Flawless install. I would hire them again in a heartbeat!! Thanks for keeping us safe.read more

Dempsey is the best when it comes to Customer service, integrity and technology know-how. Eric and…read morecrew installed the original alarm in my home in 2013 and recently added a system for an ADU. They are very thorough, knowledgeable and fair. With Dempsey Alarms, you get an honest professional who follows up, takes care of all your concerns and makes sure everything works. I've recommended Dempsey Alarms to numerous friends and family and will continue to do so.

Customer service at Pioneer Security is absolutely OUTSTANDING! As a new customer, I was extremely…read moreimpressed by the personalized assistance I received to discuss options regarding the upgrade capability of my existing 23 year old system (that was installed by company which is no longer in business). I spoke to the owner, Mr. Feldman, directly who made sure my specific concerns/questions were addressed and answered. That is something that doesn't happen every day! Subsequently, when I had an urgent request for service yesterday because of something dumb that I did (through no fault of Pioneer I might add), they had a technician at my house within an hour!! I highly recommend Pioneer for anyone looking for excellent customer service by management and technicians who 100% know the industry and specific security systems!!

I cannot say enough good things about Pioneer and its staff. Having had numerous interactions with…read morethe larger security companies over the years, where I was clearly just a number, the personalized attention and willingness to make things right stands out right away. From the owner, Howard Feldman, to his amazing staff, Amanda and Suzanne, they never fail to go above and beyond. Just today, I had a problem that any other company would have asked me, on a Friday afternoon, to wait until next week to fix. Instead, they made it priority to get it fixed and did it right! Any of the malcontents leaving their one star reviews on here are the kind of people who are miserable with their lives and just live to complain. Instead, consider the glowing five star reviews (including this one!) and realize there is a reason there are so many of them.

We just had Julian out to install security cameras around our home. He is a very professional and…read moreknowledgeable person. The quality of both his products and installation are amazing. I highly recommend him if you audio and video needs.

Last week I contacted Julian at North County Home Audio Video Security for installation of 2…read moresecurity cameras and one video doorbell. He quoted a fixed price which he thought would cover the installation. He came early next morning as promised. It took longer than an hour but he offered to stay with the quote. I decided to pay him 25% additional plus a bonus for doing an excellent job. This was a very professional installation with excess cord between the cameras and solar panels hidden. The solar panels are working perfectly with 100% charge every morning. I highly recommend North County Home Audio Video Security. Anil P.

If I could give ADT zero stars, I would. I've been a loyal customer for over 12 years, but their…read morerecent service has been an absolute disaster and a complete betrayal of my trust. As a senior citizen, I rely on my home security system for peace of mind--but for months, my ADT system has been non-functional. I made dozens of phone calls, each taking up to an hour just to get past the maze of hold music and transfers. After finally reaching someone who could help, I was told I needed a brand-new system and a new contract. So I agreed, trusting that this would finally resolve the issue. Wrong. A technician came to my home and spent over 6 hours trying to install the system--only to tell me it wouldn't work without new motion sensors, which I had to pay for out of pocket. I was also misled into thinking the new system would work with my existing cameras. It doesn't. The best part? After all that time, effort, and money--the new system doesn't even work. It constantly malfunctions, giving false alerts and telling me doors are open when they're not. Total failure. This is a company that profits off fear, offers misleading sales pitches, fails to deliver basic service, and then has the audacity to lock you into a contract. Their "customer service" is a joke--disorganized, evasive, and completely indifferent to your time and safety. Do yourself a favor--don't walk, RUN from ADT.

Don't make the mistake getting involved with adt. They are borderline a fraud company that will…read moreresort to despicable tactics. I never signed up wirh adt nor was told I had a free year of their service. Google nest discontinued their alarm and sent an adt alarm as compensation. But I looked up the price and wasn't gonna pay that much since I'm still paying nest for their cameras. Now they won't leave me alone over 1 year later and I've called 3 times to explain their error and each time they asure me its gonna be taken care of only to get harassed by their bill collector daily they just lie

Dave installed a doorbell, 2 floodlights and a spotlight. He advised me on the components I needed,…read moreprovided a reasonable cost and time estimate. Dave told me what he as going to do and then he did what he said he'd do. The installation was flawless and I highly recommend him.

Colton was terrific! He arrived on time, was very careful and installing the doorbell, stayed until…read morehe made sure we understood how to use the equipment.

I had to replace some batteries in some of the window units. I wasn't sure if it was rebooted…read moreproperly. I called and was immediately helped by the staff. I have been a client of Alarms Unlimited for more than 10 years and have had nothing but good results Al E. La Mesa

Excellent company. Always Friendly, Professional and…read moreReliable Had them for over 25 + Years.

Good initial service but Keith did give me accurate information. My initial contract was $43 a…read moremonth. He told me after two years it could go down to about $25 like comparable rates. He said I was just paying for the equipment. After the two years CSG would only lower my rate a few dollars and only if I entered a new two year contract. They explained that what I was told was not accurate. Update: I see Keith's response and yes, he has at least one customer in El Cajon and he knows that. I've added a photo to help him remember. I'm happy to contact you. I got CSG down to $38. Not even close to the major discount you promised. CSG made it clear that this was something that this is not uncommon.

After an unpleasant experience with ADT in getting our home alarm system reactivated, my husband…read morefound Alarm2000 through Yelp. Keith responded to our inquiry promptly and came to our home to explain the service within 24 hours of our initial contact. He explained that his company operates like a referral service, where he connects homeowners and business owners to security monitoring companies, which helps ensure that you get the best deal possible because those companies are competing for your business. Also, Keith takes care of any paperwork that needs to be filed with the city, so you don't have to deal with that hassle. A minor complaint is that the installation process didn't go as smoothly as I had hoped. The first installation took 3 and a half hours, and the technician seemed to struggle with the system. The technician had to come back a second time in order to complete the programming of the system (if I recall correctly, there was an issue with programming one of our doors), which was not the most convenient thing for us. Fortunately, the second visit took a lot less time. But I do think that Alarm2000 technicians could use a little more customer service training especially in showing the owners how to better use the system rather than just handing them an instructional CD. Overall, my husband and I were pleased with the purchase and installation through Alarm2000 and we have not had any issues with the monitoring company to date.

My business has used Rhew contracting over 10 times in the past 3 years and always with great…read morecustomer service and quality work. You can't go wrong with Brian and his crew.

Wow, if you need an electrician Brian is your man. He answers your calls directly or gets back to…read moreyou right away. He is creative in finding solutions for retrofitting electrical problems. He gets the job done quickly and neatly. He is clean cut, licensed and insured. I would highly recommend him for any electrical job.