Food was amazing and great service. Great atmosphere. It's a little loud and hard to converse but all in all great experience.

This was our first trip to Azul Cantina, and honestly it's got me mad we don't live closer because the food was fantastic. We showed up a few minutes before they even opened. We'd read enough good things that we weren't about to risk a long wait, so we played it safe. Ended up being the second group seated. The manager who sat us wasn't exactly rolling out the welcome mat. Led us to the table, dropped the menus, and walked off with no greeting at all. We were the only table inside and still sat there for a solid 8 minutes before anyone came over for drinks. We were about 5 more minutes from leaving before our server showed up. Thankfully she was attentive, and genuinely friendly. It turned our moods around very quickly. We started with drinks and the Elote Ribs. The drinks were perfect and those Elote Ribs were a great way to start our meal. For mains I went with the Birria tacos and my wife got the chicken fajitas. The Birria tacos were amazing! The meat was incredibly tender, full of flavor, and the rice that came with it was seasoned perfectly. It would be hard for me to order anything else there because that's how much I liked them. The chicken fajitas were just as good. The chicken was cooked right and seasoned well, and came with that same rice as my tacos. read more

Azul Cantina - Pina Colada - Tex-Mex Near Me - Pigeon Forge, Tennessee

Conveniently located with easy access to parking right off Teasters.. and that's about the extent of the good things I have to say about this place. Pricy but about what I would expect for the area and as long as food is good. It is not! We arrived at around 745 pm and were seated right away. Several open seats in the restaurant but we were told we should hurry and order because the kitchen was backed up. We did in fact order promptly. Based on the recommendations of Jose Carlos our sever we went with the "tree carnes" fajitas. While our server was kind... he was not attentive. Drinks ran dry, the wrong tortillas were delivered causing us to have to wait even longer to have the corn ones brought to the table. We asked for the steak to be medium- it was cooked correctly but not a single item on the fajitas had any flavor. Queso was bland, steak, chicken, and shrimp had no flavor. Veggies were cooked nicely but again... bland. Most of the chips were broken crumbs so most of our $10 queso was left uneaten. One thing had flavor...The rice although it tasted burnt and old. For one order of fajitas, chips and queso, and two drinks we paid $55. Not bad at all if the food was good. When we asked for refills since we had run dry despite having the server come to the table several times we were told "sure but it will be a minute because I have another table inside too". We will not return. read more

Really solid food! Waiters were super friendly and everything was delicious, but I was mostly just impressed with how big the portions were, especially for their prices, which was low-key on the cheaper side. The margaritas were really sweet, and you get to choose if you want your rim salt or sugar-coated. And I was a really big fan of the queso. The guacamole was kind of the on the sweeter side too which I was eh about, but it was super creamy. And then the consomme for the birria was so addicting! read more

The customer service and rooftop service was amazing. It was a hot day above 90 degrees the elevator was out of sw bi e we had to take the stairs it was worth it. It was a group of 4 we all order different appetizers an entrees. The rooftop had a beautiful scenic view of the town. read more

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Delicious, professional and the decor is so bright and inviting! I would call ahead to make your reservation. read more

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We had a quick getaway trip to Pigeon Forge and Gatlinburg to have one more visit to Dollywood before the end of the year. We decided to try out this cool Mexican spot in the large shopping center being developed in PF. We had a 15 minute wait and decided to walk down to the Bealls to do a quick walk through shop, and in perfect timing got back to the restaurant as we were being texted to be sat. The server had been double sat with us and a large party of 12-did not make for the best experience but not the worst, I'll say. I can't remember the server's name but I do remember in conversation with him, he's Turkish! He was friendly but definitely could have used some help, we sat waiting for a hot minute as he chose to take all of their orders before even getting to our beverage order. Then even longer for our food, as theirs got delivered. My tacos were less than room temp, and had to send it back. The manager Bill was asked over and he delivered the reorder on the fly, out in ten minutes. I will say, the sauce choice for the shrimp tacos was honestly--distasteful both times. But it was hot the second time and ate around the sauce. My partner got the fajitas, and he said they were quite tasty--I grabbed a bite or two . Top shelf margaritas were great and kept us occupied while waiting for the first food delivery. The best part of this restaurant is truly the oversized mural of the one and only, Dolly Parton. We loved sitting beside it, and admired the mural during our entire visit. I'm not sure if this experience will lead to a return as we visit frequently in the Smokies, but if you're in Pigeon Forge and craving Mexican and a beautiful interior atmosphere, I'd say give it a try! read more

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We went with a party of 4. Wasn't super busy and we were sat right away. Drinks and food were ordered timely but our server disappeared a few times. We saw our drinks sitting ready on the bar for at least 5 minutes before our server showed up again. We thought about getting them for ourselves. When we finally got them they were good. The food was good, we each enjoyed what we ordered. Nothing amazing, but we'd go back again if we are in the area. read more

Great food! Great service! We will be back. Hoping to be in Amanda's section again for service. read more

Friendly service. Great spot for a more upscale version of a Mexican food spot. Food was delicious. read more

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Jeison (jay-suhn) was our server. Jason was polite, respectful and his energy made our night really fun once he found out it was our first time visiting. Big shout out to Jeison,he made our night, even after all the mishaps Jason gives 10 Star Energy and customer service. This food was the best Mexican themed cuisine our family has had in the entire state of Tennessee. The originality of the recipes from the enchiladas to the molcajete ,the grilled fish and fried fish tacos as well as the steak fundido. Everything tasted fresh and seemed crafted with care.Azul Cantina in Pigeon Forge delivered one of our best vacation meals, living up to the online hype. Our Server Jeison (jay-suhn) was spot-on--friendly, attentive, menu-savvy, and kept drinks flowing without rushing us. Appetizers: Elote ribs with creamy, tangy, corn flavors that remind me of the California corn man well done Azul Esquites beef eggrolls brought the absolute best flavor combination of the night paired with great dipping sauce. I loved everything but I really could have stopped here and ordered six more orders that's how good these were if you get nothing else get these. Main Dishes: Fried fish tacos crisp golden batter on the outside,the fish moist and flaky inside., Steak Fundido tender, juicy savory steak smothered in melted cheese, with warm tortillas. The ribeye tacos were average there was more flavor of onions than there was the flavor of beef , the beef was tender but nothing to reorder. The beef enchiladas (literally the chicken enchiladas sub beef) were by far the best enchiladas I've ever had and my wife was mad at me for saying that but I don't really eat enchiladas so there goes that,she was only mad for about 10 minutes though, but was she!? Anyway get the beef enchiladas you won't be disappointed. Ordered the Cheese grits as a side.... stay away from these, stay as far away from knees as you would jumping off the bed blindfolded, really dry, flavorless, not very good Jeison took them off the bill. Last thing was the Host at the when we arrived at 6:00 p.m. seemed really irritated the whole time we were in the lobby my daughter started coughing we asked him if he could bring a cup of water while we waited to be seated he literally sighed like a 3 year old and said I guess ,and proceeded to walk to the back as if he had something better to do ,anyway we brushed him off he returned with the water we said thank you and all started laughing at the same time anyway once we were seated we had a good time. Everything felt fresh, well-seasoned, and balanced--making it our family's top Mexican meal in all of Tennessee. SO FAR... read more

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Stopped in for lunch and was pleasantly surprised. Food was great. I had the cast iron skillet steak tacos which was enough for two people. My wife had the beef empanadas which were huge and tasted wonderful. The salsa snd chips were great and the service was very good and quick. read more

Service was great! Juan was amazing. It was busy but we added ourselves to the waitlist online and was sat pretty quick. Food came out quick and was delicious! read more

This is a very cute restaurant I visited in October with friends. The food was great. We had so much fun listening to the music, talking to the waitress, and guests that I didn't get food pictures. It felt like a place where everyone knows each other. If you are on the mountain mile area, I would recommend. read more

Azul Cantina - Appetizer - Tex-Mex Near Me - Pigeon Forge, Tennessee

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The margaritas on the downstairs bar were amazing, the bartender was great and loved the complementary chips and salsa. The upstairs has great views of the Smoky Mountains, I wish I could say that the drinks or service upstairs were as good as downstairs but it wasn't; probably because there was only one person acting as bartender and server for several tables. The food was ok. read more

Azul Cantina - View from the rooftop. - Tex-Mex Near Me - Pigeon Forge, Tennessee

Great atmosphere, great food and service. Clean and maintained incredible overall dining experience. Be sure to check out the rooftop dining area. read more

We stopped in at Azul Cantina today for the first time. Our server was Erdinc he was very busy and also training a new waiter and still managed to get us served pretty promptly. The food was good my husband had fajitas and I had a quesadilla not very good. They brought our soda (coke) it looked as if it had been sitting out a long time the ice was melted and very flat it took about 10 minutes to get soda changed. read more

The food, drinks, and waiter were exceptional. Denny was very attentive. The food came out in a timely manner.

This was our first time dining at Azul Cantina, and as soon as you walk in you are surrounded by beautifully painted murals on the walls. It is a well decorated restaurant and gives good date night vibes for sure. My husband and I sat at the bar and ordered chips with salsa along with Elote ribs. Both apps were really good and went well with all of our drinks. The bartender was exceptional and very knowledgeable. He steered us in the right direction with our cocktails choices. All the drinks were delicious and unique. The ambience is a 10/10, food/drinks amazing, and service top notch. I will definitely be back to try some entrees in the future. read more

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Amanda was absolutely amazing! She was hands down the best bartender/server we've ever had. From the moment we sat down, she made us feel welcome and took great care of us the entire time. She was friendly, attentive, quick, and made sure we always had everything we needed. The food and drinks were great, but Amanda's outstanding service is what truly made our experience unforgettable. If you're eating here, definitely ask for Amanda--you won't be disappointed. We'll absolutely be back! read more

Always amazing! This is one of the few restaurants that we are always sure to visit when in the Smokies. Let me just say that everything is excellent here! Starters include nachos and salsa. The salsa is made from roasted tomatoes and the perfect blend of spices which balances perfectly. Full of flavor, not to spicy, not at all bland. We always order the Pollo Fundido which is wood-fired chicken, grilled mushrooms served on top of grilled onions, red & green peppers, topped with melted Mexican cheese, served 'fajita style' which includes sour cream, guacamole, rice and beans. This is so good your tongue will fly out of your mouth and slap both of your jaws so as not to miss a bite! Full of flavor and very juicy wood fire grilled chicken cooked to perfection. Next time we will remember to order the Elotes (Corn) Ribs which is sweet corn quartered into ribs & fried, tossed in Tajin, cotija cheese, cilantro, drizzled with elote sauce. Perhaps the best part of tonight's visit was our waiter Miguel who truly enhanced our dining experience. He is very attentive and knowledgeable. It is evident that Miguel loves his job, his customers, and the food that he serves. If you happen to be here during a busy time, you can go to their website and either get on the wait list or reserve a table in advance. But even if you don't it IS 100% worth the wait. We will return again and again and will always ask for Miguel to be our waiter. (Seriously, Miguel is probably one of the best waiters we have had at any restaurant for a long time.) Tip: go to the Pigeon Forge Chamber of Commerce website for a coupon for free quest and chips! read more

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Excellent customer service and delicious food. Only issue was that the meat was not cooked to the requested term. But then again it was a fajita which I rarely cooked to the right term. read more

This was our first visit to Azul Cantina during the week of a busy summer season. We stopped by on Wednesday evening, and so glad we joined the waitlist as it was 40 mins around 8 pm. Five stars for the food we tried. I went with the Pollo Fondito speciality fajita. Wood-fired chicken, with plenty of grilled mushrooms over a bed of veggies (grilled onions + bell peppers) topped with cheese. Served with the usual rice, beans, lettuce, sour cream, guacamole and choice of tortilla. Loved the casual, rustic feel of the cantina. This is a huge place, with a rooftop and giant bar. Located in an upscale shopping strip with plenty of entertainment around. Save your receipt and get 10% off at the nearby ice cream shop for dessert. Our service was good, just it was so busy, they forgot to give us napkins and silverware. Had to ask 2 employees for some. Our server replenished the yummy salsa when she saw it was low. If we're in Pigeon Forge, we would defiantly come back and wait for a rooftop table! read more

Azul Cantina - Bloody Mary drink - Tex-Mex Near Me - Pigeon Forge, Tennessee

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While having a little weekend getaway with my adult kids we stopped in. Once we arrived we were immediately seated. Atmosphere is very spacious and welcoming. Started with queso and guacamole, both were very good. Added a margarita flight of classic, blackberry and strawberry, my personal favorite was the blackberry. Food and service were good, a little more upscale than your traditional Mexican restaurant. read more

Azul Cantina - Mexico Diablo Shrimp and Grits - Tex-Mex Near Me - Pigeon Forge, Tennessee

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NO NO NO do not eat here. We got the worst service. Waiter brought us dirty plates for the appetizer. Not dirty like the dishwasher missed something, dirty like right out of the bus boys tray. came back one time 30 minutes later. Everyones order was wrong, no one cared they just kept saying " I'm sorry, thank for coming." We told the waiter, the host, the hostesses and that was all we ever heard " I'm sorry, thanks for coming." we were ignored and mistreated at every turn. Please don't go here but if you must, you have been warned. Order lots of vodka to sanitize your mouth afterwards. It would be a minus star if I could. $100 gone for nothing. read more

Best place ever eaten in pigeon forge. John C was the best server in the house!! He was attentive and very happy with what he does.

Tysin was a great server and was the highlight of our visit here! We were on a family vacation in PF and had a great time dining here. I agree with the other reviews that it is overpriced, but the family had fun and we were on vacation so I didn't mind. The place is huge, and has rooftop seating as well. We sat inside though because it was a rainy day. No complaints on the food, and we tried some seasonal alcoholic beverages that were good. I wouldn't necessarily go back, just because I think there's options for Mexican cuisine at a better price point with the same/better taste. read more

Azul Cantina - Tex-Mex Near Me - Pigeon Forge, Tennessee

The atmosphere was great when we first sat down, but we quickly noticed we didn't have napkins or silverware and had to ask our waitress for them since the hostess didn't provide any. We started with the elote ribs--they tasted good but were pretty difficult to eat. The salsa was unfortunately bland and didn't stand out. For our main dishes, my husband ordered the chimichurri steak with mushrooms, which was really good. I had the pollo chicken fajitas, but they were quite bland and lacked flavor. The beans and rice were disappointing--honestly, neither of us enjoyed them. The highlight of our visit was definitely the service. Our waitress was wonderful--friendly, funny, and very kind--which made the experience better overall. That said, coming from a Texas perspective, I wouldn't recommend this place if you're used to bold, flavorful Tex-Mex.Here's a polished version of your Google rev The atmosphere was great when we first sat down, but we quickly noticed we didn't have napkins or silverware and had to ask our waitress for them since the hostess didn't provide any. read more

Tyson was fantastic. Food was great. Atmosphere is beautiful. We didn't get drinks, but the bar looks very nice. read more

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Visited on June 4 around 7:30 PM with a party of 8. We joined the Yelp waitlist and waited approximately 45 minutes to be seated, which was reasonable for the area and time of day. The food itself was good, but the service was one of the worst restaurant experiences I've had. After being seated, water was brought out quickly, but our ordered drinks (sodas and margaritas) did not arrive for roughly 35 minutes. We had to ask multiple times about them, and when we inquired about the delay, our waiter asked us again what drinks we had ordered despite having already taken and written down the order. We were also told there were no kid cups available, but later a refill was brought out in a kid cup. My fajita order arrived without the side salad, guacamole, sour cream, rice, beans, or tortillas. When I asked about the missing items, the waiter told me the menu had changed and that fajitas no longer included those items. I pulled up Azul's online menu, which clearly showed they were included. The waiter responded, "I know what's on our menu, you don't need to show me anything. I already told you we changed our menu. Do you want it or not?" We spoke with the manager, who confirmed that the fajitas do include guacamole, sour cream, rice, beans, and tortillas. He apologized and said he would speak with the waiter. A 10% discount was applied to the bill, but no one followed up with our table afterward. The issue was never about receiving a discount. We simply wanted the items that were advertised with the meal, accurate information from our server, and a professional apology when mistakes were made. The unapologetic bad attitude from our waiter was really unprofessional. He lied to us on several items that we verified and confirmed with the manager were blatant lies. There are many excellent dining options in Gatlinburg. While the food was good, the service experience was poor enough that I would not return. 1 star is too generous! Find another place to spend your money. read more

A Tennessee 4 for Mexican food. But, a 3 (more 2.5) West of the Pecos River. Yee haw. Nice looking joint. Fajitas - average, not enough peppers and onions . Chicken Quesadilla - ok. High note - chips with salsa and queso dip held their own. Listen, Tennessee Mexican food is like this - you don't know what you don't know. It is what it is. Side note - their Special Margaritas are not all that special. My MIL, 78 years on this Earth, had two and didn't even flinch.. Back home - down one and you need a designated driver; two? Fugettaboutit. Service friendly. Decent pricing. Close to The Island. Yee hawwww. read more

I had veggie fajitas. EXCELLENT Service was great Beautiful restaurant inside and the surrounding shops are great I definitely would go back again and eat here read more

Azul Cantina - Tex-Mex Near Me - Pigeon Forge, Tennessee

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I think this place is great , good food good service . The first thing you'll notice upon arrive is how busy this place can be , I would definitely recommend making a reservation ahead of time ; at least 30-45 minutes ahead of time . The scenery was nice , very aesthetically pleasing . It has the modern Mexican style interior. Warm ambient lighting , all wood tables and chairs , morals painted on huge walls , and filled with plants . This place feels cozy, on busier nights expect it to be a very lively and boisterous. Now let's dive into the food . I ordered the chips and dips for an appetizer . The queso with chorizo dip and the guacamole. shaved ribeye steak tacos with a side of rice and beans . There's only two things I'm going to mention didn't impress me , not that I'm anyone who needs to be impressed of coursed . I wasn't the biggest fan of the flour tortillas and the rice . The tortillas don't really taste handmade and the rice really through me off with the lime they put in it I would definitely just be aware of those two things . But I personally wouldn't let those minor things stop me from recommending this place to Anybody , I loved it here . I'm probably the biggest fan in the world of chorizo with queso dip ; although it was a bit oily here ; making it a little challenge to eat it without it being messy . The taste definitely makes up for it , even the guacamole tastes great. They do keep the tables bare here so you will need to ask for things like napkins and salt . I'm probably just nitpicking there but it would be nice to have those things readily available. My favorite thing of the night was definitely my tacos . The shaved ribeye steak being a little fatty pairs nicely with the chimichurri sauce and vegetables of the taco , you're getting a very tender and acidic bite that pairs perfectly with the guacamole and almost any salsa you put on it . Overall this place is great to take your family or a big group of friends on a night you want to let loose a bit and enjoy some good food with a full bar in house . read more

Azul Cantina - Shaved ribeye tacos with a side of rice and beans - Tex-Mex Near Me - Pigeon Forge, Tennessee

James is a GREAT SERVER!!! Jen is not very customer friendly, walked away when customers were still in front of her came back and didn't say anything to guest and grabbed her phone and looked the phone and walked away. She is the first person when coming in to your business, you can do better! The only reason you get this 5 stars is because James was so awesome!! read more

Food was obviously sitting well after it was made. Cheese had hardened, rice was cardboard. The waiter- he spat on us as he spoke. Way over priced. Maybe we ordered the wrong dishes!? Maybe if we would have ate downstairs? Who knows. read more

Great location and perfect rooftop with shade and sun plus a wonderful view! The food was good too and considering we had a large party with lots of kids it was a good experience. The only downfall which I seemed to notice in other reviews was that you have to ask for silverware or plastic silverware for kids, napkins, extra plates, etc. I was glad we asked for the kiddos food to come out first because even our margarita pitchers took a while. The veggie Mexican pizza and chicken enchiladas were delicious! Their veggie Mexican pizza is like none I have ever had anywhere else so that was a very nice touch to something different on the list of typical Mexican menu items. The margaritas were delicious and overall a good experience. The location has ice cream shops downstairs, another restaurant with bowling and arcade games, a huge green space for kids to run around, and a choo choo train that goes around the area for a small fee. read more

Everything we tried was fantastic. We tried the house margarita, salsa and chips, veggie Mexican pizza (awesome vegetarian option), queso grits: and smash burger quesadillas with potato wedges. Service was also excellent. read more

Azul Cantina - Tex-Mex Near Me - Pigeon Forge, Tennessee

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Fabulous atmosphere and menu!! Service staff is fantastic!! Every item we have tried has been superb!! Five star all the way!! read more

I really enjoyed dining at this place. I was looking for a place not from the resort with a nice vibe. I was pleasantly surprised to stumble upon this restaurant. Clean aesthetic with soft music in the background. Service was great! I was met with a warm greeting and seated within 10 minutes. My order was taken, blackberry margarita was served,mmm good. The food was served and it was delicious. I would definitely go back for a repeat. See you next time I venture to Pigeon Forge. read more

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This place was really nicely decorated and the food was pretty good too. We got a lot of good family pictures with good background imagery. We got the birria tacos and quesadillas, arroz con pollo, chips and salsa and flautas. The arroz con pollo was the best with the birria quesadilla next. It was weird that chips and salsa weren't provided because that's the standard of Mexican restaurants. My son really liked the birria tacos and we didn't care for the flautas. The service seriously lacked though. The hostess was pretty off putting and rude. Had zero answers to questions we asked. We ordered drinks when we ordered food and when we received the food we still didn't have drinks. This was especially weird bc not one person was at the bar. I asked to just cancel the drinks since we already started eating and I could see it aggravated everyone. We didn't get checked on after that and had to ask a random worker for drink refills. It was very reasonably priced and a great atmosphere but definitely not good service. read more

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