I would like to share a very disappointing experience I had at this laundromat. On the day I visited, I brought my two small dogs with me. I placed them in a shopping cart provided by the business, and I made sure to put a blanket and a cushion so they were comfortable and clean. [[HIGHLIGHT]]At that moment, the manager saw my dogs, said they were very cute, and even offered them something to eat, so I assumed everything was fine.[[ENDHIGHLIGHT]] However, later an employee approached me and told me I had to remove my dogs from the cart, saying that customers place clean laundry there. [[HIGHLIGHT]]I tried to explain that the manager had already seen them and did not say anything, but the employee responded in a very aggressive tone, saying that she did not care what the manager had said because she worked there and wanted the dogs removed immediately.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]What hurt me the most was not only what she said, but the way she said it. She raised her voice in a very harsh and aggressive manner, and several customers around us were able to hear the entire situation. I felt embarrassed and disrespected in front of everyone.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have been coming to this laundromat for almost a year and spend more than $40 each visit. It is very disappointing because I usually like the service and the environment, but this specific employee's behavior made me feel unwelcome and very uncomfortable.[[ENDHIGHLIGHT]] Because of this experience, I am considering not returning, even though I have been a loyal customer. read more

Take a little pride in your business and clean the place up. Your driveway is disgusting and appears that you've got homeless people living in a corner of the parking lot up against your building. I get it, you can't control whether the homeless camp out on your property when you're not there, but you CAN clean up the mess. I came in to wash my sleeping bag and the large washer that I was putting my sleeping bag into smelled like mildew. I immediately pulled it out and tried to use another one but it smelled almost as bad. I was surprised after paying $8.25 for a large machine (which indicated up to 30 lb, which my sleeping bag weighed much less than that), that it came out dry in spots ~ clearly not 100%. [[HIGHLIGHT]]One of your employees said he would let me rewash at no charge, however, it was late and I have other things that I need to tend to so I opted not to do that and waste another 30 minutes.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He indicated that he could not refund my money but that I could call the owner. He gave me a business card[[ENDHIGHLIGHT]]. If you can physically see that something is still DRY as a bone in areas of the garment or blankets/sleeping bag do the right thing and allow your staff to refund my money on my credit card. I'm not trying to scam the system, you can see when a customer shows you the dry spots. We shouldn't have to jump through hoops and wait to speak with the owner to get refunded on our credit card for services that clearly don't work as they are intended. read more

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Nice and Spacious place, with a little more parking wish it had a small cafe like the other one read more

The coolest laundromat! Love their board game station and arcade games. Music is always pleasant. Love that they offer free detergent if needed. [[HIGHLIGHT]]The staff is helpful and pleasant.[[ENDHIGHLIGHT]] read more

Super affordable, comparable to what i have to pay to wash my clothes at my apartment, but much cleaner!

Bathroom code is 9000 This bathroom is absolutely ran though. I came into this lavatory with the first impression of a completely serviceable almost business like environment to do my business. As the story unfolds I find out too late that the bathroom is severely lacking in TP... I look up and see a sticker about a Plan C clinic. This resonated with me at such a vulnerable moment. The only perk to this bathroom is that it supplied a plunger for when it most certainly will clog on you. Ironic how in a building dedicated to cleaning I left feeling so dirty. read more

Spin Laundry Lounge - Laundromat Near Me - Portland, Oregon

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I've tried to give this place a bunch of chances but I just can't do it anymore. Every single time I wash my clothes in these machines, I wind up with grease stains on my clothes. Stains that were 100 percent not there before. There must be a local business washing their oily rags or towels in these machines regularly because it's every time. [[HIGHLIGHT]]One time, when I went to the counter and showed the staff, they offered a me stain remover spray and then charged me for it.[[ENDHIGHLIGHT]] They do a good job of keeping this place clean and the music is always good but these machines are killing my clothes even when we do the sanitizing rinse twice before hand. read more

Would be absolutely perfect if the music wasn't so loud!!! I understand wanting to play music in a business, but I'm not trying to listen to crazy EDM music for an hour while my clothes get clean. [[HIGHLIGHT]]I only come here when I have earplugs with me.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Very friendly staff and VERY fair prices.[[ENDHIGHLIGHT]] If you forget your detergent/dryer sheets they have a reasonable deal where they'll sell it to you by the load (I love that!). Clean facility...lots of machines of all sizes...pleasantly surprised!! read more

Very clean and safe. Target is in the same plaza so very convenient if you forget something . Machines all work great and its inexpensive. Will use them again. read more

Awsome place good staff and they are helpful and your laundry will be cleaned and dried well. A little speedy but it's much more speedy than other laundry and it's kept clean. Will keep returning. read more

Spacious open air laundry! This place is always very clean and the machines are easy to operate. You can drop off clothes or use the machines and have seat in the seating area. It's in a great location with shops nearby to browse or eat while you wait. It is a bit on the pricier side but worth it if you're tired of going to places with busted dirty machines, scary areas or dealing with whatever gross things people may have left behind. read more

I actually wrote them an email last month and asked about taking my Ruggable 8*10 living room rug there. I got a response back from them within 48 hours, closer to 24, and they answered all of my questions. Even made me feel better because he said that they do Ruggables all the time. Told me how to bring it in and do it myself and also told me about drop off wash & dry service. Finally got around to taking the rug in today and the person manning the desk was fantastic. I told them it had some stains on it and have never washed it. They took fantastic care of it. It looks pretty close to the way it looked when we bought it. We will definitely be taking more things there that aren't easy to wash in our smaller machine. read more

Super cute and clean. I sat and did homework while my comforter washed and dried. Music playing was calming and the machines seemed well maintained. Got a free dry for checking in so to wash my down comforter was only $11. Can't beat that. Wi-Fi is fast, it's right off a bus line as well. read more

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Laundry It's not that fun to do, I had to get some stuff washed. washing my stuff there early in the morning so I can be done with it. I do like the facility to keep coming back, I like the option of paying with card or coins and it's in a good location. Laundry sure is expensive to wash these days, but the machines are fast and convenient. read more

I went here when I was on vacation and I gotta say it's a well-run business. The staff was very informative and guided me through the process. I loved that I could pay using my card and didn't need to have quarters ready to go. Clean, safe, and one of the best laundromats in town. Will go there again next time I'm in the area! read more

The facility was conveniently located, quiet and very clean inside & out. Dryer dried my loads in less than 20 mins! I was honestly thinkin of my laundromat days with a bunch or kids and riff raft outside. None of that here. read more

Hardly ever do I go to a laundry mat, but when you're on the road for weeks at a time it's inevitable. It was a pleasure to find this place, the staff was busy but friendly. They even have a map of their street listing places you can grab a bite to eat at while you're waiting. read more

This used to be a fun place to wash my comforter. [[HIGHLIGHT]]After calling almost two weeks ago and sending an online inquiry about the drop off service after I got out of the hospital and was not able to sit and wash and dry the comforter, due to my condition, I still have not received a response.[[ENDHIGHLIGHT]] I will be going elsewhere for now on. If customer service and care is important to you, go elsewhere. read more

Spotlessly clean, new machines in excellent working condition, helpful staff, nice assortment of environmentally friendly products available, plenty of parking, high ceilings, well ventilated and plenty of clean carts. Option to pay with credit card or quarters is nice. Highly recommended!! read more

[[HIGHLIGHT]]Absolutely love this place![[ENDHIGHLIGHT]] Always clean and I can usually get a washer that matches the load I'm trying to wash. They provide laundry detergent if you ask - for free! Parking is not great but it's not Portland if I don't have to park and walk. [[HIGHLIGHT]]Still my go-to spot every week![[ENDHIGHLIGHT]] read more

Spotless machines, wash/dry area and bathrooms. Super friendly and helpful staff. All in all a 5 star experience ..... so why only 4? Well, there was a medical waste container in the bathroom full of used syringes. I guess drug addicts also need to do their laundry, and it's better to have a safe place for used needles than not. It's also not Spin's fault they've had to accomodate this necessity. That said, if I have a choice to do laundry with junkies vs not, I chose not. read more

The staff were super friendly and the machines were extremely clean and efficient. I didn't think atmosphere was important at a laundromat but Spin was such a welcoming environment that I wanted to return just to hangout. It was a gamble as a first choice because we were new to Portland but we will definitely return whenever we're in town and needing to do our laundry. Wish all laundromats were like Spin! read more

I took two blankets to this place to clean self service and came home with them wreaking of softener sheets. I didn't use any so it must be the smell within their dryers. I've since tried cleaning them two different times using vinegar and baking soda, paying double what I paid initially to clean, and they still stink and I'm gonna have to throw them out. I've gone to several laundromats, and never had this type of issue. read more

I drove way out of my way to go to this laundromat because my comfort level and the ambiance at my local laundromats were lacking. I was disappointed to find out that the bar was closed, they did have some pinball machines but I ended up walking over to XO bar while my laundry was going. The machines were priced alarmingly high: like $11 for a large load, $7 or $8 for a smaller one but extra charges for cold water versus hot (wtf??) and extra rinses. I separate my clothes by fabric type to protect my delicate/athletic things so I probably spent $60-$80 getting all six loads of my laundry done for two weeks. Would not return, it's just not worth it and there are no perks without the bar in my opinion. read more

Spin came through!! In this time of COVID-19, Spin chose to keep community members and staff as safe as possible. They normally have the laundromat open with wash, dry, and fold services. In these times, they came up with a wash and dry only option (for a flat fee) since you can't go in and do your laundry. Depending upon weight, the cost is the same or not much more than it costs to do your own laundry (plus you don't actually have to do it, yay!). I'm so greatful for this because the stress of constantly working from home, with the kiddos, is a lot. I'm also grateful that there isn't a high cost associated with this. Spin provides great laundry soap (seems like it works better than tide) and turn around has been 2 hours at the earliest and slightly less than four hours at the most. Thank you Spin for helping us all and being the real MVP! I also see at least one of the owners there pretty regularly. He's great at recognizing customers. Last thing, last time I went, I saw a 10% off discount for customers bringing their laundry in Spin bags...those bags are the best and reasonably priced, too! One more last thing, there was a not so nice African American lady there last time I went. My laundry didn't weight anymore than normal (I could see the weight) and out of all the times I've gone since this new way started, she charged me the most and wasn't nice when I was asking questions. Her attitude could use an adjustment. We're all just trying to make it. read more

I have been using the wash and pack service at the Broadway location since 2020 and the cleanliness of the loads has become more and more questionable. I emailed the company with the following concerns and never heard back. Some loads came back damp or filmy with soap at times, once or twice it was clear that too much was stuffed into a load and not everything was washed properly but I continued to use the service until - My last load was not only mismanaged, as I received a text that it was finished and when I arrived I was turned away because one of my bags had not been washed, but more disturbingly, I found other customer's objects in my "clean" laundry. 1) I found a wad of paper that looks to be from a hand written notebook that is not mine in with my linens?? It was crumbling and left gross bits on my sheets. 2) Separately there was a marble in my clothing load. Jokes of finding my lost marbles aside - it's not mine. Sanitary cleaning still very much necessary with COVID so how were these machines not checked and sanitized between customers? My items could have been ruined/grosser depending on what was left behind in the machines. Is this level of care/carelessness the expectation for the $80+ cost of service? I don't think so. read more

I had a lot of hiking clothes and didn't want them to rot in my bag so found myself at this laundromat. The staff were really helpful and provided free soap! The facility was super clean and safe and the clothes came out clean! read more

I've been coming to spin since I moved to the area. It has always been a good experience. Today, when I was there between 6pm and 7pm the place was a complete mess. Both employees although friendly were sitting down in the drop off area. I'd like to feel comfortable doing my laundry here again. But not sure they are keeping up with the cleanliness. I'll update on my next visit, if I come back. read more

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I was very disappointed by how an employee treated me at this location. Spin is my go to place whenever I'm having problems with our washer or dryer and tonight I ran into a problem while washing my bedding. I walked up to the entrance at 10:54 only to get insulted and yelled at by a thin blonde employee stating that she didn't care about my problem. Now I'm here sitting at the location off Fremont and greatly appreciate the employee not calling me crazy for trying to do my laundry at 11pm even though it's what the door clearly says. **For those who are unaware, they advertise that last load is at 11pm and doors close at midnight** read more

Spin Laundry Lounge - Locked out before 11pm - Laundromat Near Me - Portland, Oregon

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Hands down the best laundromat we've ever been to. Staff were amazing and fabulously diverse. Great coffee shop and brewery near by! Super new and efficient machines and well priced. If we lived in Portland I'd come here every week and not do laundry at home. read more

One of the best things about moving to NE Portland is Spin Laundry! I guess I'm a laundry snob...I prefer to go support the #ecofriendly @spinlaundry Offers free special #sanitizing wash before you put your clothes in the machines. Love their #yogamats cycle and the free #organicsoap service. Wish they were all over the states. Their customer service is SUPER amazing and I am now spoiled. Owner #MorganGary -"After completing an MBA in Sustainable Business, she set out to give the laundromat a 21st century update: energy-efficient machines in the world + eco friendly laundry products in a retro-mod cafe/lounge.". read more

Spin Laundry Lounge - Laundromat Near Me - Portland, Oregon

Haven't been to a laundromat in decades and was forced to launder while on an extended west coast tour. I had no idea that a laundromat could be this clean and pleasant. Staff was attentive to our questions and we couldn't be happier. read more

Spin has been our go to stop during Covid-19, and will continue after the craziness. We have used the self service at another one of their locations before for large blankets, comforters and sleeping bags. With the recent pandemic we have found their online check-in and payment very convenient along with their no contact drive up and drop off and pick up. This location is much easier to handle with cars then the other for sure. The price is 1/4 to 1/3 of the cost using a dry cleaner to wash a comforter so driving downtown is worth it read more

This place is great. Came here to do a number of loads & wash a rug all at the same time instead of at home. It's tidy & the staff are nice and helpful. read more

I haven't gone to the laundromat in about 15 years but was staying at an Airbnb and spilled matcha on the comforter and duvet. Portland was in the midst of a heatwave so some of their locations were closed but when we found one that was open I was shocked. This isn't your dirty, dingy, gross laundromat. This is bright and clean and the service was 5 stars. I felt like I was on another planet. It's pricey but not sure what others cost. So glad places like this exist. Smart business model. It's part of a very vibrant community. read more

25 min HOT $5.75 (5 min pre-wash)(6 min wash)(9 min cold water rinse and drain)(5 min extract) I started 2 machines at the same time side-by-side the one 2 mins ahead finished first. I remember the old days when hot steam could be seen if you raise the lid where detergent goes. I felt it was warm. The employees said the machine was designed to run hot between 110-120 degrees. I pulled my clothes (towels as well as sheets no more than 36 lbs) dried at 36 minutes (HOT setting). The clothing were mildly hot to the touch. .25 for 6 min. If you wanted to report a washer or dryer for problems there are no designated numbering to identify one from the other. I live in an apartment complex nearby where 5 neighbors have bedbugs. The water has to be 120 to treat that. The clothing, towels did smell clean and extraction works. read more

so apparently they lost someone's clothes and wash different customers close together with there "wash & pack" service. I found this out when I received a text message email and phone call asking if I had any that other persons missing items. when I responded no. I was accused of lying. Not one of these correspondence included an apology or offered a refund for the inconvenience. just an accusation of theft and refusal to take responsibility. read more

Nice atmosphere. Prices are a bit expensive. Bring your own detergent if you want to clean your clothes the best.

Thank you for doing my laundry! This easy, budget friendly laundry service is awesome and really fast. I have done my own wash here too however today I splurged and did a few dollars more to have them take care of things and I'm so glad I did. This same day service is an excellent value and will now be part of my super easy chore routine. The owner and staff is super. Don't sleep on the rad soap or laundry bags they have available read more