Greet your customers. I have been here 3 times and have never felt welcomed. This last time, I…read morewalked throughout the entire store and the ere were 3 people sitting in the back chatting, I walked right past them and no one said hello or may we help you. NOTHING!

They are so wonderful to work with. I am always pleased with the quality that they carry. I highly…read morerecommend Barthelot's for home furnishings!!!

I want to sincerely thank Hannah at American Furniture Warehouse for the incredible customer…read moreservice she provided. She was patient, knowledgeable about the furniture and stock available, and truly went above and beyond to help me create a matching office set by thoughtfully combining pieces from both the office and living room sections. I was especially impressed by her dedication. I mentioned that I was starting my master's program the very next day and had already been everywhere -- including the Katy location -- without much help or luck finding what I needed. Hannah immediately took that to heart and did everything she could to make sure I could start this new chapter stress-free, without having to wait weeks for furniture to arrive. She truly lifted a huge weight off my shoulders during an already overwhelming time. Her kindness, effort, and commitment made all the difference, and I'm so grateful for her help. American Furniture Warehouse is lucky to have someone like Hannah on their team!

A friend of mine told me about AFW and their incredible prices, and when we discovered the bed…read morewe're wanting is half of what Ashley was asking, we knew we had to go. This is like a mini IKEA, complete with a cafe inside. We actually had to ask a sales associate for help because they were all busy. We had Justin, who was so kind and thorough with our order. My husband brought his truck, and we took our bed home that day (some assembly required). I highly, HIGHLY recommend Justin to help with your furniture needs. He wasn't pushy and knew we just wanted to buy the bed. We had some time between placing our order and pickup to wander around the store, and we loved browsing through the different areas. We will definitely be back next time we need to get furniture.

Great furniture. Even better personnel! Service was amazing. Highly recommend. We knew James…read moreWiggins from previous employment. He was so gracious to us in the past for our furniture replacement after the Harvey flood. Would buy from him because of his work ethics.

Today we went to Wiggins in Montgomery TX to ask the sales guy for leather cleaner because our…read morebrand new white sofa (that he, himself, sold us)had a blue stain on it. The sales man offered to sell us 40 dollars worth of products they had and said that is the best they could do. We have hoped the company would have been more accommodating than that. We understand that, if the sofa was couple years old, we would need to buy product, but this sofa is new. A High end store should be more customer focused. We are disappointed. Feels like we worked with a used car salesman.

I go in atleast twice a month to see what's new... friendly staff and can find some nice pieces if…read moreyou have a large home!

Service is above reproach great place to buy and sell. Molly the store puppy is a lovely delightread more

I bought a leather recliner, loveseat recliner and matching chair recliner. I purchased their…read moreCarefree warranty ($700) The leather in the leg rest tore. I put in a claim and it was denied. I took pictures to the stores and at first they were helpful. They resubmitted the claim for me but I was denied again. The store manager said she would help me but it's been almost a year of emails to no avail. Her name is Dreanna Strong. Do not trust her or LIVING SPACES and if you do decide to purchase their furniture, DO NOT PURCHASE THE WARRANTY.

All I can say is the staff as in the showroom and the delivery team need to work on their…read morecommunication system in place. Complete mess as they don't know who is picking up what or delivering. We are left with we are trying to figure it out as we are left were an empty living room with no couch and $7k expense. We are going on day 2, and are being told possibly Monday. But hey no delivery fee! Psh..... not expectable in my opinion.

We bought from them twice and we were very happy with the price and how fast they were able to…read moredeliver. Would buy from them again.

Do not buy from this business! They lie and steal from you! We bought a sofa and loveseat from them…read morein January in 2017. We then bought a protection plan later because they suggested it. They told us it covered everything! Now, seems are opening up and pieces are breaking. We called to file a claim and told it's not covered! That it's manufactured warranty and it's past 30 days! This company does not practice business with integrity! Absolute sham! Do not buy here and if you do, don't believe the lies of this protection plan! Absolute thieves! Shame on all of you!

Great rustic furniture. My wife and I purchased a bedroom set on a Sunday, and it was delivered on…read morea Tuesday. All items were placed in the bedroom as we wanted. The bed was set up. All packaging was taken away when they left. A few days later we went back to purchase another piece for our bedroom. They loaded it up for us in the back of the truck and off we went. Very friendly and will be shopping there again.

We had been looking for days for two chairs for a coffee nook. We actually went to a store near…read moreSouthern Home Furnishings and couldn't find what we needed. We popped into the store on a whim and found the PERFECT chairs for our kitchen, comfortable, great price and they swiveled. Very, very happy with our purchase. Moreover, the staff was very polite and helpful, full of southern hospitality. Highly recommend you go by and see what they have.

This was the best furniture experience I have ever had. (no one pushing me to buy or following me…read morearound the store) The furniture they have is built with quality real wood and is put together exceptionally well. I bought a table and 4 chairs. They had to order it for me because it was not in stock. They were upfront with me about how long it would take and it came in on time. The store manager let me know when it had arrived from their warehouse and I went to pick it up. The customer service was fantastic through my whole experience. I would recommend Rustic Outlet to anyone that is in the market for furniture. I will be returning to get more furniture from them in the near future. Thanks for such a great experience!

Love the raw, unique furniture pieces. Nice people & super helpful. Awesome value! We will shop…read morethere again and tell our friends! It's your first stop for rustic furniture!

Wonderful experience! I walked into Homestead House in hopes of finding some accent chairs for my…read moreliving room. I have been on the hunt for about a month and this was my fourth attempt to obtain some help in getting chairs that would work for me and my home. I was greeted by Lisa, a fabulous designer who spent a significant amount of time assisting me. When it came to chair selection she took the time to ensure the chair fit my space and met my needs. Her expertise with fabric choices was exceptional. Extremely gifted designer! She requested I return with a sofa cushion and pillows to ensure we made the right choice. Wowza! The selection was perfect!!! If you want a team that will work with you, be patient and provide you the best possible design guidance... this is your place.

A treat to find a nice furniture store tucked in Old Conroe. The showroom is packed with…read morefurniture eye candy (Lexington, Henredon, Precedent +) and while initially refreshing, it turns into a sea of the same items in the same dreary brown/tan color pallet. With 2 sales folks who have nothing better to do in an empty store.. but play House, Designer or Decorator while holding their clipboards tightly to their chest - their knowledge and customer service was far off the mark and simply disappointing (ie - pathetic). To have 1 salesperson scrambling to find the price of an item online, when in fact it was on their showroom floor and the other one looking for a catalog only to hungrily dart out behind the counter when the next victim entered their door.. and when asked enroute to her prey what the status was on my item n potential purchase .. be told in a muffled tone "I'm sorry I don't have any time"... HUH?! We walked towards the door together and I gently said, "I'm sorry you don't have time to help me" she fumbled because how does one reply to a comment such as that when you're in a customer service position... Customer Service is first in my book and when you fail to execute on the foundation of your job (which should be the easiest) ... you've lost my business....