1. B & B Laundromat

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Portland, OR

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B & B Laundromat

3.3 (4 reviews)
ModerateLaundromat

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8 years ago

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Spin Laundry Lounge

Spin Laundry Lounge

(88 reviews)

$$

Sullivan's Gulch, Northeast Portland

The interior is clean and the machines are well maintained. The staff are incredibly kind and…read morecourteous. Morgan explained the run down of the lounge effortlessly.

I would like to share a very disappointing experience I had at this laundromat…read more On the day I visited, I brought my two small dogs with me. I placed them in a shopping cart provided by the business, and I made sure to put a blanket and a cushion so they were comfortable and clean. At that moment, the manager saw my dogs, said they were very cute, and even offered them something to eat, so I assumed everything was fine. However, later an employee approached me and told me I had to remove my dogs from the cart, saying that customers place clean laundry there. I tried to explain that the manager had already seen them and did not say anything, but the employee responded in a very aggressive tone, saying that she did not care what the manager had said because she worked there and wanted the dogs removed immediately. What hurt me the most was not only what she said, but the way she said it. She raised her voice in a very harsh and aggressive manner, and several customers around us were able to hear the entire situation. I felt embarrassed and disrespected in front of everyone. I have been coming to this laundromat for almost a year and spend more than $40 each visit. It is very disappointing because I usually like the service and the environment, but this specific employee's behavior made me feel unwelcome and very uncomfortable. Because of this experience, I am considering not returning, even though I have been a loyal customer.

B & B Laundromat - laundromat - Updated November 2026

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