The experience at CCOH was very compassionate,friendly, and very knowledgeable on all our questions…read morewe had for mom's care there. Mike Ramos welcomed and took good care of my mom's needs as she settled in. PT/OT staff are outstanding and always happy, while encouraging their patients to get well. There is good communication amongst all workers there, so we felt very comfortable. We highly recommend CCOH

Great activities! The food is yummy! It always smells good, everyone is so nice there!read more

I want to express my heartfelt gratitude to the entire staff at Avalon Care Center Honolulu for the…read morewonderful care they provided to my mother. During a time when our family needed support the most, everyone at Avalon treated us with kindness, compassion, and genuine concern. Over time, the staff became more than just caregivers--they truly became an extension of our family. A very special thank you to Joanne Batalon and Kiana Muneoka. They consistently went above and beyond to make sure not only that my mother was well cared for, but that our family was doing okay too. They always made time for us whenever we had questions or concerns and made sure we received answers in a timely manner. Their patience, understanding, and compassion gave us comfort and reassurance throughout our mother's stay. It means so much to know that your loved one is being cared for by people who genuinely care about them. We will always be grateful to Joanne, Kiana, and the entire Avalon Care Center Honolulu team for the kindness, support, and care they showed our mother and our family. Thank you from the bottom of our hearts for being there for us and for treating our mother like family.

1. Type of care: totally inconsistent 2. Care Quality:…read moretotally inconsistent Currently a patient who has been in the health care industry for 17 yrs I can actually give you an non bias review of the overall care given here at Avalon. Been in and out of here two times and am currently here 9_/12/26. Both times so far they have screwed up my pain medication where I have suffered at a pain level of 9 almost 10 for over periods of 3 hrs or more. That's totally unacceptable and all nursing could say is "oh we're sorry " which to me is total bullshit. Medications are always a #1 priority, especially pain medication. The total inconsistencies of the quality of care is what makes me not recommend this place for quality skilled nursing facility. They need to improve on all levels of their business, for me to recommend them at all.

We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

Efficiency and reliability of the company service to customers are the main factors behind this…read morecompany's success... all islands employees are so passionate about caregiving services business and maintaining their excellent customer service is the major reason why customers loves them the most !!! I love ISNR and I love what they do- saving lives and being able to make a difference!!!

So far NOT SO BAD. I CANT SAY THEYRE TERRIBLE BUT I CANT SAY THEYRE AWESOME EITHER! So... until…read moreCOVID IS OVER & RESTRICTIONS ARE LIFTED, I'll have to stick with a 2/3 for now. SORRY GUYS!! I know my mom can & will be a bit difficult to handle at some point, but still... this is the career you folks chose and so I say... "DO YOUR DAMN JOB & LOVE IT!! IF NOT, CHANGE CAREERS!!" AHAHA!! Kidding... no but SERIOUS... if you're not one to be patient with these kupunas or sickly folks, then you shouldn't work here. Because these people really need a lot of LOVE, ATTENTION & MOST OF ALL... PATIENCE. A LOT OF PATIENCE LET ME TELL YOU...‍ Yeah... a bit cold but I've had encountered issues prior to her coming here and I'm very concerned if she's being well cared for. Especially because there are NO VISITORS ALLOWED UNLESS ITS DIRE NEEDS OR CIRCUMSTANCES ALLOW PERMISSION FOR A FAMILY MEMBER TO VISIT. BASICALLY SAYING... IF THEYRE DYING OR WILL DIE SOON, THEN THEYLL ALLOW A FAMILY MEMBER TO VISIT DURING THIS TIME. STUPID COVID!!! On the other hand, I AM VERY TRULY GRATEFUL FOR EVERYTHING EACH ONE OF YOU EMPLOYEES, VOLUNTEERS, ADMIN DO FOR OUR LOVED ONES & I PROMISE TO CHANGE MY RATING ONCE I GET INSIDE AND SEE THE WHOLE FACILITY IN PERSON SO THAT IT CAN BE A 5 STAR REVIEW. BUT... I hope this review isn't offensive, it's really just a quick thought of what I had based on what we're allowed to get @ this time. Okie dokes! Thanks guys!! MUCH ALOHA & STAY SAFE! UPDATE REVIEW... So far mom likes it here. Not really much to complain about & they have mom up and about everyday like clockwork. Which is really nice to hear. We got her mobile chair delivered & this makes her therapy much easier. It gives her independence and builds strength again. I haven't had much of an issue with her care there just yet, so I can say... it's 3 stars so far. . 4 would be a visit into the facility and 5 would be super excellent feedback from my mom ONCE COVID restrictions are lifted. So there's that. And the fact they allowed us to drop off some signs and flowers and balloons and snacks for her and staff there. Haven't really made it out there in a while. Money has been a bit of an issue for now and so we're trying to get things back in order & home. Once all that's taken cared off, we should making frequent visits. But planning a surprise visit soon. Other than that, staff was very kind, helpful & cooperative when I met them they the glass door. They had nothing but kind words to say about mommy. Oh and they're super cute too because they have BINGO NIGHTS, MOVIE NIGHTS, KARAOKE NIGHTS & SO MICH ACTIVITIES FOR THE PATIENTS... they have a lot of activities to keep them busy. So they're not bored at all. That's the one thing I know for sure! Because they gave away the bookmarks that we dropped off as prizes and the patients were super happy because there was enough for EVERYONE. Everyone WON! Hehehe....

We hired attention care plus when my uncle was in the hospital, and have been very pleasantly…read moresurprised by the level of care he's received. The administrators and caregivers have been very responsive and dependable. They check in often, will do FaceTime with us from the hospital room, and put our mind at ease knowing that he is receiving excellent care.

Horrible horrible company. We hired them to care for a family member with cancer as a night time…read moreaid. On the first night the caregiver was caught fast asleep with an elastic blindfold over her eyes while our family member was screaming in pain. We sent her packing on the spot. Upon immediate notification the service: 1. Said that they would talk to the caregiver and send her back the next day And 2. We couldn't cancel the agreement without a penalty. Unbelievable. They backed down after we threatened to get a lawyer involved. Save yourself grief. Do not hire this company. The fact that they would consider NOT firing someone who purposefully put on a blindfold so she could sleep on duty speaks volumes.

We were very fortunate to find Nightingale when our dad needed care and could no longer live in his…read moreown. They held our hand through the entire process and helped get our dad placed in a good home. My dad's situation was not an easy one by any means and they remained professional and helpful the entire time. We could not have figured out the medical insurance/approval or the placement process without Tiffany and Shannon's expertise. I highly recommend them if you are looking for long term care options for your parents or elderly relative.

I used to work under Nightingale when they first just opened. I believe I was one of theyre first…read morehomes to be certified, Eugene and Rosalinda always kept up with our training and always held like an in-service in their office.

They coerced me into giving my mother a 500 mg of sodium after I told them she already had swollen…read morefeet the night before. Her feet started swelling up again and the girl Hannah denied that was the reason for it. They insisted I call EmS to check her for low sodium after I told them she probably had high sodium. They called 911 because I refused and police, fire truck and ambulance arrived. After checking my mother they left. Bayada could have just waited to speak to a physician but instead they called 911. Should be 0 stars.

I receive respite care for my husband with Dementia. When you call Bayada they are always friendly…read moreand responsive. They pick by the 2nd ring!! They are frequently checking on my husband health and if they need to provide additional services as well as how things are working out with our caregiver. Our caregiver is Andy and he is great. He knows what needs to be done and gets it done. He is a hard worker, dresses professionally, is respectful of us and our home. He is easy to talk to and we are so glad to have him work with/for us.

Ashley made it very easy for me to find a nanny for my newborn. Being a first time mom I was…read moreoverwhelmed with finding a reliable nanny who had all the credentials we were looking for. We were able to find a nanny who is a perfect fit and this agency makes it easy since they take care of all the admin stuff.

The best nanny services I've ever worked for! Professionally and personally run very organized…read more Highly recommended!