Mike and his team are all - stars! My car is almost 20 years old and thanks to their body work it…read morelooks brand new. The team is professional, fair and quick! I'd recommend them to anybody!

Top notch auto body shop ! Communicated all the way through in my claim and the work was…read morebeautiful. Car looked brand new upon completion!

Thank you CDE Collision-Mokena for fixing my car after getting into a parking lot accident!…read more Not only did they do a great job fixing the outside of my car, but they also did a very good job cleaning the interior From beginning to end the process was smooth & easy to get it all done. Highly recommend

Ron and Team delivered once again. Great job and they finished my car before the given date…read more Quality work, always a pleasure to work with. Seamless with insurance company and made the repair easy. Thanks again for the beautiful job!

Thank you to everyone at CDE collision in Tinley Park. I…read morereferred my neighbor to them based on my past experience there. They met my neighbor's expectations ( which is what it's all about) car looks great. If you need quality repairs from people you can trust CDE is a great choice.

Vissers Auto Body Repair is no longer there. I've been a Customer for 25 years. They were absorbed…read moreby a CDE Collision Center Franchisee. Yesterday I was told to bring my Car in for repairs today [Thursday~12/21/23]. ALLSTATE arranged a loaner. When we arrived from Manhattan (Will County, IL) the Bldg was empty. I called the number to VISSER'S and was told it is a different Company and now located on Harlem Ave. I was told that I could not leave my Car there for repairs; come back after two (2) Months. Why didn't Emily tell me that a day before when we communicated via telephone? Great Inconvenience and I'm stuck with a $55 a day Loaner that ALLSTATE is not going to pay for. I wasn't going to leave my Mercedes there anyway that was bought new (and Customized in West Germany) that I only have 8,000 miles on today. I don't know these people or Facility. I've trusted VISSER'S for over 25 years with over 25 different Make/Model repairs on my Car Collection. CDE has POOR COMMUNICATION Skills. I'm not qualified to comment on the quality of their work. I don't know any of them. ~ William Eldridge.

The customer service representatives were very kind and helpful. They did a wonderful job with the…read morecar and kept everything very clean. They even had a towing service that made life easier. Repairs were quick and they kept you updated on text.

To be fair, the work they did seems solid…read more My tesla was rear ended in August of 2022. They billed just over 21,000 for the repair. They were well compensated by the persons insurance that hit me. DanRich Carstar customer service is the worst I've ever dealt with in any business I ever patronized. My car was dropped late August. This repair shop was chosen because they boasted that they were a preferred Tesla repair facility, which I was told meant they would have priority access to parts. Tesla does have an issue with parts, from my research. My car was finally put into structural repair on Nov 3. They have an app to update their progress and I was given weekly updates. I was told that my car would be ready for pick up on December 23. I was specifically told that any delays in pick up would be communicated by a phone call. My area was forecasted for a winter storm on December 22. I called to confirm pickup on December 20 & 21 and 22. No return call was given. I showed up to pick up my car on the 23; the facility was closed. They had a sign on the door. They did not return my calls or message. They did not change their voice message to alert anyone of the closure. I called the following week, assuming that missing a few days because of the storm, my car would be ready the following week. They did not send me a message until January 6, saying at that point my car was entering reassembly. They updated my pickup date to January 12. I picked up my car after hours on the 12th. When I got in the car, I noticed that the steering wheel leather was peeled off. I left the car and returned the next day. After a wait, I was addressed by Rich, of DanRich. He had no explanation of why my wheel had the leather peeled off. After a brief discussion, I was assured that a new wheel would be ordered and installed at the facility expense. I called the following week, as I was told it would take a week to receive the steering wheel. I followed up with Jordyn at customer service on January 19 and was assured I would hear back by the 20th. I gave her to the 27th to call me back, they never did. I was given excuses of how they didn't hear back from anyone at Tesla, that the issues in getting parts was far out of their control and that the peeling on the steering wheel was probably from my oily hands. It's a shame that a business such as this does everything in their power to not take responsibility for the easiest thing they can control....how their customer sees them. All they needed to do was tell the truth, instead they lied, sidestepped responsibility and pointed fingers at anyone and everyone. I won't use them again, and If this review can help one person to choose any other repair facility, then it accomplished its goal. Not that it matters if they can bill 20K to every car they bring in.

Ok these guys know there ... my rear door rusted out and they replaced it along with a broken…read moretaillight. The color was exact. They got it done in record time, I seriously couldn't be happier. I was so happy I am dropping off my other car for repair.

My car was side swiped and whole driver side was damaged. And despite the pandemic Dan and Mitch…read morewere great and got my car in right away. They worked hard to get all parts ordered despite all the challenges of parts stores being open or able to deliver to the shop. They went above and beyond. The car was returned in perfect condition. Thanks for making this stressful time easier.

Mother Nature decided to have a bad day and the neighbors tree ended up on my car shattering the…read morerear window and major dents in the roof. I brought it in to John he took a look and said no problem. In a matter of days my car was ready for pickup was it perfect No my roof has a few little dimples but he kept it in my price range. I gave him a copy of the quote I was given by Safelite for the repair of the window. Well he did it for a lot less and popped out the dents. Once again John came to my rescue he is the only one I trust with Body Work

John is a great person and will take care of your car and cheat you . And understands insurance…read moredamage. I highly recommend

So despite the estimate for CrashCo being $300+ more than the other estimates I received, I thought…read moreI was going with quality over cost. I dropped my car off when they opened on Tuesday, 1/14...with them saying my car door would take 3-4 days. Well, those days quickly passed with not a call or an update. By the time Saturday, 1/18 came - I finally had to reach out to them. Left a message, heard back from them on Monday, 1/20, saying that the employee who was managing my car, unexpectedly quit and essentially they were trying to pick up the pieces. How frustrating is it for you to leave your car with a company, have to follow-up with them days after your car was supposed to be finished, then find out they don't know what's happening-which means they haven't even started on your car! Urrrrrgh! So they call back on Tuesday saying my car should be ready Wednesday, which wasn't the case at all - it ends up not being finished until Friday, 1/24!!! So now, although my insurance company is paying for the rental - I'm paying for SEVEN extra days, which of course counts against my insurance policy (in terms of the total costs for this accident) since I was responsible for the accident. When I try to request the owner consider this in terms of my final payment, he basically says he'll only take off $50 since my insurance company is paying for the rental! No other compensation was offered despite the poor customer service and almost triple the delivery time than they initially told me. I finally get my car and not only has it NOT been vacuumed or cleaned (EVERY other time I've taken my car in for auto body repairs - the shop makes my car look better on the inside and outside than when I dropped it off as a courtesy), they also left the papers over the mats that are usually removed. Worst yet, the door was installed incorrectly!!! So if you are in my passenger front seat, you can't get out! Like a child proof lock, when Lexus doesn't even have childproof locks for the front passenger seat!! And, there's a little piece on the inside of the door that should be tucked in, but it's just hanging loose as if they just didn't care about the quality of work. And, they claimed that I'll need to return in two months to have the door buffed. I have had parts painted and replaced at other places and NEVER had to return two months later for anything! This has been an absolutely awful experience and given how much I paid for this auto body work - I'd recommend you take your car somewhere else. I was extremely disappointed in the poor communication, poor customer service and the terrible workmanship. Do not waste your time here. The facilities might look good but that surely doesn't reflect their service.

Firstly, this is an unpaid review and I am writing because of the great experience I had! I brought…read moremy car in January for an estimate after getting into accident in December 2019. I wasn't able to get an appointment until February 3 and I see why! Crash Champion's new service center in Mokena is BEAUTIFUL! It is clean and well lit. The staff are unbelievably nice and I can tell they do their jobs with pleasure. I dropped my car off on Monday and received several text updates throughout the process. I was told it would be done by Thursday and indeed it was. I was reminded via text and someone called to confirm as well. My car looks GREAT (see before and after pics). Not only did they fix the outside but they thoroughly cleaned the inside and outside of my car and made it smell so good! They also checked my battery and told me it was bad and that I should get it changed soon. They charged it up for me so that I could have a few extra days to replace it. They did all this as a courtesy AND to top it off, they gave me flowers! My husband is being shown up by a car repair establishment lol. Hopefully I never need a reason to come back but if I do, I will definitely come here! I would also refer family and friends. Thanks Crash Champions!

I brought my vehicle in for service. My service writer…read moreJonathan was awesome, very kind and knowledgeable. Everything went smoothly. Giving a 5 star for Jonathan because he deserves it. I would give higher If it was possible.

It was easy to schedule service, they took my car in on time, got it serviced within the time they…read moresaid it would take, and I was out the door! They were friendly and easy to work with. It was an easy experience for me.