I have been to Excuria many times over the past couple of decades; both at their old building and…read moretheir new building. I have had: manicures, pedicures, massages, facials, and waxing. Every service has been top-notch. The staff is always polite. The new building is beautiful. I will continue going to Excuria, when I can. With today's economy, though: their increased prices are disappointing. Now more than ever people feel like they need a break, but it's tough to justify dropping loads of money for what used to cost at least 25% less just 5 years ago.

I loved visiting this spa! They have so beautifully captured every little detail. I got a full body…read morescrub in the Turkish bath by Sarah, who was wonderful. I also got a complimentary foot soak prior to my appointment which was lovely. A sweet woman named Grace gave me 3 refills on my elderberry water because it was seriously that good! I also got a complimentary 15 minutes in the Sabbia Med which was a very cool, interesting experience. All of the employees were very accommodating and made sure to check on me frequently to make sure I had everything I needed. I also used the Experiential Shower room which was truly amazing. I will definitely be coming back on my next trip to Buffalo!

Melissa is wonderful. She listens to your concerns, offers great at home solutions, is not pushy at…read moreall when it comes to purchasing more treatments or even their products. The room is so comforting and tranquil. I look forward to all of my treatments and I really do LOVE their at home products. I've seen a lot of estheticians in the area and this is the only place that I've consistently returned to as much as I can.

-100 score I am not a person who takes the time to write reviews but this situation is an exception…read moreand for me to create a yelp account and put some time for it means you guys left a heavy impression. There is an employee called Christen she may be the massage person or whoever was that person (she lied and said that place was her establishment; the manager later on denied this) specializes in Terrible customer service and threatening behavior. I had an absolutely horrific experience with WBM Wellness Center in Buffalo after purchasing a service through Groupon. Their customer service is nonexistent. They did not have a receptionist, and when I tried to use my Groupon, the staff (over the phone) kept telling me they didn't even know what service I bought. After finding it myself and scheduling online, they contacted me to reschedule (Did not explain why and I make multiple efforts to communicate by phone and ask why I was being rescheduled ) Due to their poor communication, a massive misunderstanding occurred. When I arrived at the location, a staff member named Christen was doing a massage session. When I politely explained that there was no one at the front desk to talk to, she immediately started with annoyance voice and then escalate at yelling at me. She told me to call their number--the exact same number where staff had previously hung up on me, promised callbacks that never happened, and sent automated texts confirming appointments I never made. When I asked to speak instead of yelling Christen lost control. She started yelling again, walked aggressively towards me, and demanded to see my ID as if she were a security (while she was refusing to id herself/give her name). She got within three inches of my face in a highly threatening physical/confrontational attitude and treated with calling the police because I was refusing to leave (if being quiet can be called that). Despite an attempt to speak calmly and offer her to call the police myself, the staff member became verbally aggressive again and finally call the manager. It is entirely unacceptable for a business to treat customers with this level of hostility simply for seeking assistance with a booked service. Of course this could be avoided if they wouldn't wait until last minute to contact me; I recorded the whole interaction and will be seeking legal advice if this move forward from verbal harassment to something else as the lady if you can call that a lady treats where. There is no reason to be so rude and disrespectful I could match your energy but honestly you looked like your eyes where about to jump out of your face anyway that attitude only shows what kind of values you were raise with and the values of that business itself. I fear your lack of education and empathy victimize future customers. A full refund will be sought through Groupon, I did also paid this $150+ in advanced just a clarification because the employee seem to have and issue where she was saying she is helping someone who already paid for his service. I do also have the text messages and dates and times and the video for future references. You guys try to gaslight me into a misunderstanding when didn't even wanted to look at the evidence I was holding in my hand. Anyway I hope nobody goes through this situation again.

Mahreen is the only one I trust with my waxing! A clean and professional business with people who…read moremake you feel at home. Couldn't recommend them more!

Mahreen was so nice and knowledgeable! I was very comfortable with her. The facial was so relaxing…read moreand thorough. Her spa is very clean, beautifully decorated and smells great! I am definitely going back!!

Had a facial and dermaplaning done and hadn't been there in awhile. They renovated the whole spa…read morearea and it is a very relaxing experience. Looks like there is room for bridal parties with a mini kitchenette area as well. The facial was amazing and left me with a wonderful glow!

Helpful and friendly staff, organized business and relaxed atmosphere . A variety of spa services…read moreto choose from , my friend and I went with a pedicure this past Saturday at 8am . My feet turned out great , no more calluses and cute aquamarine colored toes . $70 for a pedicure is a bit more than I normally spend , but treating myself to a bit more pampering was nice ! I'd come back for another spa service in the future.

Divine Esthetics is a gorgeous studio with talented staff that will help you look and feel your…read morebest. Maggie is my go-to girl, but all of the women at Divine are kind and welcoming. I initially booked with Maggie for lash extensions for graduation, with no real intent of keeping up with it. But the attention to detail, soothing atmosphere, and quality results changed my mind. I feel naked without extensions now! Maggie takes her time, ensuring each lash is expertly placed and works with you to decide on your ideal look. She also recently started doing bikini and Brazilians waxes, including my favorite - the Vajacial. Your skin down there is just as sensitive as your face, so why not give it the same TLC? Maggie is efficient and effective with her waxes to ensure there's no unnecessary pain and no hair left behind. Everyone lately could use some intense self-care, allow the wonderful women at Divine Esthetics to help you achieve it!

I was recommended by a coworker because I noticed how beautiful her eyebrows were and I decided to…read morego for consultation and I decided to get my eyebrows microbladed I have not had eyebrows in years and I am beyond excited I'm happy I'm thrilled the place is clean the customer service is excellent I am so happy with the outcome of my eyebrows I will be going back for a facial and to see what else I can get done I highly recommend this place if you are looking for facials or microblading it is just excellent I am so happy. The young lady that did my mic eyebrows her name was Vanessa and I am so pleased with her I'm just I can't even tell you just how excited I am after not having eyebrows for years and they look so natural so in about 1 month I will be going back for a touch up and in case I want anything else done to my eyebrows

This was my first time here. I live right around the corner, and decided to check out a new place…read morein the area instead of driving 30 min to where I've gone in the past. Nikki was simply amazing. She is so personable and even gave me a hug on the way out. She spoke to me and had me laughing during my entire appointment. She's also so reasonably priced, I got so much more than what I expected! I will definitely be coming back!

My spouse and I had a wonderful experience at The Wax Room. Our waxer was very knowledgable and she…read morereally took her time and did the job right. I did not feel like she was in any kind of a rush to get us in and out which made us feel comfortable. She is very light handed so we experienced slight discomfort but no pain during the wax. She made great conversation so we had a really good time. We definitely will be repeat customers.

I worked with Courtney and she was AMAZING. Super sweet, answered all questions I had, and gave me…read morea bunch of skincare suggestions. facial was absolutely amazing, super soothing and relaxing. spa was super cute and room was cozy. 1000% recommended this place!!!!!!!

Best, most relaxing, facials I've ever had. Jeanine has really turned my skin around and I couldn't…read morebe more pleased. I recommend her to everyone I know!

I am pregnant and did the 30min chair + 30min foot and that was the most perfect, blissful…read moreexperience. For the chair, he really got in there and used his forearm to apply pressure. It was excellent. The tension in my shoulders and back melted away. The foot massage was why I originally decided to come. I was going to get a pedicure somewhere else and then realized I really just wanted a foot massage. I made the right choice! He rubbed my feet and lower legs and I even fell asleep a bit toward the end. Pressure was perfect and was never ticklish (which is usually an issue for me with lower leg/foot massage). 10/10 would recommend. I think I even enjoyed this more than a full body massage because the attention to detail was able to be so much greater. Book it to this place!!!!

I had an amazing 60 min body oil/ hot rock massage. the ladies were very nice and professiona…read more Great way to enjoy my birthday! definitely going back.