This is just what a REAL shoe store should be. Excellent…read morecustomer service. You have to call ahead during Covid to make an appointment. I bought boots there for hiking this summer (Keens) a few months ago. Yesterday I bought a pair of Burkinstocks I have horrid feet and am having an ankle replacement in September and thrilled to find people who actually know what they are talking about. PLUS, they have every great brand. I won't shop for shoes anywhere else!

Family owned - Shop local! Got a custom water buffalo belt made for $40 and I would have paid more…read more A hidden gem in Missoula.

I consigned an item here last September, but it didn't sell. When I went over to pick it up, they…read moretold me they had "given it away" (?) Because I hadn't 'renewed' my contract. They had my phone number and email, But didn't contact me. I've never been treated like this from any business. A convenient way to make 100% profit off your customers.

An excellent variety of used/ consignment sporting equipment & appeal. Don't forget to check out…read morethe basement & it's bargain closets. Mimi was very friendly & spoke to everyone as those they were friends. I scooped a few items @ great prices. Each was in good condition and fully functional. T-shirts, shorts, surf gear, camping & hiking equipment, snow sports, cycling & skateboards. Stop by & pickup something cool. Free stickers with most purchases!

I have feet that are about half a size different from each other, and which are flat. Shoe shopping…read moreis NOT easy for me. It's an ordeal, in fact, and one that I avoid for as long as possible. Runner's Edge made it a pleasure. I was greeted when I walked through the door and immediately it was like I had a personal shopper. She started by guiding me to a device that measured the shape of my feet, right down to the pressure points, and used that information as a basis for picking not only the right shoes, but the right insoles to try. She was exceedingly patient with me while we tried about 8 pairs of shoes (a far lower number than I usually have to try on), sometimes taking extra time to swap insoles and talk about what worked and what didn't. We eventually found a pair and insole match that was almost perfect for me, except my ankles would slip slightly at the heels. She had me try on a different pair of socks, and I was shocked when they entirely solved the problem. The end result was that I left the store with the most comfortable new pair of shoes I had ever purchased, following the best customer service experience I've ever had in a shoe store. I'm not going to lie; it was an expensive visit. I spent over $250 on the shoes, the insoles, and a few pairs of socks. But the products were of the highest quality, and they gave me a buy 3 get 1 free deal on the socks! It's a lot more than I've ever spent on this type of thing, but in my difficult case, it was worth it. They also have a "no questions asked" refund policy, so it's very easy for me to give Runner's Edge my highest recommendation. Check them out!

I ordered a hard to find Patagonia top on their website and one other item to get the free…read moreshipping. They immediately contacted me that the second item was no longer available and offered me the first item with free shipping. I emailed back yes and it was shipped promptly even though they were busy with expanding the store. Very happy with their service. If I were local I would check out the store.

Southgate Mall has gone through a number of changes over the last 3 years. Many stores have closed…read moreand have been replaced with different stores. Two of the larger department stores, JCPenney and Herbergers have closed, as well as Lucky's Market. The mall itself is very spacious and while there is no actual designated food court, there are tables and chairs scattered throughout. A food court would be a great addition and hopefully that will be in the future plans since they are still in the works of remodeling. The mall has a wide range of stores including Bath and Body Works, Dillard's, Hollister, Gap, Eddie Bauer, H&M, Champs, Maurice's, Claire's, Torrid, Buckle, Game Stop, American Eagle, Hallmark, Cinnabon, and many more. For the most part, the stores and the mall itself is clean and organized. You can't come here expecting to walk into a large mall equivalent to what you would find in Seattle, Los Angeles, or other large cities. Southgate Mall is a modest, single story mall that has a little bit of everything. In comparison to other malls in Montana, I would say this one is at the top of the list. Restrooms are easily accessible and can be found in three separate areas of the mall. I have always found them to be well kept and clean. At the time of my review, the mall is still undergoing changes and probably will for quite some time. One thing that has always remained the same is the cleanliness. You can always see the janitorial staff at work in different areas. I dont know about others but for me, my entire shopping experience depends on the cleanliness of the businesses I am shopping at. Southgate Mall definitely has that down and it shows. As far as parking goes.....there is plenty of parking around the entire mall. Granted, parking spots may be more limited during the busier holiday months and you may have to park further away, but I never find that to be a problem. If you aren't from Montana and are wondering if you should take the time to check out Southgate Mall, I say "Go for it!" The no sales tax should also be an incentive. :-)

I got banned for 30 days for no reason when I was only supposed to be banned for 1 I don't even…read morethink I want to come back all I did was trip and they said my friend pushed me and that we were climbing things this is stupid I sincerely hope southgate mall can learn from this sincerely Aiden Martinez

Amazing staff. Very helpful. Unlike other stores where the…read moreemployees avoid you here guys and gals seek you out.

Service sucks! I dont mind paying higher prices for good service. When your service is sub-par and…read moreyour prices are high, you can pound sand!

Jamie! Way to juggle your customer's, with a smile! Manager…read moreat lunch! Jamie sprung into action, rang me up with a smile, helped everyone in the store , answered the phone and booked an interview, all with a smile and getting it done! Way to GO! Not any one of us felt any think other than...acknowledged! Manager material, all the way! Took responsibility and never complained!

I came in excited to get discounted shoes. I had my coupon in hand ready to scan. I received the…read morecoupon through their rewards email program. The store manager was unable to add the coupon with scanner and refused to honor the coupon. Almost all the shoes are labeled as BOGO on first pair only but is only available when store is running a promotion. Total rip off in my opinion. They also don't have a public restroom which just adds to my frustration.

I love this place! The staff are helpful and fun. The carefully curated items offer a wide variety…read moreof only the best cosmetics, accessories, shoes and apparel. The items are well worth the prices.

From the owner: Beautifully curated shoes, clothing, fragrances, and accessories for everyone. We are woman-owned…read moreand family operated. We strive to bring world-class brand experiences home to Missoula.

A great boot store run by and selling boots for companies who still take pride in their work. The…read morestaff here are all veteran boot fitters who are more than happy to talk about what problems you have with your feet and what can be done to help. Griz boot is the place to go to get Whites or Hawthorn boots -- they'll measure up your feet order boots for two different size feet and sell you a pair of boots that might take a month to break in, but they will very truly last you an entire lifetime. (With a few sole replacements). And when I say two different sizes I don't mean just the number, I have two different number size boots that were also made to different widths, they don't have just a few widths, they have them all, and will help you figure out what you SHOULD have been wearing your whole life. Sure they're a bit expensive, but it's not because they're trendy, it's because they're quality. I bought a pair on recommendation from the loggers and fire fighters that i worked with, and have more than once since been told that owning a pair of whites or hawthorns is a marker of a man's character and work ethic. I used to think men don't pay attention to shoes, but apparently some do to work boots. So if those are the kinds of boots that you're looking for, this is the best place to buy them in the entire state of Montana, and that's not my opinion, it's a well known fact.

Excellent work! Three years ago I had brought them a pair of Cabelas Meindle Perfect hikers to…read morere-sole, (which other places told me could not be done) these guys said "no problem " and turned out great. Now three years later and after thousands of miles on them, they again were able to re-sole them and again, the work is excellent and the turn around time about 2 weeks. I live in Phoenix, AZ and it's worth it to send these to Missoula. A fine price, quick turn around and excellent workmanship it doesn't get any better than that.

Amazing stuff here! Loved the cat and the cashier was kind and cute :)…read more The vintage clothing upstairs is a treasure

Hands down the most unique and best priced vintage store in the state. American brands like…read morePendleton, Filson, Schott mixed in with Wrangler cutoffs and fun Americana jewelry and bags. Modern picks, nothing gross or smelly, always always trust their taste. A must stop.

During a family road trip, we decided to check out T.J. Maxx because you're bound to find a little…read moregem to take home--and I am proud to say that we did! As for the actual store and customer service, that was a different experience. The store layout was standard, and the overall appearance of the store was neutral. The pricing was medium high (per the usual). The employees, however, were a bit rude in their demeanor and overall presence. I was not a fan of the unkind and snarky behavior that was displayed toward my family. Nonetheless, our visit was ultimately a success because we found exactly what we were looking for and made a great purchase. Encounter this location's employees at your OWN risk.

Sweet young girl at the register was very helpful. Short hair and glasses. Made my day.read more