Horrible attitude from the workers, came in asking about battery key and see if they can help me…read morewith it since the mechanics told me to stop by here. The guy just looked at me like I was an idiot, said I have never seen those keys just do it yourself

I had a great morning because of Tony! I had a battery in…read moredesperate need of replacing. As a Chevy owner, my battery was bolted under a protective case & with no appropriate tools, it would have taken me hours to disassemble--even with the help of chatgpt. Tony helped me replace my battery swiftly! Literally disassembled in mins & ensured my battery was positioned correctly before putting the casing back. He was also a great conversationalist and you can tell he truly cares about customer service. I was stressed about doing a replacement myself for the past week and if it wasn't for Tony, I would've been ripped off by big chain auto stores. Give him a raise!

I stopped by AutoZone last night because my car was having issues with flickering dash lights and a…read moreslow start. I've been to this location before, but this visit felt different in the best way. The overall atmosphere was great, and it seems like there's new management because the vibe was noticeably more positive. The employee who helped me, Moises, was outstanding from the start. He was genuinely interested in figuring out what was going on with my car and didn't make me feel rushed or brushed off. You could tell right away that he cared and really knew what he was doing, which makes a huge difference. He started by testing my battery, which showed it was bad. I was a little hesitant at first because I had a past experience where replacing the battery didn't solve the issue, but he took the time to explain the process and reassured me that this was the right first step. He also mentioned that if needed, he could run additional tests on other components afterward. As it turned out, my battery was still under warranty, so he replaced it and went the extra mile by checking the rest of the related systems, all of which came back good. I'm really grateful for the help I received. Employees like Moises make all the difference. Whoever is managing this location should know they have a great asset on their team.

I usually go to the front desk and ask the staff if the carry a specific tool to save time. 7-8/10…read moretimes, they tell me they don't sell that part or tool. i take a look myself and find it a couple of mins. Staff relies heavily on computer system rather than knowledge in auto parts and tools. Zero helpful tips and tricks of the auto trade. Feel as if staff should be required to have at least worked on a (1) car before applying.

SHOUT OUT TO FRANSICO MAN, First he was the only employee to not only greet me, but really go the…read moreextra step to help me out. My side mirror was hit and I desperately needed something to be able to drive safe, Fransico gave me a really good rec that was affordable and also helped me install! Thank you smmmm !

I had a wonderful experience at this location. I called to preorder my part to be sure it was…read moreavailable. Carlos on the phone was wonderful, when I got there, I was helped by Johnny who could not have been more kind and helpful. He helped me navigate the rebate from the ad that I asked about & wonderfully installed my new battery for me. I will not hesitate to go back to this location and send my friends there for help. Car stuff can be very intimidating, but the team here made it pain free. Thank you!

Ray's MBZ is by far the best mercedes mechanic in the pasadena area with integrity, honesty and…read moregenuine customer service! My girl and I service our vehicles here only! You also get your car nicely cleaned by the car wash next door after your service is completed. Ray has also saved me lots of money instead of going to the dealership at Rusnak where they charge you an arm and a leg. thank you for all of your years of service Ray!

I had an amazing experience with my Service B here. The team took care of my car very carefully and…read moremade sure everything was done properly. What I really appreciate is their honest and transparent pricing,no surprises at all. On top of that, the staff were super warm and welcoming, which made the whole experience even better. They also cleaned my car so well after the service,it honestly felt almost like a full detail!!Highly recommend this place if you want quality service and great customer care. I'll definitely be coming back!

Needed to replace a tire from a spare and they were able to do it in the promised time. Nothing…read morespecial in terms of customer service but they got the job done.

F this location, and probably all pep boys locations in general. I was in a jam, flat tire. Said…read moretire refused to hold air and couldn't drive the extra distance safely to get to my trusted mechanic in Burbank. Let's just say it was a terrible day in which nothing went right, lol. Against my better judgement, as it was closest to where I was at the time, I took my car to PB. So on to the important details, I wanted them to just look at the tire and try to fix it long enough to get over to Burbank. I walked over to Michaels as I needed some stuff for a project with my kiddo. I waited for what felt like forever and finally got a call, I had expected them to say they had fixed it and it was ready to come pick it up. Nope they said I needed new tires. Prior to taking my car to them I did the tread test with a penny, so I know I did not need new tires. Lo and behold, they said I needed three new tires, and was basically saying he wasn't going to release the car to me unless i went forward with the replacements. I was in a hurry and told them to do all four and to put the leaking tire in the trunk and to place my spare in the backseat. They did none of what I asked, and only replaced three tires. On top of that they charged me a crazy over the top rate for tires. If they had done all four like i requested it would have been cheaper as a package deal. I wouldn't doubt that they rip evyone off. I DO NOT TRUST these guys, they were not professional, talked to me like an idiot, and made me feel really uncomfortable. I would never recommend this place to anyone, even my worst enemy. Oh and the cherry on the sh*t sundae? When i finally obliged had them do the work and left, two hours later, there was something hanging off my car, resulting in my having to return to PB. The attitude from them was heinous. They are the worst company I have ever dealt with. In a nutshell, avoid this business at all costs. I wouldn't be surprised if one day it came out that this business was a shell for money laundering.

Great staff, professional, courteous, knowledgeable & helpful. They have a great selection with…read morequality products.

This place is my go to spot for all my Honda parts. Armond…read moreis very knowledgeable and always gets me the correct parts. Parts are always available or can be ordered and picked up same day. Been getting my parts from Armond for the past 15 years . No complaints ...... love this place Thanks undercar plus

Went by this place twice during the day to try to buy some supplies. Not open. Sign on the door…read moresays open from 9-6 . Closed both times . This is why small businesses fail. Unprofessional

So glad this store just opened up. Large variety of auto detail supplies. When I compared pricing…read moreto other locations I found them to have the best prices. Defintely recommend.

Homeboy James was a huge help on finding the parts we needed. Super knowledgeable and recommended…read moreother resources for further parts we may need. Would definitely return to this location just for homeboy :)

NAPA corporate contacted me right after I complained but I haven't anything since about the…read moreincident or how it was resolved I'd bet $1k this "manager" blamed it all on me She was a piece of work

Went there with my 55 chevy when I was 17 years old. Im 75…read morenow . It was like going to Disneyland , walking through through all the 4 speed tranys laying on the floor saying take me for only two hundred dollars. Me and my buddy used to go there just to window shop and drool. I still have the colored picture from an edition of hot rod magazine from the mid sixties of there 55 orange chevy gasser (Tabasco) hanging on my wall with my 1\18 model car collection. its a supper cool place Buck

I've had three jobs done for me at Blair's by Phil and bought all kinds of weirdo parts from them…read morefor a assortment of strange cars over the years.( Like where else do you get a mallory dual point distributor for a MK9 Jaguar or lighter tougher pushrods for a TR3 or special con rods for your model A crank conversion in a model T?) The three jobs were putting a 350/350 combo in a 1937 Oldsmobile. they did a GREAT job and yeah it took forever, but one of the clever things they did was rearrange the steering and they actually made the steering much more responsive and tightened up the turning circle. That was awesome. The next job they did I had designed some turned aluminum parts and yes they took forever but they are gorgeous and the price was REALLY fair. The most recent job they did I had bought a 454 powered 1941 Lincoln Continental and was having horrific problems with the electronic ignition constantly failing. Phil knew that the parts made by that company were junk. He recommended a better electronic distributor and coil set up and changed them in a day. About 10% than a average shop would have charged, but i'd already spent more than that at regular shops trying to get it fixed and in towing five times, so I would have been smarter to just go see Phil in the first place. They had it done in a day and its run great since, Phil doesnt know it yet but he's going to be building me a really odd specification SBC for my 40 Ford Truck....... I dont know why yelp says I'm in Frisco, I live in Altadena..

Shout-out to Ron and his amazing team. They have a well-oiled machine (pun intended) over there at…read moreH K Auto Savings. If you are looking for any parts, you need to check out H K Auto Salvage. I had never experienced anything quite like this! My dad used to always tell me that I should go to junkyard and looks for various car parts. I always imaged walking up and down rolling hills of trash looking for car parts. That is no where near the truth when you go to H K Auto Savings! They have never seen so many different car parts and engines removed, labeled, set aside and ready for pickup. The next time I need something, H K Auto is my #1 choice!

If i could give negatives stars id put these guys in the dirt. Tried to buy parts from them to ship…read morethey use a shady shipping company that just tries to get more and more money from you. They refuse to give me a refund and I highly doubt the parts ever existed. I WISH I COULD GET MY HANDS ON THEM. F*CK THESE PEOPLE