Absolutely disgusted by the way my family was treated at H&M today by a manager named Yadira…read more My mom wanted to try on a shirt that was only available on the mannequin. After waiting for a manager to come over, Yadira asked what size it was. The second she heard "small," she looked my boyfriend and me up and down with a judgmental expression, clearly assuming neither of us could possibly be asking for that size. The shirt was for my mom, who was already in the fitting room. Being looked at with that level of visible disgust and assumption was humiliating and honestly unacceptable from someone in a management position. Body shaming does not always have to be verbal. Facial expressions, tone, and treatment speak loudly too. What made it worse was the complete lack of accountability afterward. Instead of apologizing sincerely, Yadira responded with dismissive comments like "I'm sorry you took it that way" and "I would never do that," while continuing to act rude and avoid eye contact. Retail workers interact with people of all sizes every single day. If someone in management cannot treat customers with basic respect without making assumptions based on body type, they should not be in a customer-facing position.

The store is so big and spacious and so clean. There are sections for women, men and kids. The…read morewomen section had very cute clothes but they looked fancy but they had shorts and jeans. We were more interested in jeans for our little girl who will be entering junior high next month. She did find a pair of jeans and one pair of black shorts. I can see why my oldest daughter loves this store.

I've been shopping Talbots for over 20 years. I always find something I love. The staff are helpful…read moreand are always willing to look in the "back" or online for something not found in the store. I love the sales and discounts too!

Poor service, impolite staffs. I will not come this store--never!!…read more They speak a lot with their friend-like customers; however, they don't mention about newly customers. Actually, I am not new. I spent much money. I'm not a cherry picker.

Excellent service! I went to the store looking for a business jacket. I found one I liked and the…read moresalesperson Paris put it in a dressing room for me. She casually asked my shoe size and I told her. When I went into the dressing room, there was the jacket along with a few other jacket choices and a lovely business dress along with a pair of shoes. I loved the dress and shoes she styled for me! I didn't even try on the jacket. Paris gave me what I didn't even know I wanted! The dress was within my budget, but the shoes were more than I usually spend. BUT with an in store coupon, the total was brought closer to my usual dress & shoe budget. I especially appreciate the care Paris took to give me options. Her eye for detail and assessment of what would flatter me provided me with the most perfect business casual outfit.

Great place to shop! Very helpful sales staff. I always leave happy. They can also order in store…read moreif they don't have your size in stock.....free shipping.

I love Kohls! Theres a Sephora inside and it has an area for everyone. They have a men's, boys,…read moregirls, woman and the cutest home decor!!! Home decor for rooms, for patios, for living rooms, ect! They have a big and tall section as well and my husband has gotten a few shirts from here that he actually likes. The store always seems so clean and its so spacious. Staff is always so kind and at checkout, its always been in and out for us!

I had an unfortunate experience at the Kohl's opening today. I arrived at 8:56 a.m., knowing the…read morestore opens at 9. As I was walking toward the entrance, a couple had just walked in and I was about to do the same when a woman with dark hair came out and loudly yelled, "We are not open until 9!" Her tone was extremely rude and aggressive, as if we had done something wrong by being a few minutes early. She demanded that the employees shut the doors immediately, which they did. She then walked away and drove off. About a minute later, employees reopened the doors and allowed us to enter (8:58). The situation was confusing and honestly felt very unwelcoming. I completely understand that store hours should be respected, but there is a way to communicate that respectfully. Being yelled at before even entering the store did not set a positive tone for the visit. I hope management can address this, as customer service and professionalism matter especially at opening time.

The workers here are mind blowing kind. Mason gave us the royal treatment at the dressing rooms…read more They have eight of them and this is the 10th store at the mall we've been in and none of them were like this. You can ask anybody who works here for help and they will stop what they're doing and walk over with you to what you need. The selection is great and they have every style and every size. The prices aren't cheap but if you catch it on sale, they have buy one get one free or buy one get one at 50%. It ends up being very reasonable. We have an account and we could order online and even get a little bit of a discount but there's nothing like the personal service they provide here so we schlep to the mall for it

If you sign up for emails/texts, Tilly's will sometimes send you coupons, so I ordered something…read moreonline and I called the store to ask a question about it. Josh answered the phone and was very helpful! When I went to pick up item, the store was very clean and organized, music was poppin' and Josh was professional and efficient with my pick up order.

I had the worst shopping experience ever today at the local Lululemon store. I scheduled an…read moreappointment for noon, during my lunch hour. I confirmed my appointment at 11:30am. I leave work and arrive at the store at 12:07pm. I checked in with the person at the door and she told me I was late for my appt and that I would be canceled or skipped. I explained to her that I was on my lunch hour and I had to drive there. She kept going on about how i should have texted or called if I was going to be late. She would not stop. There was a person in line behind me that heard the whole thing. I had to stop the check in person and ask her if I can go in or not. I walked in then she proceeded to tell the customer behind me that she had to wait because I was late. I spoke with the manager regarding the whole situation, which she did not apologize for or seem to care at all. This is the last time I will shop at our local store. Maybe the last time I ever shop there again. lululemon lululemon Bakersfield Ca.

I had asked a friend at work where to shop for my wife for work out clothing and she suggested this…read morestore. I went straight to Yelp to find the had a low rating mainly due to customer service. Not sure why because my experience what awesome. This store was once the Bakersfield Scuba location which appears that they took over the business that was next door because from my memory it's a lot bigger. The store was absolutely packed with shoppers and staff that was working there. At first it was hard to tell the difference because other than the few guys that were in there everyone was in yoga pants. I was promptly created by a cheerful eager to make my experience a good one young lady. I told her what I was looking for and within 5 to 10 minutes I had an outfit purchased for my awesome wife. I can see why my friend at work likes this store so much, between the awesome customer service and great selection of clothing for both men and women you could easily spend your pay check her. Hopefully everything fits so my wife doesn't some and spend more lol Awesome job!!! For those that gave them one star you should give them a second chance and update you review.

Gladys was super helpful, amazing customer service! Would recommend getting help from herread more

My daughter has her winter formal coming up at school this year, and there are so many options to…read morechoose from here--all very affordable! They also have some fantastic deals. The service has been great, and I have no complaints so far!

they had great deals going on, but when I went at 10 am, right when they opened, they were so…read moredisorganized. I think that is to be expected towards the end of the day when customers have been in and out and might not put things away correctly, but 10 am disorganized. I found these cute flip flops for my toddler. he needed a toddler size 7 and again, great deal. $2 for the flip flops. he was so excited. we went to check out and apparently "Disney" apparel was not included in the deal. but these flip flops were under the $2 sign. this my conclusion of disorganized. Plus, there wasn't even a tag with the price on the flip flops. so after spending 30 minutes scouring to find flip flops in his size and check out to walk out empty handed he was devastated. my son doesn't usually throw tantrums so we walked out peacefully but as you can imagine, I had a pretty sad 3 year old. I'd expect a store to be organized especially right when they open, correct items in the correct place to indicate pricing, especially if there is no tag to display a price. lastly the lady who checked me out was unkind, unfriendly, and her and her coworker were chatting for a solid two minutes while I was the only one waiting in line. lets up the customer service skills with a smile at least and maybe some remorse for an item being in the incorrect spot when you just opened.

I stopped by mid day last week. The store was clean and organized. My son was able to find some…read moreclothes he liked. The wait in line was only about 2 min. There were some items on sale online but not in store and the associate happily price matched them for me which was a huge bonus. Customer service was top notch. Overall it was a great shopping experience. We will definitely be back!