like I said it's my happy place. If I could rate my experience 10 plus stars I would! Maria Murphy

This is my second review for Bonnie's Boutique. So much to say about her amazing talent! She works…read morewith vision, pays attention to every detail and leaves nothing unfinished until she reaches perfection. The boutique is clean, organized and easy to get to off Greenline. Her team is friendly and dedicated. Thank you Bonnie!

I was searching for a tailor in Brookline and so glad I found Bonnie's Boutique! She handled all…read morethe tailoring for my wedding outfits and every single one came out beautifully. What I really loved was that she barely needed any direction, she just had an eye for what needed to be fixed. I'll definitely be bringing all my clothes to her from now on.

I cannot believe the amount of customer service for a strictly e commerce store. I am just…read moreembarking on the cloth diaper adventure and was frustrated it was strictly online I decided to take a day trip and ended up here. Stephanie and Katia took time out of their day to answer my questions and help me find the diapers that are the proper fit for my family. I was blown away at how nice they were and how affordable their diapers were. They walked me through every step and made sure I knew what I wanted. Never once did I feel pressured to buy and I decided to buy from them because of the extra effort they made for me. I plan on extending my stash and exploring their website. I've also raved about them in all of my moms groups. Thank you guys again. You are amazing

The customer service at this merchant is deplorable…read more I contacted Thanks Mama regarding cloth diapers that developed holes. The diapers were advertised as covered by a 1 year warranty on the product page. The customer service representative initially replied that the diapers were still under warranty and asked me to identify which colors had developed holes so they could send replacements along with a postage paid label to return the defective diapers. I responded that I would need to return them all. The customer service representative then replied that they would not be able to honor the warranty since the diapers were purchased "so long ago." I replied reminding customer service of the current date which was within 1 year of the purchase date. Customer service replied confirming the date but now claiming that I need to send the diapers back to the manufacturer since more than 90 days had passed. I reminded customer service of their initial response, that I only need to identify the diapers that had holes and replacements would be sent. Throughout several subsequent responses with customer service and someone that stated they were the owner of the company, Helena, this retailer refused to honor the initial return offer to replace the diapers. Eventually, my e-mail responses were flat-out ignored. All of this is in addition to me having prior difficulty with customer service to have a quantity discount advertised on the cloth diaper page reflected in the cart upon checkout. The same customer service representative insisted the discount did not exist even though it was plainly displayed on the product page. In the end, I found the customer service agent to be clueless and uninformed and Helena (the "owner") to be rude and unconcerned with honoring customer service's promises. Overall, I would not recommend this retailer because "baiting-and-switching" discounts and bad customer service are inexusable.

Naturepedic of Wellesley has an amazing Customer Service and Staff. Both Jennifer and Courtney are…read moreextremely caring about getting it all right. Both helped us with all our questions/concerns on our multiple visits. I cannot thank them enough for their patience and support throughout the process.

Naturepedic of Wellesley has some of the most caring and helpful people I have ever experienced in…read moresales. I am not the most easy person to please and I have to say Cam and Jennifer get an A++ in customer service and satisfaction. They both truly care about helping you find the right mattress for you. Walking into Naturepedic of Wellesley you will get a one on one custom experience where either Cam or Jennifer will educate you and help you customize your mattress to make it perfect. I went in and visited twice before purchasing and had such a great experience. I had a few question after the purchase and they were both very communicative and attentive. I would highly recommend them if you need a nice new organic mattress!

Came here to return some clothes purchased online. The cashier who served us was very nice and…read morefriendly. It's a decent sized store and good selection. I got a pair of leggings to use the store card I got after my returns. Also found 2 4th of July patriotic T shirts for only $5 each. And also got a couple of face masks to use up the store card balance. The location is great at the Arsenal mall. Free garage parking can't be beat!

I had an order for pick up. And the clothes were dirty and they were for my child. Please check…read morethe clothes is your doing pick up. These staff clearly don't care

I wouldn't go anywhere else to do my framing in Boston…read more Around the Corner is fast and they do a super job. They are creative and really friendly.

I came here to get two 18x24 prints framed. I wanted nice frames but nothing too extravagant. The…read moresalesperson was unable to provide or even estimate the price of frames - every time I wanted to know the price, she would walk across the store to look it up in the system and shout the price to me. Most of the frames we looked at were coming in way beyond what I was looking to spend. I told the salesperson this and she proceeded to continue this price shouting process until we found a pair of frames that came in closer to my budget but looked nothing like what I had in mind. Over priced selection, poor customer service. I felt pressured to go ahead with the frame purchase just to get out of the store and end the uncomfortable interaction. I came back later in the day to ask for a refund and a different salesman had a bad attitude and rolled his eyes at me while issuing my refund.

I attended the intro to knitting class here today and it was incredible! The shop itself is very…read morecute and it seems like the classes are very great as well. My knitting class was very well run, organized, and informative. The student:instructor ratio is very low so we each got lots of personalized attention to work through our unique problems. I'm so happy with the results and it was also such a fun and enjoyable experience!

Gather Here is much more than a typical fabric shop, it's a vibrant community hub for crafters in…read moreCambridge. True to its name, the store fosters a warm, inclusive environment where people can gather to create. They stock an impressive range of high-quality fabrics and supplies from famous brands for sewing, knitting, embroidery, and other fiber arts. Beyond just selling materials, their real standout feature is the fully-equipped studio space available for rent in the back. This area contains professional-grade machinery, like industrial sewing and embroidery machines, that most people don't have at home, allowing makers to tackle ambitious projects at very reasonable hourly rates. The staff are exceptionally knowledgeable and supportive, always willing to help beginners or offer advice to seasoned crafters. This community focus extends to their extensive schedule of workshops and classes for all skill levels, which aligns with their mission to be a welcoming space for everyone. Whether you need specific supplies, access to specialized equipment, or friendly guidance to start a new hobby, Gather Here is an invaluable and inspiring resource for the local creative community.