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    Top Notch Appliances

    1.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    7 months ago

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    The Home Depot

    The Home Depot

    2.4
    (32 reviews)
    $$

    We purchased a entry door, storm door had them both installed by their contractors and found dings…read morein both. When customer service was contacted we were told they could give a $100 discount on a on a $1700 order . We were not satisfied with that offer and ask to speak with a manager another supervisor called back ans abruptly said thats all they could do take it or leave it. Sooo after years of being a loyal customer we're going to leave it and cancel our ALL dealings with a store that doesn't have the customers concern as a priority. Mind you its only been 2 weeks and the order is under a warranty. Shame on Homedepot to treat a valued customer in this manner.

    On the 13th of July I ordered carpet , padding and installation from the Hampton store. I was…read morenotified by Romanoff Renovations the next morning that they would be the installers. I looked up the reviews on Yelp. They received horrible reviews. I visited Home Depot exactly 25 hours after the initial order and tried to cancel citing bad reviews and the padding I had chosen was not correct. I wanted to buy the carpet only. I was told I could not purchase the carpet, the store has to have installation with the carpet to purchase. I have my own installer, but that did not matter. The gentleman, Tony, said the carpet was in route, after only 25 hours and I would have to pay a restocking fee. I disputed this and asked to speak with a manager. I was told the manager was on vacation, but the assistant manager was available. Tony disappeared for 10 minutes to speak with someone. He came back and within 5 minutes disappeared again. When he returned I was told the manager had worked on the issue but I still had to pay the restocking fee. Tony escourted me to customer service where I was given the original fee minus 230.00. I will never visit Home Depot again and will tell all my friends of the incident. This leaves a bad taste in my mouth. I feel as if Home Depot is only after money to the detriment of the customer. Debra

    Top Notch Appliances - homeappliancerepair - Updated August 2026

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