There's just nowhere else like it in the area. We are so lucky to have someplace like this available to new parents! Whether you are thinking about cloth diapers, organic/low-impact toys, or a good babywearing set-up, the team at Diaper Lab will walk you through everything you may want or need. They won't upsell you, they won't convince you that everything will be fine--you'll get a nuanced, pragmatic opinion on the items they carry and why. In addition, the workshops offered are frequent and useful. We liked the idea of cloth diapers but didn't have any firsthand experience using them (besides thirty years ago, when we...used them), and the workshop we took was awesomely informative. These are NOT your mama's cloth diapers. No safety pins in sight! Having a baby is a challenge. The compassionate and educated team at Diaper Lab want to help you make the right decisions for you and babe. No question too silly, no concern too trivial. read more

Diaper Lab is wonderful and we cannot recommend them enough. We learned so much about cloth diapering through their workshop and they were always prompt and helpful with their customer service. We subscribed to their Diaper service for a year and a half before moving out of the area, and it will be one of the things I miss most. Thank you to Diaper Lab for a wonderful first experience of diapering and parenting! read more

We are so thankful for the Diaper Lab's cloth diapering service and workshops. Nancy and her team are wonderful. As new parents, we found their services to be incredibly helpful and informative! read more

Wonderful people and extremely helpful! I had an issue with my car seat not being compatible with my car and Magic Beans was just awful and wouldn't help me or exchange the base. Diaper Lab was so wonderful and understanding even though I didn't even buy the seat there. They are just good people and actually care about safety and clients and babies! Love! read more

So my kid is napping in this great baby carrier that I got on sale at Diaper Lab, & I'm writing Yelp reviews to pass the time...& it suddenly dawns on me: How have I not reviewed Diaper Lab?! We love Diaper Lab so much--there's really just not enough good things I can say about this small business or the people who run it. It's a labor of love for all involved, & Salina & Jen both have gone way out of their way to help us with questions/issues and to share their considerable expertise (including helping me finally find a nursing bra that fits, even though it's one that Diaper Lab doesn't carry yet). We've bought cloth diapers, a small arsenal of baby carriers, non-toxic teething toys, & a range of assorted baby-related sundries here; in truth, DL has become our first stop for *anything* baby-related, because if they carry [whatever it is we need], we want to give them our business. (And for what it's worth, their prices are usually the same or even a little better than what I can find online.) The very very best thing about Diaper Lab, though, is their Monday morning drop-in support group for new parents. It's hands-down my favorite "new parents" group--& since I'm not working at the moment, Ms. The Baby & I go to a lot of groups. Kat & Salina host a warm, fun, informal, & truly judgement-free hangout that sometimes has guest experts, sometimes is less structured, & always is worth getting the kid dressed & into Davis. Since most of our friends don't have kids (yet?), the DL group has been invaluable for getting to know new friends who are also riding the crazy Parenting Rollercoaster. I recommend it to pretty much everyone I meet who's holding a baby. tl;dr: If you have a kid, will have a kid, or are buying a gift for someone who has a kid, go check this place out. It's awesome. :) read more

As a new mom I often find myself overwhelmed by a laundry list of new challenges and changes. Luckily, putting my little one in cloth diapers is not part of that list thanks to Diaper Lab. They are a wealth of knowledge and were able to answer all of my cloth diapering questions, from what constitutes a good washing routine to how to keep my son dry through the night. Also, they deliver! I cannot recommend them enough! read more

I am so grateful that my friend talked me into trying cloth diapers because this choice led me to the Diaper Lab. They are so much more than a cloth diaper store and I wish I could give them more than 5 stars! The combined expertise of all of their staff about every parenting topic that I can think of (diapers, feeding, baby wearing, sleep, etc.), the amount of care and support that they provide to their customers both pre- and post-natal, and of course the awesome diapers and other products that they provide have been invaluable to me as I navigate life with my new little one. On top of all of that, they are taking COVID seriously and have created a safe-as-possible environment in their store- masks on, open doors/ windows, and (if you call ahead) staggering customers so that there are as few people in the store as possible. read more

Such a great, local, grassroots, little spot for new parents in the Camber/Ville area! They offer awesome breastfeeding and cloth diaper classes and work kinda like a CSA if you join the cloth diaper rental program (so much better for the baby and the landfills!). Awesome and sustainable community, useful and holistic accessories for those difficult early months/years. I love and fully support this place. We need more models like DiaperLab! read more

My partner and I (soon to be parents, first kid) attended the cloth diapering workshop earlier this month - the course was incredibly helpful. We knew absolutely NOTHING about disposable or reusable diapers. The instructor was both enthusiastic and helpful in helping us choose reusable diapers! Don't even get me started on the amazing PRICES this place has to offer. We compared prices to what online vendors and other local 'baby' business have to offer ... we are confident that Diaper Lab offers the best possible prices (not to mention variety!!!). The average outter-reusable diaper for newborns is 5-8 dollars cheaper than some other local businesses (in Arlington). TEN THUMBS UP!!!! read more

This store is a great resource! I went to one of their diapering seminars when my son was 3 months old. They have a great rental program that, for $25, lets you try all different types of diapers, inserts, and a wet bag. After our 2 weeks, I realized that CDing wasn't for me. I felt so disappointed, but they were very nice and understanding about the whole thing. Since the start up for buying a whole stash of diapers can be high, $25 is well worth it to find brands and styles that work for your baby. They also sell used diapers which are cheaper and more absorbant! read more

I'm so glad that Diaper Lab moved to Davis square, remedying the only two complaints I'd had - its relative inaccessibility way up on Spring Hill, and its small, narrow space. Its new location is right outside of Davis Square (toward Porter), and it's a happy little oasis of cloth diapers and related goodies. Now, these aren't yo momma's cloth diapers, and we're not talking pins and rubber pants here, but rather a wide range of options using up-to-date technology at a variety of price points. You can go the old-fashioned route with prefolds and covers, or get fancy-schmancy all-in-one diapers, and the kind folks at Diaper Lab will talk you through the advantages and disadvantages of the different things they carry. They offer workshops to make everything less intimidating, although these days the workshop costs $10, and then you receive a $10 coupon toward a future purchase over $100. They have free workshops on making baby food and babywearing at the moment, so there's lots to learn and to do at Diaper Lab. Prices are slightly higher than the interwebz, but really, you're getting expertise and help, so the tiny markup is totally worth it in my book. As a new parent who's often out on the town without a car, having Diaper Lab in such a convenient location makes Davis Square a lot friendlier and appealing - even if you're all stocked up on diapers, it's a nice place to stop by, say hello to the people working there, feed and change your baby. I'm not-so-secretly holding out for them to offer a social hour (maybe in their new side yard?) where people can come and hang out. Don't judge - your social life gets pretty twisted when you've got a newborn in the house, and the diaper store becomes an exciting addition to your social sphere! read more

My little lady is now almost three months old and she's loving life in cloth diapers. We've built up quite the stash of cute diapers, courtesy of Diaper Lab. In the early weeks, when we were having trouble getting the pre-folds to work on her, we stopped in and the lovely gals helped me figure out new folds that better fit my lady's chunky midsection. They were very helpful! I can't even imagine using sposies now. The thought kind of grosses me out, even. Cloth diapering is actually quite easy, and I feel good about putting these diapers on my baby. They aren't chemical-laden, they aren't clogging up landfills. She's happy, I'm happy, life is good. read more

Are you thinking about cloth diapering at all? Even just on weekends? or during the day? or when Venus is in it's 3rd house? (I don't know astrology) If you are, stop what you're doing right now (reading this review) and point your browser at their website and sign your happy ass up for one of their intro to cloth diapering classes. Seriously. It's $20 for 1-2 people (and who can't afford that?!) and it will absolutely convince you that you can cloth diaper! (or maybe it won't, but at least you'll be sure!) My plan was to purchase 1 or 3 cloth diapers and just "see" if I could do it. This was after much Googling and YouTubing. Then, a fellow member of the Boston Moms Facebook group suggested the Diaper Lab. Here are the highlights: Classes I already mentioned Intro to Cloth Diapering, but there's also a Baby Wearing class, a Newborn Care class and a New Dad's class! Our instructor, Jen, was quite witty and down to earth, not an intimidating, crunchy, granola mom you may anticipate. Packages HOLY MOLY! The Newborn Diaper Rental package is amazing (disclaimer: I haven't gotten ours yet because Baby isn't here). There are two price points, $300 and $450. The more expensive one just gets you a couple diaper types that are a bit pricier. But they give you everything you need to get started down to the pail liner, wet bag and detergent. There is also a package for larger babies (after 3-6 months) that includes 8 different diaper types and costs $35. You get $15 off a purchase of $75 or more when you return it. Prices It's easy to think that you can just go on Amazon and get a better price, but that isn't so. Diaper Lab (DL) sells at MSRP and so does Amazon. Plus, DL can give bulk discounts and a coupon after a class. Plus they let you try stuff out before buying it. That's so frickin' worth it. Also, you can feel really great about supporting a local, small business. (And these folks are great, we want to keep them around! Which brings me to...) Service I mentioned our instructor Jen. Not only was she a great instructor but she also is not at all a sales person. By her own admission, she'll talk you out of purchases before she'll talk you into them. The owner, Salina, is the same way. You can tell that they don't put things on the shelves unless they truly believe in them. Cloth diapers can be a bit tricky to maintain, but it's clear you can call the shop if you ever have a question and they'll troubleshoot any issues you may have. Very rarely am I so enthusiastic about a business, but I've been excited about this one pretty much since I first saw that mom on FB recommend it. I'm sure there are very few communities lucky enough to have something like this. I'm so grateful to have found it! read more

I drank the Kool-Aid. I can't stop buying diapers now. I shop at the Diaper Lab becaus everyone there is friendly and knowledgeable plus their prices are equal or better than Amazon's. Are you afraid of cloth? Don't be. Cloth diapers are cheaper than disposables overall Super easy to clean (Seriously) Exceedingly cute (yes your baby can be even cuter... just add a giant bum) Earth friendly well fitted- no blowouts! Gentle on baby skin I could go on. Take the intro to cloth workshop, you will get sucked in like I did and be supporting a wonderful small local business. Oh and, parking! read more

My husband and I went for a Diaper Lab consultation yesterday and we were very impressed. I went in with an idea of what I thought we should do - get all-in-one diapers (the most expensive ones) and stick to that for the entire time. I had done a lot of internet research and thought I knew a lot. This consultation blew me away - they walked us through each type of diapering option and how and why we would use each type. It was amazing the knowledge we picked up! Plus, they were brutally honest - when they heard we had a washer/dryer combo machine, they told us all the trouble we would have with laundering. They weren't trying to "sell" us the most expensive ones- in fact, we ended up with the more economical option. They said if we had any questions or needed further help, to just stop by. It was perfect service and we're happy to support this local store! read more

I attended their intro to cloth diapering class and it was great! The staff there is so knowledgeable and the class was efficient and highly informative. I highly recommend supporting your local business and purchasing baby gifts or supplies here. They have a very well curated collection of the best of the best. A great baby shower gift is a gift card here because you can use it for items, cloth diapers, or for one of their classes. I'm really excited to have discovered this place ! read more

Went today for the first time with my 3-week-old son in tow. I needed a few more diapers since he's growing quickly. I was super impressed. They have a huge selection, every brand I could think of. If you live anywhere close, it's definitely worth the trip. Her prices are very competitive especially considering you don't have to deal with shipping and waiting around for said shipping - although she does do online business as well. The best part is her "Experiment to Own" program. Basically you can choose a bunch of diapers (I think 8) for $25, and "rent" them for 2 weeks, at which point you can buy the ones you like and return the others. It's a great way to get moms into cloth diapering without a huge investment. The returned ones then get marked down a few dollars, so I scored a few that I was already going to purchase. read more

There's nothing I have to say that's any different from what all the other great reviews had to say. Amazingly helpful, the diaper workshop was fantastic and affordable, and I am so grateful to have a local reliable source of information to turn to during our diapering days. I wish there was a resource like this for every baby gear decision I have to make. Also: if you're maybe considering cloth diapering even a little, do attend the workshop. I was nervous that I would get lectured and looked down on for thinking about sometimes using disposables, and it was a totally judgement-free zone. read more

Diaper Lab is an excellent store for new parents. My wife and I took the cloth diaper class there this morning with Jen, and it was exactly what we were hoping for. In just one and a half hours, we went from "we know we want cloth diapers" for several reasons to knowing which of the choices in diapers we wanted. At Diaper Lab, they know all the products in the store because the employees have used them, so when they give a recommendation, it is from not a manufacturer's sales pitch or an uninterested salesperson. They are knowledgeable, friendly, and helpful. I've taken the baby carrier class, too, and I finally found one that fits my tall frame (most don't). Jen was the teacher for that one, too, and she helped me try them on to find the right one for me. While prices there are moderate, they are often better than what you will find on the internet, and with the service, the prices can't be beaten! read more

Amazing Place! A friend and I went to Diaper Lab, with our 5 combined children in tow. We each had a few questions, and the 2 sales ladies were super helpful. If you are new to cloth diapering, Deciding between flats and covers, fitted and pockets-- it can be overwhelming, but they explained so much, so well! The kids were getting bored, to say it nicely, so the ladies gave them paper and pens to keep them entertained. That was great! It's really the only diaper store anywhere around and it w a so nice to be able to see and feel diapers, rather than try to guess when buying online. They have an experiment to own program, and sell the gently used diapers at a discount. They have a HUGE amount of diapers and supplies, offer workshops, and have such knowledgeable staff. I highly recommend Diaper Lab! read more

I absolutely LOVE Diaper Lab and their staff. My husband and I get our Diaper Covers there (we get prefolds through a diapering service). The staff is very friendly, knowledgeable, and enthusiastic about what they do. They had great advice when we were looking for a night time diapering arrangement that would wick the moisture away, and they were very helpful with their advice on babywearing. I love that they have sample carriers in the store that you can try out with your little one before buying - without getting to try it out first, there's no way that I would have been willing to spend the money on my Oh!Snap. Aside from the staff and the service, the environment there is wonderful. I love that this is a baby-related business that is genuinely so baby friendly. They have a set up for parents to change diapers or feed comfortably while in the store. My husband and I also follow the business on Facebook as they often have announcements for sales or other business related items there. The only thing that I wish were different, is that I wish that they had either later hours on Saturday and/or were open on Sunday. read more

I wish I knew of this place a year ago! Made my first trip in last weekend and it is like cloth diaper heaven. I was almost sad that I only needed inserts, although I was able to snag some discounted AIO's because the deal was too good to pass up. It is nice to see things in person - I have done all my previous CD shopping online. It looks like they offer some classes; I did online research and asked a few people before I got started, but a class would have been nice. The only note I have would be that one of the staff made a comment about my current inserts - almost made me feel stupid for using what I have been using for over a year (a certain brand). ALMOST. I don't take poop that seriously, people. And most importantly, price-wise, all items seem totally in sync with what you can find elsewhere (online). But you get to touch and feel first - Yeah!! read more

It is great to see Diaper Lab in their own space, much more room to spread out and display their vast selection of cloth diapers. The store is colorful and welcoming with a great area for kids to play while parents get their shop on. In addition to diapers they carry all sorts of accessories including diaper bags, organic clothing, laundry products and books for story time. This is a wonderful addition to the highland avenue neighborhood. Salina is wonderfully knowledgeable and helpful, if you have any questions about cloth diapers she is a tremendous resource. Stop by the store and check out all they have to offer, you won't be sorry you made the trip. read more

This place is great. They provide so much more than expert, consistent and wonderful cloth diapers! They give parents SUPPORT - how awesome is it that I actually took my daughter in once she was eating solid food and Laura gave me a hands on demo of how the cloth diaper liners work?! THAT is customer service, people. I've also gotten great advice on baby wearing from Laura (she is so sweet). The DL folks also set up a great gmail listserv so we can all bitch about laundry. I did the trial cloth diaper run and was hooked. If I hadn't had DL in town, I wouldn't have given up paper, and I would be a lot poorer! Go to a workshop, and you'll see. read more

I love the Diaper Lab! The women who work there are so friendly and knowledgeable. They are pretty much right about everything & have been able to troubleshoot all the problems/questions that have come up with cloth diapering. They also really take into account your needs & budget when making suggestions about diapers that might work for you. I actually wish I had more excuses to go & support this local business, but I guess that's the nature of cloth diapers... you don't need much once you get them. I am very sad that one day soon our son will be potty trained & we REALLY won't have much reason to shop there (except for gifts & laundry detergent & children bath products... all of which are also great). read more

We just took their cloth diaper 101 class and it was a huge help!!! I wanted to go the cloth diaper route with our first baby but everything I read online made it seem daunting. After the hour class at diaper lab my husband and I both feel like we totally get it! They explained the types, the prices, pros and cons, laundry, etc and we feel totally knowledgable now! They even have different programs where you can test types, and the staff seem to be cloth diaper experts so I would feel comfortable walking into the store and asking more questions if needed. Very glad we went- and I'll be back soon to buy what we need! Thanks for the help! read more

I just walked in here clueless and walked out feeling a heck of a lot better. The little one is due today and while the cloth diaper service has been all set up and first deliver receives, I hadn't bought any diaper covers. Looking online was overwhelming as I have no idea what the difference is between one option and the next. I remembered reading about Diaper Lab and headed there this afternoon. They have a wall of options and were glad to help me with all my questions. I walked out with 6 new diaper covers and a ton of great info. I already know I'll be back for anything else I might need. They were even willing to answer any questions I may have via phone call, even if it was about the cloth diapers that I didn't even get there. While I have a service set up to start out, we may switch to doing it ourselves part way in and I know the ladies here will be a huge help in pointing us in the right direction! read more

They are SO HELPFUL. They have an excellent selection of all different varieties of cloth diapers. The "Experiment to Own" program is a great way to find out what works for you without spending a ton of money. We ordered diapers from them that were out of stock (before my daughter was born). We were told they'd be in within a few weeks (which was fine) but we called them a few days or a week later to tell them there was a good chance my daughter would be arriving earlier than planned, and they rushed the diapers to us so we were well stocked before our little one arrived. They totally went the extra mile for us then, and have been wonderful ever since! read more

If you are even *considering* going the cloth diaper route for your baby, then this place should be on your must-visit list. In addition to the FREE cloth diapering workshops that they hold (check out their website for dates and times and you can sign up through there too), they also have classes on "baby wearing" (i.e. slings, carriers, wraps, etc.). I attending a cloth diapering workshop and it was wondering. It was an hour and a half long, but the time flew by. Most of the time was spent discussing the different types of cloth diapers, and they passed around the different kinds of diapers so you could play with them, see how they worked, etc. I had done a lot of research online beforehand, so I had already pretty much decided which way I wanted to go, but for someone who knows nothing about cloth diapering, they are an incredibly useful resource. The staff is incredibly knowledgeable and can answer just about any questions you have. During the workshop, they tell you the benefits as well as the cons of cloth diapering. They are honest about the work and cost involved, but they are passionate about it (not in a crazy-environmentalist-in-your-face passionate way though). In addition to being knowledgeable, the staff is also incredibly friendly. They will answer any questions that you have, and though they will recommend a product if you want, they never try and push a brand or cloth diapering style on you. They give you options, ask you lifestyle questions, and then may make a suggestion. The second part of the workshop is about laundering and taking care of your cloth diapers. They also sell products for that as well, and they made the whole process seem a lot easier than it probably appears at first. The classes are small -- they are limited to about 15 people I believe. And, when you attend, you also get a coupon for $10 off a purchase of $100 or more. I know that seems like a lot to spend, but it will cost $100+ to get a starter set of diapers, regardless of which route you decide to go. So, that $10 will help out a little. In addition to the helpful workshops, the store is really cute and sells pretty much everything you need for cloth diapering. Regardless of which route you decide to go (prefolds with covers, fitteds, all-in-ones, all-in-twos, etc.), they have an ample stock of product. They also sell cloth wipes, baby carriers, diaper pail liners, Snappis, etc. Although I will admit that their prices are a tad steep (I was able to get all of my cloth diapering supplies online at cheaper prices), I can understand why, given the shortage of cloth diapering resources in the area. And, they are by far cheaper than a diaper service! As mentioned in other reviews, they have a "try it out" system too. However, the price seems to have gone up to $35 for two weeks. You get prefolds, covers, and a diaper pail for a two-week trial period, and you can decide after that time if you want to keep the set or return it. The back of the store also has some "gently used" items for sale that are at a reduced priced. These must be the returned items for those who decide not to cloth diaper, because though everything does look slightly used, most are still relatively brand new. So, if you want to save a few bucks, that would be a good route to go. read more

I came in here today with a friend and the Store Manager was extremely friendly and informative. She answered all of my questions and was just overall a nice person. I really loved the intimacy of this place, its easy to find whatever you need or to just look around without feeling overwhelmed. I definitely plan to return. read more

Was on vacation in town. We were using disposables for our 4 month old. She was stinky and unhappy. We popped in here and picked up enough diapers to get through a day and a half. They were super nice and friendly. We used to live right down the street! BTW cloth diapers are easy, have no funky smells and are all around awesome. Pop in and buy with confidence! read more

I built my stash from Diaper Lab when my son was born 10 years ago. I was thrilled to find they still have the same owner and some of the same dedicated, knowledgeable and friendly staff today. I called with a weird question...looking for certain prints that would be symbolic New England (for a gift). Jen (or Jenn) was so eager to help! she immediately had suggestions, knew what was on hand, and knew just what I was referring to in remembering some New England type diapers I bought a decade prior. I made the 45 min drive in and found Jen (Jenn?) had liked my weird question, and gathered a bunch of possible area-specific prints. She didn't know I was even coming to get anything. I'll never buy from a big dept. store when I can give Diaper Lab my business. read more

Previous Yelpers have extolled the virtues of Diaper Lab pretty thoroughly, but I'd like to highlight the fact that they also sell "mama cloth," gently used diapers, and Rockin' Green Diaper Soap. Also, the staff member who's there whenever I go made a great diaper-rash cream recommendation that works wonderfully for my diapering style and my son's skin. I love Diaper Lab! read more

Highly recommend the "intro to cloth diapers" classes! It's the most entertaining and informative 2 hours you will spend while preparing to parent! I learned SO much about cloth diapering and my husband and I are actually looking forward to changing diapers! :-) The store is also amazing--all organic and natural products. So pumped to live in Davis because I will be in there a lot. :-) read more

My husband and I took the cloth diapering workshop at Diaper Lab and could not be happier about it. We knew we wanted to cloth diaper, but were so intimidated by all the different styles and methods that we couldn't even bring ourselves to research it on our own. Okay, so maybe it's more that it didn't occur to him to do the research, and I'm feeling generally overwhelmed by everything lately (hello, 6 months pregnant belly!) that I couldn't even try. Anyway, we took this completely free hour and a half long workshop and came away feeling TOTALLY confident and even stoked about cloth diapering. What's more, we realized that some of the plans we had were completely terrible, so we've probably saved ourselves a lot of time and money. They didn't push their products, they were happy to discuss what's better for you and your baby, even if you end up shopping somewhere else. For that, I want to shop there. From what I can tell, their prices are very comparable to cheaper online retailers anyway, so that's great. I never write reviews, this is how happy I am that this wonderful store offers this wonderful service. We would have been lost and completely overwhelmed without it. Thanks, Diaper Lab! read more

Ugh how in love I was with The Diaper Lab. We attended a workshop with Jen and became complete converts to cloth diapering. But then it all went into a nasty spiral of frustration, homophobia and condescension. The trouble began when setting up a registry- I first spent about 3 hours setting up a registry only to find the products could not be removed from listing. I called and spoke with a staff member who shared that the registry does do that sometimes but if I wanted to I could come into the store and we could recreate a new registry together. Understanding the limitations of a small business, I provided them slack and recreated a whole new account and registry. All went fine until we shared it with our friends who found they couldn't buy just one thing, in fact all the products were checked off, again I called the store, and they peeked at my account and shared that they would have their tech look at it that night as they understood the challenge. The staff also shared that again a common issue that could be solved no problem..just give them the night to resolve. A week later problem was not solved, I called and spoke with Salina Gonzales Frazier, owner. She told me that "anyone who can turn on the computer could solve the problem." What? She shared with me features that do not even exist to solve it. Now as an administrator of two different CMS programs I am quite tech savvy. I was floored that a) an owner would say such a crappy statement (u may think it but u don't say it) and b) she knows nothing about her own system. I got off the phone because I could no longer discuss the matter with her as she was so rotten..... I told my partner to speak with her as my partner can smooth any situation over, as I really wanted to believe Salina was having a bad day BUT it only got worse. This could go on & on, just know that my partner, peacemaker to all, ended the phone call directly trying to remove our registry (and by the there is no cancellation option.) we had to send an email to remove. She was nasty. And to add to the bitterness of it all, Salina when speaking with my partner who identified herself as my partner at least twice, Salina referred to me as my partners FRIEND. Yep, that's a nice slap of homophobia with your organic cloth diaper. read more

This place is really great for learning the ABCs, 123s of cloth diapers! And man, do they carry a lot of cute stuff. However, once you get started, it can be tough to get support for ongoing troubleshooting issues. The support is really inconsistent -- sometimes you'll get a response pronto, and it is right on the money. But other times, my husband or I have stopped in or called with a question, and the staff has had no idea what we're talking about! Disappointing for a shop that bills itself as an ongoing support resource, and also given how much $$$ we've spent there. Some better training for the staff is needed, and a policy about returning phone calls. Maybe also considering adding an FAQ to the website for commonly asked questions. As babies grow (so we've learned by cloth diapering our first), the needs change...and so does the cleaning routine! (For example, know that in the early days, an ammonia smell can mean too much detergent, but later on, that same smell can mean not enough) The worksheets you get taking the class only cover the wee small ones and the early stages. The primary focus here is on getting new parents started, which is just great. But after that, in my opinion there needs to be more info and support to keep parents successfully cloth diapering all the way to potty training! read more

amazingly knowledgable staff! They are willing to teach you everything you need to know...and if they don't have the answers - they'll get them for you! Nursing friendly enviroment and just all around a great place to visit... Don't be overwhelmed by all the choices... they'll set you up with a system that works for your family... LOVE LOVE LOVE LOVE this place! read more

Friends of ours recommended Diaper Lab since we were considering cloth diapers for our twins. We were overwhelmed by the amount of information and variety, and considering the singleton bias in most online info, we thought we'd look into it. We attended the intro workshop, which was incredibly useful informative (Bring a pen!) and made a list one-on-one with the staff of what we'd need. Not once did we feel we were being "sold" something. Everyone was really helpful and kind. Two months into cloth diapers with our twins and we wouldn't turn back. Even though we've moved away from Boston, we still order our supplies from Diaper Lab. We've been invited to call if we ever have a question - they're truly partners in cloth diapering adventures! We wish there was a location in Chicago! read more

the more I go to the Diaper Lab the more I love it. Everyone is so helpful. They were out of the item I wanted but said they could send it directly to me so I don't have to make another trip to the store. read more