Update: Got a call from Shannon, a Manager with The Rustic…read moreMile, a few days after this review was posted. Very professional and actually listened to what I had to say. To sum it up quickly, they agreed to exchange the furniture. Thomas had the exchange completed that evening. I believe the salesman and I both learned a valuable lesson in communication during this...be VERY specific when making a special order!! Thank you Rustic Mile Stuck with furniture that was NOT as I ordered and the way they explained. I spent a lot for furniture that I now have to re-paint myself. Then when I posted a poor review on FB, they deleted it! Not the kind of people I care to do business with ever

Best customer service of any furniture store! Have purchased from here twice. Fair prices and EASY…read moreto do business with. The last transaction was done via text with fast responses to my questions and detailed photos sent to me. Will continue to do business here.

This was the best furniture experience I have ever had. (no one pushing me to buy or following me…read morearound the store) The furniture they have is built with quality real wood and is put together exceptionally well. I bought a table and 4 chairs. They had to order it for me because it was not in stock. They were upfront with me about how long it would take and it came in on time. The store manager let me know when it had arrived from their warehouse and I went to pick it up. The customer service was fantastic through my whole experience. I would recommend Rustic Outlet to anyone that is in the market for furniture. I will be returning to get more furniture from them in the near future. Thanks for such a great experience!

Love the raw, unique furniture pieces. Nice people & super helpful. Awesome value! We will shop…read morethere again and tell our friends! It's your first stop for rustic furniture!

Wonderful experience! I walked into Homestead House in hopes of finding some accent chairs for my…read moreliving room. I have been on the hunt for about a month and this was my fourth attempt to obtain some help in getting chairs that would work for me and my home. I was greeted by Lisa, a fabulous designer who spent a significant amount of time assisting me. When it came to chair selection she took the time to ensure the chair fit my space and met my needs. Her expertise with fabric choices was exceptional. Extremely gifted designer! She requested I return with a sofa cushion and pillows to ensure we made the right choice. Wowza! The selection was perfect!!! If you want a team that will work with you, be patient and provide you the best possible design guidance... this is your place.

A treat to find a nice furniture store tucked in Old Conroe. The showroom is packed with…read morefurniture eye candy (Lexington, Henredon, Precedent +) and while initially refreshing, it turns into a sea of the same items in the same dreary brown/tan color pallet. With 2 sales folks who have nothing better to do in an empty store.. but play House, Designer or Decorator while holding their clipboards tightly to their chest - their knowledge and customer service was far off the mark and simply disappointing (ie - pathetic). To have 1 salesperson scrambling to find the price of an item online, when in fact it was on their showroom floor and the other one looking for a catalog only to hungrily dart out behind the counter when the next victim entered their door.. and when asked enroute to her prey what the status was on my item n potential purchase .. be told in a muffled tone "I'm sorry I don't have any time"... HUH?! We walked towards the door together and I gently said, "I'm sorry you don't have time to help me" she fumbled because how does one reply to a comment such as that when you're in a customer service position... Customer Service is first in my book and when you fail to execute on the foundation of your job (which should be the easiest) ... you've lost my business....

Bartholet Home Furnishings is Conroe's finest family-owned furniture and interior design…read moredestination. As a one-stop shop, they bring your visions, dreams, and lifestyle to life through beautiful, thoughtfully designed spaces. The talent and creativity of their designers are truly extraordinary, while the quality of their furniture, home accessories, and craftsmanship is impeccable. Stop in and say hello--you may walk in as a stranger, but you'll leave feeling like family.

Very welcoming store and Alex was very knowledgable of the crafts people that make their furniture…read moreand their back story. She worked with us to find the perfect bedroom furniture for our home.

Wow With relatives from Iowa on the road, Sears mattress…read moreconfirmed and then cancelled delivery after a 4 day promise. Desperate, I called Factory Mattress Discount explaining to Zack that I needed 2 beds, without a quality compromise, in my home Today!. He quoted 3 options from stock, yes from stock! I selected Sealy Posterpedic at a better price than the Black Friday price from 3 other mattress stores. I arrived with relatives 6 hours away. We loaded everything in his truck, by passing next day delivery, and in 1 hour from stepping foot in his store, I had 2 mattresses, foundations and frames set up in my home!! Zack will do whatever to deliver a superior product at the right price.

Got a great deal on a Molecule mattress but for whatever reason the one we bought felt like a rock…read moreand slept so hot we got heat rash. Did not respond to email or text, and very unsympathetic when finally called. Ah well.

Great rustic furniture. My wife and I purchased a bedroom set on a Sunday, and it was delivered on…read morea Tuesday. All items were placed in the bedroom as we wanted. The bed was set up. All packaging was taken away when they left. A few days later we went back to purchase another piece for our bedroom. They loaded it up for us in the back of the truck and off we went. Very friendly and will be shopping there again.

We had been looking for days for two chairs for a coffee nook. We actually went to a store near…read moreSouthern Home Furnishings and couldn't find what we needed. We popped into the store on a whim and found the PERFECT chairs for our kitchen, comfortable, great price and they swiveled. Very, very happy with our purchase. Moreover, the staff was very polite and helpful, full of southern hospitality. Highly recommend you go by and see what they have.

Wouldn't want to buy anywhere else but here! Their customer service and knowledge of their products…read moreis absolutely amazing - top notch!!! Their pricing is also way better than any other place we have shopped!! The delivery and set up experience is the same way!! We would highly recommend this place to anyone !!

We highly recommend Quality Sleep Shop! Starting at the top with Cory's kind and considerate…read moreattitude and Robin on the sales floor thorough knowledge to the help of Evan and Mason to load our new mattress into our truck, we couldn't be happier. We feel they are totally transparent and refreshingly honest. This store has a wide variety of quality products on their showroom floor.

I was desperate for a washer and dryer and couldn't get approved for financing. Rusty took his time…read moreand made sure he got me approved and I got my washer and dryer the very next day. Amazing customer service and excellent selection in inventory.

If possible, I would select zero as a rating number…read more Do not buy appliances from the Appliance Outlet Store located in Magnolia, TX. A Hotpoint 15.5 Cubic Foot Refrigerator displayed in the showroom area of the Appliance Outlet Store located at 32211 FM 2978 in Magnolia, TX 77354 was purchased on August 29, 2023. The unit we viewed was in pristine condition. The transaction was completed by Mike in the sales department. The unit was delivered the following week by a third-party delivery service contracted by Appliance Outlet. It was shrink wrapped upon arrival and was installed by the delivery personnel in a designated area of our garage between a wall and a shelving unit. Paperwork was signed and the delivery service departed. The front of the refrigerator was flawless, however, closer inspection revealed that there was severe damage to the upper, right-side corner and the upper right side of the freezer door and the lower right side front surface where the refrigerator door seals to the frame. The unit runs more than it should and consumes a lot of energy. Condensation forms inside the refrigerator section because the door will not seal properly. Mike, the salesperson, was contacted immediately. During our conversation, Mike mentioned that he did not recall any damage to the unit we were shown. Mike requested that we text pictures of the damaged areas for evaluation. Several days passed before a response was received by Mike, only to tell us that we needed to contact the customer service department because he was in sales and did not handle customer service or warranty issues. Four calls were placed with the customer service department before a response was finally received. Our request for a replacement unit or a refund was denied, and we have since been ghosted by Appliance Outlet. Two causes for the damage are possible: The first being we were shown the pristine refrigerator in the showroom and a damaged unit from the store warehouse was delivered instead (AKA bait and switch). Or the delivery service did not properly secure the refrigerator in the truck, and it fell over inside the truck while enroute causing severe damage. Neither the Appliance Outlet nor the delivery service will take responsibility or be accountable for the damaged unit.