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    B & R Industries

    3.7 (10 reviews)
    Open 8:00 am - 5:00 pm

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    10 years ago

    Always super helpful with my home irrigation system. I've had quite a few tricky problems and they help me out with each one.

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    Mainline Plumbing AC and Electric Repair

    Mainline Plumbing AC and Electric Repair

    3.7
    (30 reviews)

    If there was a way to give negative stars I would. Everything they did was a disaster. They did a…read morebait and switch to secure the job that went from a few thousand dollars to $20k. The price only went up after they knocked a huge hole in the cement wall outside so I was a little pressured to do it. The job was supposed to take 5-7 days. It took months! Months of having a gigantic tunnel under my home. Filling with rainwater, a huge whole in the exterior wall, and my back pavers destroyed. If I didn't call them daily, they wouldn't show up to work. When I did call them, they seemed like they had no idea about my project. Again, this went on for months. When it finally came time for an inspector to approve the job they laughed at how bad it was. The original leak was still leaking. They said it was unsafe and it fails for many reasons. In the end I don't even think the original leak was fixed as the problem that made me want to have it fixed is still there. There's so much more to write but it would be too long. Every day for months was a disaster.

    I contacted MainLine Plumbing in Pompano Beach, FL, on 4/24/2026 regarding an after-the-fact…read morepermit--also known as a legalization--for a bathroom remodel I did in my house. They sent a plumber on 4/27/2026 to provide an estimate to pull a city permit. He told me it would cost $1,200. I was astonished because the architect who drew the plans told me it should only cost around the city's actual permit fee of $500 to $600. When I refused the initial price, the plumber went outside to talk to his boss, came back inside, and lowered the price to $900. Because I was in a tight spot and needed the permits and approvals to finally resolve this issue, I agreed. Next, a woman in the office tried to insist that I pull a "structural" permit instead of just a plumbing permit. I did not ask for this, nor was it necessary, as the remodel did not involve any structural issues. She kept insisting, but I stood my ground and said no. They finally agreed to pull just the plumbing permit, as requested during my initial contact. After I paid the $900, they pulled the permit and emailed me a copy. I waited and waited, until one day I received a violation letter from the city stating that I was going to be fined because an inspection was never requested. I was shocked; navigating that process is the plumbing company's job, and I had no idea how it worked. I frantically tried to call them, but their phones were not working. I then contacted the city, and they informed me that I could not schedule the inspection myself, but the company had to do it. The city provided me with the owner's phone number. When I called him, he calmly said, "Oh, yeah, our phones are down. Send an email to Tiffany and she'll make the appointment." Tiffany scheduled the appointment for the next day. However, when the inspector arrived, the plumber never showed up. It was just the inspector and me. I had no idea how to proceed or what to say. The inspector told me he could not pass the inspection because he needed the plumber to explain the materials used and the remodeling process. Desperate and in tears, I called the architect who drew the plans. Thank God for him--he told the inspector he would handle it and briefly explained what I had been through with this bathroom. The inspector accepted his explanation, and thankfully, I passed the inspection. In summary, MainLine Plumbing was completely unprofessional. They tried to take advantage of my situation to make me spend more money by upselling and price-gouging me for a "structural" permit I did not need, on top of an already expensive plumbing permit. They were unreliable with their communication and follow-up. To make matters worse, they left me to handle the inspection alone when they should have been there to answer questions or address any issues that arise. It was a terrible experience!

    B & R Industries - landscaping - Updated July 2026

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