We loved our experience at B&M Auto. The gentlemen were kind and helpful, and great with my son. There's a "living room" area that makes it super comfortable and welcoming. We love our truck it's been a few months since our purchase and we're very happy with it. It was a great price. Overall great experience. definitely stop here before you hit one of those big dealerships. read more

Bought a 2017 Tahoe with low miles, truck seemed pretty clean. I didn't even make it home and the bumper came off on the interstate. Sent them pictures and got an estimate. Owner informed me the body shop's price of $2300 for a new bumper and paint was too high and his chop shop could do it for $800. You can't even buy a bumper cover for that price. After some back and forth I got $1000 check from them to fix it but mind you that's not even half of the cost. Now I'm being told the a/c isn't working because some jack ass tried to patch the lines where they were bad. Now all the lines need replaced and the warranty I bought won't cover it because someone tried to scab it. They told me their all star mechanic looked it over front to back and everything was in great shape. Avoid this place at all cost read more

They weren't shady. No hidden BS fees or "add-ons". Vehicle was worth what I paid for it. Would recommend.

Shady. Just show me a Carfax with a no accidents only to find out a year after on in the vehicle that it did in fact, have a moderate sized accident and repair. read more

TERRIBLE! Don't waste your time or money! We drove from St Louis to purchase a vehicle. We offered less, because we felt that's what it is worth, we ended up paying the asked amount. The truck had TVs, they assured us were working, but had no dvds to test them so we trusted them. Wrong! We asked for a Carfax and never received it, ordered it ourselves and found the car was in an accident! We should have run away the TVs are cracked, the airbag light came on a week later, only one running board works, the wipers are zipped tied down. The tires have bubbles in them, the touch up paint they used wipes off and revealed chips all over the car! Unbelievable, we contacted them early on to get the TVs repaired and to see the status of the spare tire they said we would get. They said send them the estimates. Guess what? No response. We can't even get the car registered because it won't pass a safety inspection. Never again read more

B & M Auto Sales & Service - Used Car Dealers Near Me - Oak Forest, Illinois

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Any time I have a issue with my car these guys are the n it. They are upfront with what the issue is and get my car fixed. My family brings their cars too! Repairs or oil changes they are the guys to see! read more

Guy at desk is a jag to start with. They send out oil change coupons and then you try to make a reservation for a oil change and he says we're not talking any reservations for oil changes.. How about you don't send out those coupons if you can do the oil change!!! read more

They sell cars from auctions. My daughter bought a jeep liberty. What a lemon, it's been rebuit and not told it was in a front end collision. Nothing but problems. There are 100s of cars from personal ads that are truer than this lot of "carfax" cars. DON'T BUY THE LIES read more

Brought my 2019 Canyon Denali in on a recommendation for a problem with the rear axel bearings. They replaced 1 bearing all while ignoring the actual problem. They charged me $700 to basically change 1 bearing. The new mechanic upon seeing B&M's bill was shocked by the charge of $125 just to press a single bearing. The new mechanic actually found the real problem and replaced all of the bearing's for the same money that B&M charged me for 1. My advice would be to stay away if you like a competent mechanic, or a fair price. read more

The team at this place is a class act! The Sales Manager was responsive, a great listener, respectful and provided service to us during our purchase of a used car that was amazing! He replied in a timely manner to every text, call and email in a professional way; listened to everything we shared and added value at every opportunity for our purchase. The Finance Manager's expertise made the cumbersome process of financing through them smooth and was a positive experience. I would recommend checking this place first when in the market for a used car of any make, model or price! read more

My son and I had such a great experience with Tom and ended up getting 2 vehicles that we are very happy with. I tried going to a couple of dealerships in Orland Park and the hard sell was horrible. Tom was great (as were all the people we met there) and I felt like he was being an honest car salesman - didn't know they existed. I would recommend everyone start your car shopping here. read more

We were out of state people, visiting a friend at the apartments nearby and needed air in the tires of our rental car. We pulled in here and asked about services, the guy (didn't catch his name) helped us out, was super nice and didn't charge us! Thank you! We will pay it forward! read more

Purchased several cars!!! Always great deals and with the service department right there is an added bonus!

B and M is not about selling people cars !!!! They are about great customer service from start to finish , but even more so they are about the customer, my experience was not about them selling me my truck, it was about them understating my needs , understanding working with someone to help get it done and about ESTABLISHING a customer relationship . I had an experience that I needed help with during this process and the owner Bill is about his customers. Try getting a owner from a big dealership to listen and talk to you on an issue and good luck!!!! He is about his customers and that is rare to find these days!!! Now going back to my 1st comment about great customer service from Dominick the sales rep to the finance guy!!!! It's obvious that that is all about ownership expectations and Bill the owner of B and M sets those expectations , this is a great place to deal with and I will be back when I need another vehicle . They are not pushy salesman, they don't have to be , the vehicles they have are quality vehicles and some of the nicest I've seen. It is rare to find this type of commitment for the customer now a days in any business. But I experienced it , they get it , it's about the customer experience ,about keeping the customer happy , about working with the customer ABOUT the customer and building that trust they nail it . GILBERT HAPPY CUSTOMER !!!!!!! read more

I visited the dealership looking for a minivan. They only had one in stock and I didn't purchase. However the twins were friendly. They offered to show me other vehicles without any pressure. My friend did purchase and gave them rave reviews for the buying process. I would recommend anyone to check them out. read more

This was a great dealership to buy my first car at. I went to different locations such as carmax and other dealers in Orland and nothing caught my eye. I just drove past and noticed a car and I immediately stopped in to check it out. The next day I came back and purchased a 2015 Ford Fusion hybrid for a reasonable price. I was able to trade in my old car. Through the process John was a great help and made things go smoothly. I did have to contact them about getting a spare key because I didn't get that right after my purchase but they were super helpful with getting me one! Definitely recommend this place, very friendly staff. read more

Be very careful of this dealership. I have had a very bad experience with BM auto. I had a signed contract from dealership with a paid deposit. They resold vehicle to another party. Process is currently ongoing with attorney general of Illinois. read more

This is a great place to do business with! I called about a motorcycle and told them I'm might not make it until right before they close. They stayed late and let me check out the bike and were not trying to get me out the door, they let me take my time. They are fair and honest, and their price point shows that. I looked all over the inter webs and found 1 bike that was comparable and in that price range, needless to say it was in Florida. They price all their vehicles at or below market value from what my experience was. It's a family owned and operated business and they are not pushing you into a vehicle they think you need, they want you to get the vehicle you want! They work with a local credit union for financing. Always great communication at every step. They even let me keep the bike in the showroom for a few weeks until the weather warmed up! Great people and I will be back for a car in the near future. Do yourself a favor and stop by and check them out! You will have a great experience! read more

B & M Auto Sales & Service - 2016 street glide special!!!!!! - Used Car Dealers Near Me - Oak Forest, Illinois

Lovveeeeee this dealership they helped me thru my whole process of purchasing my 2008 Buick Enclave will defiantly be purchasing again here!!! read more

B & M Auto Sales & Service - 2008 Buick Enclave - Used Car Dealers Near Me - Oak Forest, Illinois

i bought a 2011 ford fusion which had front end problems . I was told they would fix them . they replaced one control arm which took care of some of the problem. i still heard rattle from right side. After some argument they agreed to fix the other problem . I still hear the rattle after they said they fixed it. The car I was told was completely checked out by certified mechanic has several more problems than the front end. Fuel fill inlet needed to be replaced ( almost $400). The code can be cleared by any mechanic with a hand held computer.Not even 3 weeks and i needed a new battery ($165). I replaced the spark plugs and their was oil in the tube. Needed new plug seals ($150).I was told it was carbon and water. I'm no certified mechanic but i know oil when i see it. All of these problems could of and should of been checked and fixed before anyone bought this car.A simple tune up. I realize they cant see everything but if it was completely checked out these problems could of been found by any "certified mechanic".So before you buy an auto from them please take it to a different mechanic do not trust their mechanics . read more

This was our 2nd purchase from B&M. It truly upsets me that I have to give such a bad review for such a wonderful company. 1st, your sales "manager" Joe is very disrespectful and quick to get you off the phone without explaining in detail what is going on with your vehicle. 2nd, you do not warranty your work on vehicles that you have fixed. This would be the 2nd time dash lights appeared on my car and you want ME to pay for it and say "well you did buy a used car!" Fix it correct the 1st time! 3rd, if your vehicles are "certified inspected" vehicles you should have the required items by the state of Illinois working, such as your car horn and tail light by license plate. Your response was "well, we don't know if your horn worked when you bought the car!" DO NOT PUT CARS ON LOTS IF THEY ARE NOT "CERIFIED INSPECTED" CARS!! Never again will I set foot in your store. Sales gets a big KUDOS b/c they are extremely helpful and compassionate about my issues but everything else you can throw out the window. Horrible service and I am very disappointed w/the owner, Bill, as well for allowing such a thing to happen to a return customer who has purchased 2 vehicles. -- Angry Customer read more

Billy and Tom gave me a great deal on a car I LOVE. They couldn't have treated me better if I were family. I plan to recommend this company to everyone I know. read more

I purchased a used Ford Mustang from this dealership earlier this week and had a great experience. They gave me a more than fair price for my old car, which I was trading in, and worked with me to find a price for the new car that would keep me around the same monthly car payments that I had been paying on the old car. They are not there to jerk you around, they are very honest and fair. Their cars, while used, all look to be in great condition. I would definately recommend this dealership to a friend! read more

The experience we had with B&M Auto from start to finish could not have been better! We were visiting family from out of town and our van decided to quit working on us. We stopped in on a Saturday and ended up speaking with John the Sales Manager at B&M and while he could not help us with the mechanical issue we had with the van he gave us his card and asked us to call him on Monday morning and he would help coordinate things with the service department to get the van in and repaired. When I called Monday morning John remembered us and immediately went to work on helping us get our van into the shop. That is where the experience gets even better. Bill from the service department called and inquired what the symptoms were with our van and he volunteered to come by and try to get the van started so we wouldn't have to pay to have it towed. Unfortunately the issue was pretty serious and there was no way of starting it but Bill dispatched a tow truck for us and had it in the shop right away. This all took place the weekend before the 4th of July so everyone wanted to get their vehicles back from the shop so as you can imagine they were swamped. Bill set clear expectations on what would be done with the vehicle and the timeline on when it would be finished. Again they did not fail to deliver. The van was done when they said it was going to be and the kept us updated as progress was made. In my opinion you could not ask for a better experience when having to have major work done on a vehicle. The staff at B&M Auto were friendly and delivered on every promise made! I would give them 10 stars if I could!!! Thank you B&M Auto and a huge thank you to John and Bill! read more

I would buy every car I would ever need from this dealer hands down. I had been looking for a newer vehicle for quite some time and had been out all day going from dealer to dealer and the sales reps that I was dealing with were rude and it just wasn't a pleasant experience at all. My boyfriend just googled car dealerships that were close to us and this one popped up so I figured I'd give it a shot. We walked around the lot for a few minutes and we were greeted by Tom Bauer. We explained what type of vehicle we were looking for and our price range and he was more than happy to help. I ended up purchasing a Ford Edge and could not be happier with the service he gave us. Was also offered a free oil change when the vehicle was due for one. He helped us with pricing and made sure we were happy customers. I would recommend this place to every one that I know who is looking to purchase a new vehicle! read more