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    Sleepy Joe's Mattress

    5.0 (3 reviews)
    Open 11:00 am - 6:00 pm

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    Mattress Firm Rayford Crossing

    Mattress Firm Rayford Crossing

    3.9(10 reviews)
    5.2 mi
    $$

    Just went there today, No customers. She greeted me and ask me if what Im looking for, I said…read morelooking for an extra firm mattress, and then she said this brand. And the. She pointed some other mattress. Then sat down and used her phone. I dont think she has a good sales vibe. I like the ones in the Woodlands.

    Randy Laura Trinese…read moreDee //// Let me first say that this company must have some real internal communication problems because buying from them turned out to be a real fiasco. We went in early September 2017 to purchase a new mattress for our California King bed. Randy helped us by guiding us through choices and we settled on buying a split California King Dream Lux mattress. We also bought the deluxe Legget & Platt adjustable beds to match. Topping off our purchase were mattress protectors (a set for the split California King and also two for two twin beds.) While Randy did work out a deal for us this still was an expensive purchase. Delivery was scheduled for September 13th. This was not ideal, but it was agreed upon and still would be before we had guests arrive from out of town. On September 13th we got a phone call that delivery would not be until September 27th! This was a huge problem. The staff at the store could not offer much by way of explanation or solution. We were left scrambling trying to figure out how we were going to accommodate some of our guest because there were some that were elderly. We decided to have them stay at a hotel instead of our new home. Bummer. Then the next day we were told that they would deliver to us as lesser product, as a loaner, until our actual order arrived. Well, it was really too late but... okay. The next day (September 14th) our adjustable beds arrived with some wrong sized, lower end mattresses. Delivery and set-up was quick and painless. We were still not the happiest, but at least they had come up with a solution for the interim. Even though they were extremely reluctant until we had already had two of our guests booked into a hotel. Well then. The NEXT DAY a truck just shows up at our house with our proper order in full! What the Daffy Duck? So, out with the loaner(s) and in with the new. How disruptive! And the invoicing was very confusing. What was I signing off on? Calls to the store were not of much help. They seemed as surprised as we were about the delivery. Plus we were still missing our mattress protectors. Over the phone we were promised that they would refund the price of the mattress protectors in full but still give us the mattress protectors if we came in to pick them up. Well, when we went in the next day they refused to honor that promise. In fact they would do nothing to compensate us for this ridiculously inconvenient purchase experience. To top things off they did not even have the mattress protectors! They said they would have to order them! It's been two weeks since our purchase and they never ordered them? It was at this point I decided to end our business with them and demanded a refund of the mattress protectors. I went online to Amazon.com and ordered Sleep Tite Five sided hypoallergenic mattress protectors at a lower price for a better product. I had written to the company to complain but never heard anything back. It's only now that I'm finishing this Yelp review. They had their time to salvage my opinion.

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    Sleepy Joe's Mattress - mattresses - Updated May 2026

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