lousy people to deal with not open sat or sunday , they will tell you they are open sat,...they are…read morenot, they sell junk appliances and have people who know nothing. they have recording that says all calls returned,...they do not return phone calls.

I contacted Best Stop Exchange for assistance fixing a GE glass top electric range that I purchased…read moreoff of Facebook Marketplace (which I don't recommend doing considering my experience there). The women I spoke with (I believe it was Melissa, apologies if I missed your name!) on the phone was very polite and helpful, answering my questions over the phone and scheduling a diagnostic call in person. She was able to quickly find the issue, and repaired the problem the following day. Best Stop Exchange offered a much better diagnostic fee than other shops I contacted, and their repair price was also very fair. I would recommend and use them again for appliance repair needs.

HORRIBLE, HORRIBLE, HORRIBLE PRODUCTS THEY SELL AND THERE…read moreSERVICE IS THE ABSOLUTE WORST!! They installed a Dishwasher in one of my units and actually came out at least 2 times because it wasn't working properly. They tried to charge me both times for the LEMON they sold me. I also had them come to another property of mine to fix the stove, which they said they ordered a part and they never came back to fix it. The service guy actually asked my Tenants to pay for the repair while he was there and told her they wouldn't fix it otherwise. She gave in + paid the tech $50.That was embarrassing. I told them never to ask my tenants for money and they did anyways. Again, I could go on, but to Repeat, HORRIBLE Appliances they use and the Service is even worse! Use Someone Else!

this is the best appliance company in the hampton roads. they are so polite and welcoming into…read moretheir store. Their prices are amazing they take trade ins if it is in good working condition, even if your machine is broken, they will still knock a couple dollars off the new purchase. I am a loyal customer to mine and everyone I send their way gives me good feedback.

I highly recommend Sibley Appliance for all your home appliance needs. Over many years, Mr. Sibley…read morecontinues to provide prompt, quality service and is very knowledgeable on all appliance products. He also backs up his installations, providing follow-on services with timely service calls.

David Sibley, owner, showed up on time, was clean, knowledgeable and friendly. He nailed the…read moreproblem with my refrigerator immediately and repaired it at a reasonable price. It doesn't get any better than that.

They do what they say they their going to do. That don't try to hide from you and they give good…read moreservice and they communicate extremely well. There my go to! Peter Jackson

I have a GE PROFILE front loader washer that stopped working a few months back... I had Appliance…read moreService Solutions come out to my home and Jeremy S was very knowledgeable and helpful with fixing my appliance after a few other companies came out and couldn't help... he was very informative and thorough with my washer... replaced my main control board and made sure it worked before he left my home... now it works wonderfully... I highly recommend Appliance Service Solutions to ANYONE with an appliance issue... I'm very impressed and grateful for Jeremy being thorough with my appliance....

Nice but pricey! We got the speed queen commercial laundry machines that were commercial grade…read morequality. James was awesome with his sales and service expertise. This appliance store isn't like those big box stores where personal customer service is "dryer" than plain toast! Here you get primo customer care and support! So, the prices are worth the extra "change"! Next time we need to upgrade our kitchen or laundry appliances, this is the place to go!

This is the place to come for great prices. One-on-one care and personalized attention, and trusted…read moreadvice. I have purchased so many appliances from this place, to include some for my daughters. This is better than one of those big box stores (Low-s or Hom- D-pot). You might get appliances installed the next day, but you really can't trust the installation. The Appliance Place has certified employees who know how to install washers, dryers, refrigerators, stoves, and ovens. I have bought all of these, to include a garage fridge which works well in cold weather in the winter and in hot weather in the summer. I won't go anywhere else!

I bought a stackable washer/dryer from Lakeside about 6 years ago. I was assured that Lakeside…read morewould provide maintaince (not free). The washer was making loud sounds so I called and tried to make an appointment. I was told they do not service stackables. Sold me on stackable then left me hanging. Previously I purchased a refridgerater, stove, washer and dryer from Lakeside-I will never buy from them again.

If you buy from here hope your appliance doesn't break. Bought an Asko dishwasher in December and…read moreit stopped working on February 16th. Believe the other bad reviews about their customer service, now under new management Jason Medico, sales Casey Franz. We went over a month of downtime and zero proactive communication from the store. It shouldn't the customer's job to chase down management for updates on a defective product. On March 2nd RVA Repairs, Lakeside's Asko service third party came for ten minutes and said they didn't know the problem and said would order a new main board, UI board, and latch but wasn't 100% sure that would fix it which would also be another two week turn around time to order/ship the parts and fix. Ended up having Asko send a replacement on March 9th with Lakeside Appliance's contractor who they've worked with for "over 30 years" to install it the next week. No service window was provided for when the plumber contractor would come to install new dishwasher. Had to call Appliances on Lakeside to contact them to let me know when the installation time window was. Kevin, the contractor, scratches the front of the dishwasher right off of the van and scratches the doorhandle while installing it. Avoid this store if you value follow-through and reliability.

Small family owned business, with reasonable prices on appliances and in good conditions for low…read moreincome customers. I can not afford new so this location is perfect for me.

Liars and thieves they sell people's money and whenever you give them your appliance to fix they…read morefix it and sell it and then call you a liar and tell you that you didn't bring one to their store. They super rude attitude and disgusting people the most disgusting people you'll ever meet in your life. I do not ever recommend this shop in one. It stinks like hell and there's kids all over the place. honestly, if I could get zero star, I honestly would.

Reserved and paid for a 15ft u-haul truck pick up time 1:30pm, its now 2:21pm and i cant get the…read morekeys. Store says open and to ring the doorbell for service, i have rung it dozens of times, called dozens of times, and still no answer. Never using this stores services ever again. Should have known when i saw windows broken and covered with tin foil on the side of the building.

will be taking them to court and if you are dealing with the bs I advise you to go to.... deception…read moreat its finest. my floors are damaged because of this company. so not only do I have to buy working washer dryer and fridge I have to replace my floor. I wouldn't recommend this place to my worst enemy. I would give NO stars but you have to atleast give them one. if I could give a neg star I would.