Versatile Trailer was there when we were in a really bad spot after an accident with our trailer…read more Someone side swiped our trailer, shredding one tire and bending the other rim. I called and spoke to Lisa (I think her name was) and she confirmed right away that she had the right size tire with the correct size and spec rim. We were able to limp to Versatile tire with a spare tire and the bent rim, bought the set, changed the rim and tire in the lot and were on our way! Versatile really saved the day. Thank you!

I went to Heavy Hauler today hoping to drive away with a trailer, and Tony and Anthony (yep -…read morethey're two different guys) made it happen. Accommodating and personable, they clearly explained everything I needed to know, got me all set up, and sent me home well-equipped and satisfied with my purchase. I feel I got a lot of trailer for my money, as the base price of mine was about half what I thought it might be (possibly just because I'm no expert on trailer prices, but I was pleased with the value either way). A positive and downright enjoyable experience all around. Thanks, guys!

Talk about customer service!! I bought a used A.R.E. cap and needed some parts to fix her up…read more Unfortunately, A.R.E. doesn't sell direct, and the quotes I got for parts and install were significant from an A.R.E. dealer. I scoured the internet and somehow found Heavy Haulers website. A bit overwhelmed with wether the part numbers would match my year and model, I called and spoke with Tony. Tony was great! Responsive. Knowledgeable. He also saved me about $25 by having A.R.E. ship direct to me vs. having the parts shipped to Heavy Haulers and me drive up. I highly recommend doing business with them!

Just purchased my equipment trailer from here, Brandon and Tom were excellent people to work with…read more Can't wait to continue future business with them!!!!!

A+ from sales, to service, to parts. These people are excellent…read moreTrailers ATVs Dirt Bikes Side by Sides and Snowmobiles

Recently bought our first boat from Bob and the team at Smith Boys in Lake George, and couldn't…read morehave been a better experience! Professional, responsive, seamless and above-and-beyond offers of service. Couldn't recommend these folks more highly for all your boating needs!

Our boat stalled out July 3rd and we had to call a tow. This was our first trip out and my…read morehusband's 39th birthday week. After frantically calling 4 or 5 shops I called this one. While everyone else hung up on me because it was a holiday these guys took us right In! They were so friendly and extremely fast. They even came in under the price we were quoted! When my husband and I buy our next boat it will be from these guys!

Just a quick thank you to Ashley and Craig. I stopped there on 2/18/23 for help with a trailer…read morehitch on my car. Ashley and Craig were both helpful, courteous, friendly, and went well beyond normal standards to help me!! The shop is clean, and the whole staff was professional Thank you, I'll be back again when I'm in the market for the services

If you are looking for a Jayco Travel trailer this is the place to go. The prices are fair and the…read moreservice is unbeatable. Great trailer sales to do business with.

My brother-in-law ordered a cap for his truck OVER 3 months ago. Still no cap, and the company…read morerefuses to refund his money!! Just excuse after excuse.

Waited a few months to see if this would not bother me, but was wrong. This was my second visit to…read moreKCT. Arrived in January '23 and spoke with a fella named, Josh. Wanted a trailer hitch for my 2019 Ram. Asked for a "all-in" quote, and was told $530. I asked if that included tax, and was told "no". I said that seemed high already, and he said he would include the tax in the $530. Josh said the part would be in, in a few days. After not hearing for 2 plus weeks, I called, and was told there was a problem with the part, but they'd have it now in two days. Due to scheduling problems on my part, I called twice more, and had to remind Josh that the $530 included tax, which he did not recall. When I went in, and gave to truck to Josh for the installation, I failed to mention the tax. After the work was done, I was handed the bill. You guessed it, the tax was added on to the $530. I reminded Josh of the $530 (all-in) quote, and he pretended that it was the first time he heard of it. I was angry, and should have told him to remove the hitch, but did not. The $594 invoice still seemed high, and was told that there was a 4% credit card fee attached, which New York merchants are scrambling over to attach this fee to their customers. On the way out, I asked for the labor mark-up that Kingston Caps & Trailers charge over the parts cost, and Josh told me usually $100 for each an hour. My work took about 40 minutes. I looked at the price of the Curt trailer hitch that I just bought, and the part was $235. At $100 for labor, the cost should have been $335 plus tax. I was charged $259 over the part and labor cost that I should have been charged, or a 77% overcharge. Nice. With the disrespect and contempt some merchants treat their clientele, I have to wonder about the intelligence of the merchants. I was clearly duped by KCT here, and it is my fault for not being super careful with these guys. In the long run, however, I wonder how much damage they are actually doing to their business, with practices such as these.

These guys ( although we didn't have the pleasure of meeting both partners) were amazing! They…read morebuilt our trailer from scratch and it's perfect. Ryan was very professional, kind and understanding. He is very knowledgeable. We were kept in the loop during the whole process and when we went to pick it up we were very impressed. I highly recommend this company.

From the owner: It can be a daunting task to start a business on your own. It's a big leap, but we believe in…read morefollowing your heart. We can relate. Our journey from starting our business has been quite the ride, but it's been worth it. That's why we'll collaborate with you on your vision for a food truck or trailer that meets all your needs and wants. Because we want you to be successful and as a fellow small-business owner, we're here to help.

I would like to thank the guys that take care if the boats...wheneveri needed anything...repairs,…read moreadvice, or just plain jawboning, they were there. I would be remiss, if I did not mention the two gals at the front office...both, more than helpful...they we're pleasant each time I required their assistance ! Let's talk food and ones favorite libation for a moment...next door to the front office us a fine restaurant called Yanni's ll...whoa...dock your boat at the marina, as it gives you a reason to stop by and have a great meal while sitting outside (or inside) with a view of all coming and goings of those of us that have our boats docked at the marina...plus a wonderful view of the Great Hudson River! Now, I ask you- is there any reason that you should not park yourself and your boat at Coeymans Landing Marina? Check out their website...great pictures of the restaurant and dockage. I'll see you all in April...the start of fishing for the Stripers! I planning on landing one in the 30-40 lb. Area...see you all then. Oh- one last shout out to two guys...thanks Chris and Eric who put their heads together and found room for my boat inside as I didn't get my boat out until the very last day...thanks Eric! Bill Dougherty

We bought a Mainship 37 in Massachusetts, motored it across Long Island Sound and up the Hudson…read moreRiver over two weeks in May, 2015. We chose Coeymans Landing Marina to haul, dismantle, and load the boat for shipping to South Dakota at the end of the trip. We chose Coeymans only because a lot of other online reviews were good and they used to be a big Mainship dealer in the 1990's. We pulled up on a windy Saturday morning. Five people helped us in -- a combination of marina employees and just friendly slipholders. Owners Hedy and Carl were very, very friendly and helpful. We went over the dismantling with Eric the service yard foreman for about half an hour, and then left to fly back to SD -- and they took it from there. Eric was fantastic. Without my even asking, he texted us photos of the work literally every few hours. The props had gotten damaged on the trip and Eric took care of getting them shipped out, reconditioned and rebalanced by a service in Newburgh, and then delivered back to Coeymans just in time to get loaded on the 18-wheeler. They did a fantastic job on prepping the boat for shipping, replaced the aft air conditioning unit because the old one was shot, and loaded that boat so well that everything arrived in South Dakota in good shape after a 1,500 mile road trip -- and all for a very reasonable price. We couldn't be happier with Coeymans, we got lucky.