You could feel the unwelcoming atmosphere as you walk in the place completely empty it was dirty…read moreand the smell was no better and looking as if it's time to close down. Terrible service and very rude individuals I wouldn't go here if it was the last place on earth You better of going to super Pawn save your time keep that foot on the gas and drive away completely avoid this terrible business.

They claim "we take everything" (later clarified by the clerk that they decide if it has value)…read more They in fact do not. I brought in a watch, silver coins, and 45 sequential silver certificates in outstanding condition. The clerk was willing to work with the watch and coins, but not the silver certificates. He stated they do not hold any value. Funny, considering the notes are still valid US currency. At FACE VALUE they were worth...$45. I recently left a shop manager position for a national pawn chain in order to relocate to the Valley (company wouldn't provide me a transfer). The service provided at this particular outlet was average at best. Had he been my employee, his tenure would've been short lived. I will not return.

Extremely friendly staff always willing to help. Me and my husband have purchased many things here…read moreand always at a bargain.

The staff is nice, obviously, they want the sale. Lots of items to pick from and they do offer some…read morewarranties on their items. Prices vary best are when the item has been sitting a while and they discount it. Regular prices are still higher especially on jewelry and cameras. Tvs, game consols, electronics you can buy new for cheaper at the regular store. Hit or miss.

This is review is for the 740 E. Main St, Mesa Az, 85201. I went into the store requesting to sell…read moremerchandise, this is when I was greeted professionally, politely, and respectfully by the Assistant Manager, Palu. Paul was not only pleasant to work with but attentive and courteous along with two other employees being friendly and helpful. I just want to take the time to share my overall experience with this location and the employees, Paul, Ray, and Jamie who I thank very much for your time, patience and insight in assisting me and my needs. You are very much appreciated thank you again, Paul. You're a great person and representation of customer service. Sincerely, Chiquita Bates

I brought in a ninety five percent pure silver native watch with turquoise in it.She didn't test…read moreit.She told me it was nickel because it was heavy

Love this place! They always help when I'm in need!! And they make service so Convenient, I have MS…read moreAnd I can do all my payments over the phone, thanks for everything you do!!

gave offer filler out all then took away. didn't explain and black gentlemen rude and noss wouldn't…read morecome out

Did you know each Pawn Shop can charge a different Interest Rate ?. I called at least 5 Mesa Pawn…read moreShops and found out Liberty Pawn has the LOWEST INTEREST RATE ! The Customer service is Great. The Jewelry Prices are also the best in Town. Compare before you Buy !.

From when you walk in the staff greets you and asks if you need help locating something or just…read morebrowsing so they know whether to come out from their area to the counters where their products are or just let you be. I happen to be shopping for a mirrorless camera and they didn't have any but they had some other cameras, some nice jewelry pieces and lots of guns. I'm also in the market for a revolver but they didn't have it either. Hit and miss on inventory because you never know what someone is going to pawn. Decent prices, clean location, plenty of parking.

Victor the assistant manager is completely unconcerned that his staff was unhelpful rude and…read moreuncooperative today over the phone. When I told him I was going to start using other pawn shops he responded. Good That's fine.

The staff members at this location treated me very poorly. I felt profiled as soon as I walked…read morethrough the door. I had sold a gold ring to this location a few weeks ago for a decent price. They are slick with their tongue, they said 150$ for the ring and first and i ask for more and the guy behind the counter said "maybe my manager could get you 160, then when i said ill shop around and came back i said ill do it for 150, they changed their story and 115, I was pretty quick to be disappointed but said to myself 115 and 150 do sound alike. But i brought up how he mentioned the 160 dollar possibility and the same guy the same day said idk what you're talking about. Today they really did me wrong by immediately requesting ID and then filing down my ring just to back out. I went down the road and sold the rings for more and was treated much better. Do not recommend this place

I had a very good experience selling my Aunt's old jewelry. This company is very professional to…read morework with and they were also very personable . Highly recommend!

The gentlemen at this business were very patient and knowledgeable. The service was impeccable and…read moreI left with quite a bit more $ than I expected. Thank you.

The service was great. We were paid fair and quickly…read more We felt that we got the best price. Highly recommend.

I had an exceptional experience with Erik at Southwest Jewelry Buyers! Not only did he offer me top…read moredollar for my necklace, but his professionalism, honesty, and outstanding customer service truly set him apart. He went above and beyond to make the entire experience seamless and enjoyable. It's rare to find someone who genuinely values their customers the way Erik does. Highly recommend! A well-deserved five stars! Erik is the MAN !!!!

I've had waaaay too much experience with pawning, I don't think there's a pawn or antique shop in…read morethe valley that I haven't sold or pawned with. Oro Mesa is my GO TO, I can't believe that I wasted so much time and money at other places. Ray, the manager, and GMO, a professional in the industry, are THE best! I have NEVER seen customer service anywhere else that's this respectful, honest, and reliable. Even though they're part of the Oro brand they're NOTHING like the other locations. They have different rules, they actually care about the person walking through their door instead of the items?!?! Their priority is honesty between them and the customers, they're more likely to pay out more each time you come. I needed money in a last minute situation and all I had on me was my $1000 2 in 1 laptop and charger. My problem was the trackpad wasn't working but it was touchscreen so I figured it was still pawnable.... I spent ALL day going city to city and shop to shop. Most stores wouldn't even look at it if it wasn't already at %100, nor let me charge it there. Cause the trackpad issue and the serial number being scratched off (even though I had used a label maker to print out the serial #) I almost went home empty handed. I called this location and even over the phone he answered EVERY question, especially ones that other shops would avoid or lie about. I went in and they tried EVERY option and possibility till they found a solution. I don't know a single pawn shop or even business/ company that would have done anything GMO and Ray did!! Love you guys and I owe u the world. See u soon! -Cam

I absolutely looooove this location Mariah is super trustworthy and understanding . Will be…read morerecommending my friends and family to her

Excellent all around pawn shop, yes Lenny is quite the pawnbroker - his honesty and equality is…read morerivaled by few. It's been 15 years and the Team here is as they have always been ! Nice selection of guns, tools, collectibles and other "barnyard finds" excellent prices and fair loans - lowest interest in town !!!!!!! Thanks GoldPawn brokers - hold strong light rail almost growing cob webs and maybe finished be 2025

Great service which is fast and efficient. I've had many…read moreguns transferred here from out of state purchases and Lenny and Thomas always make the ffl experience great.