Fantastic customer service and great quality clothes! Justin and Evans were so attentive,…read moreknowledgeable and friendly. They are even doing alterations for free for a pair of pants I really loved but needed a bit smaller and shorter. Highly recommend =)

This is my all time favorite store. Jesse, the new manager, is extremely helpful and made me feel…read morespecial. Check it out!

7.5.25 I purchased a…read moredress from Old Navy for less than $15, but it was loose around the shoulders so I had the straps altered. It was $30 for my alterations. When I came to pick up my dress, I tried it on and it wasn't as fitted as I was hoping for. I talked to the owner, Le, and said it wasn't to my satisfaction and he was willing to alter it for no additional charge. I have been to other seamstresses who will charge for additional alterations if you are dissatisfied with their service. Although the alterations were higher than other tailor shops I have gone to, their customer satisfaction compensates for it.

There's a reason why they have a perfect rating in Yelp and Google. Mr. Le is so awesome. He's…read morequick, concise and knows exactly how to adapt to every situation he's faced with. I told him a couple things and boom, I got a suit that looked almost perfect (pants were slightly baggy by my glutes) ON THE SAME DAY. I was able to rent a suit on the same day which is unheard of anywhere else. He also gave me a discount when he didn't have to. It's rare to feel so good and content - thank you Mr. Le.

We visited the store today. They have a good selection of clothes. I found a really good deal ona…read moreRalph Lauren Dress! I love it only $32 dollars since they have an extra 25 % percent off on red tag clearances! So i was very happy about that. The young man ho helped me with my return ( a drss that is full of sequins) he was so nice but sadly i didn't get his name. Also shoutout to Naya! She was phenomenal. Amazing customer service. Very agreeable and so very nice! She checked us out since we purchased new items from the store. She had such a great aura to her that she was so lovely and it made my night, especially it is almost closing and she still had a lot of energy i love that for her!

Stopped in while in the area to check out the kids section…read more Unfortunately, the section is unorganized, and very little to choose from. The shoe area has and seems always to be in a disarray. I browsed through the women section, as I was quiet disturbed in the kids section at noon with the lack of a plausible selection. I didnt find any good buys today. My mood was changed walking around in amazement from the sight of the store and lack of selection.

All of the employees were very welcoming and helpful. Joshua, however, went the extra step and…read moreasked for my pronouns. I wish more places did this! They had a great selection of clothes, both casual and dress.

After leaving a suit store and being disappointed because my size wasn't on their shelves I went…read moreinto DXL on the advice of my brother in law. He introduced me to Craig who was super helpful right when I walked in. I walked in wanting a suit and left with suit, shirt, tie, and picking up shoes when I grab my suit after tailoring. He had a great eye for style and had me feeling great about my purchase after leaving. After dealing with him I'm thinking this will be my new place for all of my clothes. Don't let your size make you think you can't dress and look as good as the skinner guys. Really appreciate all the help and I'm shopping again Saturday when I pick up my suit!! Thanks again.

Horrible customer interaction! While trying to exchange a Christmas gift, the associate was not…read morehelpful at all. While simply trying to exchange a pair of boots for a larger size, the young lady said, "we don't have those in a larger size - mind you, she never went into the back room to check her inventory! At this point, we did not want to shop in this store nor purchase ANYTHING from this product line! This is the second attempt to make a purchase in this location. There is no customer 'service' in this store and at this point, I will not make another attempt with any of their products.

My daughter bought a watch for 268.00 at the Mall of America store. Shes still in high school And…read moreworks part time. She realized she couldn't afford the watch so we decided to return it. The first lady referred me to the so called manager. He said we cant take the watch back because it was adjusted. I said the band is easily adjustable and can be returned to its original state. He was extremely rude and condescending and refused to take watch back. I asked him who his manager was and he refused to give that info. He then ran off and pawned me off on one of his employees who gave me a customer service line. Since i am from out of town the customer service dept told me to find a store in my area. Luckily the ladies at the store were much nicer and we were finally able to return the watch. The manager should be fired for taking advantage of a 16 year old and not honoring the michael kors 30 day return policy.

Love shopping at Uniqlo. They always have a great selection of quality clothing. The store in…read moreColumbia is neat and organized. They have lots of employees fixing and organizing the clothing, or to help with any questions. I have been shopping at Uniqlo for a long time and most of the clothing I have purchased there maintains strength and durability no matter how many times you wash or dry clean them. I do wish there were more locations, but then again not so much bc I'll be broke. I do like their heattech collection, it does keep me warm during colder months. They also offer free alterations depending on what you need done and if it meets the price threshold. I forgot the minimum, but I don't think it was much. If not they charge around $5 or so. This is the closest location in the Pasadena/Annapolis area. They also have a few other locations in Bethesda, Montgomery Mall, and D.C. I'm sure there are more and I've heard there will be a new location in Annapolis Mall. Their clothing can be pricey, depending what you buy. However they do have sales throughout the year and you can get many pieces at a low price. Overall, the Columbia location has a wide variety, but one of their small stores. The location on 5th Ave, NY is by far their largest store.

I couldn't have been happier for Uniqlo to open in the US and this one just miles from my office!…read more I've only passed through a few times to do recon. Earlier this year I'd bought some seamless underwear from Uniqlo in London. I was checking this Columbia location for them, and they were there! After the XMas rush dies down I'll return to get my undies and everything else I want. Looking forward to it!

Nina was great! Helped us find what we were looking for in a minute. She was very friendly and made…read moresure we got exactly what we needed! Amazing customer service!

This Macy's has been here for as long as I remember coming to this mall many moons ago! I usually…read morepark in the lot adjacent to this store, so I always end up walking through here to get into the mall. It's a convenient location. I don't shop in person much these days but if I need to find a Macy's, this is the one I'd chose. I recently was shopping with a friend and there were lots of items on sale. The cashier was helpful and friendly. Nothing super special about this store but I'm glad it's still here!

Ran into Nordstrom to purchase a gift card. I used the location closet to PF changes, which put me…read moreat the upper level. I wasn't greeted when I entered the store. In fact, I was looking for help and it seemed as if the ladies at the register right by the door were actively trying to avoid me. Thankfully, I was about to locate customer service to purchase my gift card. I wasn't greeted at customer service either, which is crazy to me. They really need to brush up on their customer service skills here. I understand working retail can be hard, but the store had just opened, so there was no real reason to have a bad day!

Someone followed us all the way we were in the 2nd floor dress department…read more Till the dress room but why? Why was a EMPLOYEE following us??!!!

It's been a very long time since I've been 'suit and tie' shopping. But a buddy is getting married,…read moreI'm one of the groomsmen, and he wants us to wear something specific. That something was really easy to find at Men's Wearhouse. I walked in and immediately Kai asked if he could help. I showed him a single picture on my phone and he immediately said "Yes over here". Spent about 20 minutes helping me with sizes, looks, etc. He was fantastic. I had to have the pants legs shortened a bit so Kai arranged for their in-house tailor to do it that day, and I simply stopped by later that evening to pick them up. This was so easy. Granted, what I needed was a bit niche and yet simple, but Kai made everything really, easy for me.

My husband is officiating a wedding and needed new suit. We walked into the store and immediately…read moremet Paul, who was superb from start to finish! He was so friendly, made my husband feel comfortable, asked questions to understand the exact occasion and needs, and he didn't stop until my husband's outfit looked perfect! Paul also came over to talk to me multiple times and made sure I wasn't bored while waiting. Not only did we leave feeling like we made a new friend, we also left with a top notch suit!

I bought a couple of things online and wanted to return them at the store in Columbia Mall. It was…read morea little busy at the counter and the manager on duty (I forgot her name, but I think it was Lisa?) made sure to apologize for the wait while she was helping other customers in the store. I had to exchange some pants I bought online on 12/4/17 and the representative (Dallas) and the manager on duty (Emily) provided excellent service helping me to find the correct pants and ordering them online. Emily stayed with me throughout the entire transaction and made sure that I got to see how each color of the pants I wanted actually looked before ordering the size I needed. Very professional and friendly and was patient with me with all the questions I had regarding the different style of pants. Would recommend this store to anyone!

Disappointing Experience…read more I had an amazing shopping experience at Banana Republic in Columbia Mall until checkout. The cashier saw me waiting and refused to assist me until a coworker told her to. She then questioned why her coworkers couldn't check me out instead. Had me standing not trying to help check me out. attitude was unnecessary, disrespectful, and honestly made me feel singled out. I'm not sure what her issue was, but customers should NEVER be made to feel unwelcome when they're simply trying to make a purchase. Management should definitely address this & it wasn't everyone I'm not a confrontational person so I didn't felt the need to get out of character at a place where I'm spending 100s of dollars . Management needs to check this old lady. She's a older heavy set with grey hair. Just absolutely disgusting. Don't shop here they have a racist old lady .