After a no show twice the service guy finally showed up. He evaluated my range and said he would…read morelet my warranty company know what parts were needed to proceed. However, he did NOT follow through. He would not return my calls or text and did the same with the warranty company. If you can't follow through you're in the wrong business!

Quick response to a noisy washing machine with the service fee apply to the work to be done. After…read morea few minutes of listening to the machine run he reached the problem being the drain pump. Agreed to replace pump but after replacement he did not run a complete cycle to verify the issue was resolved. After he left I ran a complete cycle with the same noise as before the pump replacement. Reached out to inform him the pump was not the apparent issue expecting to receive a response but none has been received to date. Would not use service again. Problem of noise still exists.

My property manager hired Scott w/flagship to assess the heat and humidity not making it outside…read more First visit, Scott tells me it was partially blocked and he has it reconnected and should be good to go. Well.... I wasn't, the exhaust was still dumping inside instead of outside. Talked to the property management company they said the Tech(Scott) said that it was vent was installed incorrectly. 2nd visit Scott decided to replace the exhaust ducting with hard flex line which when he pushed it back into place pinched and cracked and caused again the same issue. After telling me I'm good to go I do laundry and discover again the issue has not been corrected. After a call to the property management company he again says the vents were installed incorrectly. So from 2 visit we've learned.... the vents are installed incorrectly(which is false, they were installed to code when the condos were built) and that apparently because of that he can't seem to make the exhaust go to the outside. I would not recommend hiring this company!!!

It is hard to find anyone in Tidewater willing to work on LG appliances! My LG refrigerator freezer…read morefan broke (according to their FF code). LG backordered the part. Thankfully I found one in the country online and ordered it, since no local suppliers had it either. Scottie came out and replaced the whole thing in 30 minutes (he is good). Then I asked him to remove my craft icemaker, because it was taking up 1/3 of the freezer drawer. Another appliance repair man told me that if he did, the whole refrigerator would cease to work. But Scottie was willing to try! It has been 2 weeks and my refrigerator works perfectly, with no craft icemaker! And his price was very reasonable!

This is our 2nd time having Marcus out to help us and he is always amazing! Scheduling was easy and…read morethe scheduler was very accommodating! I HIGHLY recommend using them!!!! ​

Easy, straightforward communication. Price a little higher than other companies I talked to but…read moreoverall good experience

I recieved a response to my initial request. Provided information regarding services needed. My…read moreresponse shows as read with no response from the company..

I called many companies this morning (Friday) to ask about a fridge repair on my 7-year-old LG…read morefridge. Fair Repair was the only one to answer my call. Maksim initially scheduled with me for Monday but ended up calling later in the afternoon to say he could squeeze me in today. So wonderful to not be without my fridge all weekend! He diagnosed the problem immediately, remedied it quickly, and charged us fairly. He could have sold us a new compressor and we wouldn't have known the difference, but instead he simply cleaned it for a fraction of the cost. Maksim's honesty and professionalism has earned our business, and we will definitely be recommending him to friends!

I highly recommend foster appliance service. David is extremely professional and provided amazing…read moreservice. Also, the pricing is reasonable.

Foster's Appliance Service gets my highest recommendation! David is knowledgeable, reliable, and…read morehis rates are very reasonable. He takes the time to fully explain the problem and proposed solution. He came out the day I called and got my dishwasher back into service in minimal time.

The repair service technician was very rude when asking questions about the repairs done. That was…read moreafter he took a personal call in my house instead of saying I apologize for the call. No he got rude. Then almost an hour after they were supposed to show up no phone call from the company or technician. When calling the supervisor was not very supportive when asking for a different technician. Also after mutable times of service the same issue with the appliance happened within less than a year. Definitely would not recommend them to anyone.if you never serviced my house then how did you know what was supposed to be fixed Brian and yes this is a response to your response. Now everyone will see what kind of service you provide by your response to this. Maybe you need better employees then you would not get reviews like this and the others on this site.

Brian and Leslie, thank you very much for the work completed on our oven. It is an older model and…read morewe were afraid it could not be repaired. You came out right away to determine the issue and when a part had to be ordered, you kept us informed. WOW! You even returned on Sunday to complete the work. My sister and I are delighted with the efficiency and the reasonable cost. Continued success!

CROOKS!! DO NOT DO BUSINESS WITH THESE PEOPLE!! We bought a house back in September 2020. The…read morelights on the oven hood and 1 of the burners were not working. As part of the sale, the oven hood lights and burner were to be fixed. The previous owners paid Appliance Wizards to come out. After 4 trips, they were able to get the burner working but cracked our kitchen counter. The lights still do not work (It's March 2021). Since they were already paid, they don't care at all about getting this work done, we haven't heard anything from them in over 4 months. We still don't have working hood lights and the counter (which they said they would fix) is still cracked. Our next step is the Better Business Bureau and an attorney.

I called for a repair for a washing machine . The technician came out…read more Supposedly fixed the problem. After one week washing machine had same issue called them technician (same person ) came out took part out and said he would have to take to the establishment because too difficult to fix After waiting for a week finally got it together and ran the washing machine for a week and broke down again . Called back again and the business owner refused to give any info on part when I would Be serviced or if the service guy could come and take a look at it After 2 weeks I receive a call that the service guy was coming out he finally assessed the problem he said and was going to order the part. So after A month part finally comes in the owner is rude and short did not apologize for any delays or calls back to inform about service call and stated she only had one service person doin all services ! Forget the appliance wizards cause there is only one ! He tries his best however the owner is rude unapologetic unprofessional and gives you no answers all excuses all in all it took over 2 months for a washing machine to get fixed the aggravation is not worth it! Stay away and call anyone else but the appliance Wizards !

Michael was nice enough. But, to say the problem is lid switch and the part is unavailable was a…read moreCOMPLETE LIE! He left my unit worse than it was. When he left the Vent hose was torn and he did not put the cover back on the washer. Goodfellas, I should have known that was a good name for a crooked business.

The "cooktop on" indicator light would not go off of my stove. I sent a couple of messages via…read moreYelp and this company responded immediately. He even communicated with me over the July 4th holiday. He requested model/serial number and was efficient with locating the part. He was very professional. Even though my problem corrected itself, I will certainly keep him in mind if the light comes back on. Thumbs up!