This was the first time I had my pants hemmed, and unfortunately, they were shortened much more…read morethan I had requested. I was extremely upset at first. A special thank you to Areum. She listened with genuine care, understood how I felt, and went above and beyond to make things right. Her kindness and professionalism completely eased my frustration. What impressed me most was the way they handled the situation and the respect they showed me as a customer. They reimbursed me for the value of a similar pair of pants, but more importantly, they demonstrated true craftsmanship, integrity, and accountability. That meant far more to me than the money. This business absolutely deserves five stars. I highly recommend them not only for the quality of their work but also for their exceptional customer service and the pride they take in standing behind it.

Alterations were done correctly and on time. Fred's is a pleasure to deal with! And the prices…read moreare most reasonable.

I requested a next-day hemming job and Hanif agreed to do it free of rush charges! I realized I…read moreneeded it sooner than agreed upon and Hanif delivered the pants earlier than expected, again for no charge. The hem was very neat & the perfect length, and the pants were ironed. Express Tailor saved my day. I would highly recommend using Express Tailor for a quality job and excellent customer service!

Great and quick service!…read more I've had a few items taken care of here and all of them turned out great (fixed a zipper on a jacket, altered a sports bra and some shorts). Fast and communicative service, would highly recommend!

im sure their dry cleaning is great, but dont recommend to come in for bridal gown alterations…read more.. I was told to buy a completely new dress (infront of other staff) without being given a quote of what the alterations would cost. If you have minor alterations then you might be in luck. Overall thumbs down experience as a bride to be.

This is my second time doing the wash and fold service. The pick-up and drop-off timing was a…read morelittle inconvenient. They had told me they could drop off at a certain time so I prepared for that time but then they weren't able to come until an hour later. For pickup they said they'd come around 5 so I stuck around waiting for a while, but they showed up an hour later. I know they said they'd can drop-off and pick up without anyone being home but I'd prefer not to leave my clothes outside. I totally understand that things happen but considering the price I paid for the service, I was hoping that the pick-up and delivery would be smoother. Update: After checking the clothes I am extremely disappointed, some of my clothes came back with stains that weren't there before and I am also missing some items. Very dissatisfied with their service this time around.

Helen is amazing!! I have been back to her establishment many times to alter various pieces of…read moreclothing (bridesmaid dresses, maid of honor dress, nursing pinning ceremony dress, etc.) and they always come out looking great tailored perfectly. She's very good at accomplishing what you'd like while also recommending what would be good to do. On top of that, she is the sweetest!

Did an amazing job hemming a bridesmaid dress, and service was quick, and worth the money…read more Definitely would recommend

I am always very happy with the work and turnaround time when I bring items for alteration - most…read morerecently I was told that it would take a week for the dress to be ready (shortened straps) but it was ready the next day! So thankful for these ladies!

Love these ladies. I've brought several things to them: taking scrap material from my dads old…read morechair to make into a pillow for my mom (they included a zipper so the pillow cover could be washed ), custom made valences, several different clothing alterations for my mom. All completed beautifully.

Overall, I had a great experience working with Nazila for my wedding dress alterations. She was…read morealways friendly, responsive, and made sure every alteration I requested was completed exactly as I wanted. My dress fit beautifully on my wedding day. The pricing did feel a bit high at times, but since this was my first time having a wedding dress altered, I don't have much to compare it to. Regardless, the quality of the work was excellent. After taking my dress home, I noticed one small area that could have benefited from a slight adjustment. When I reached out, Nazila responded quickly and gave me helpful recommendations on where to place fashion tape, which worked well. I do wish we had caught that during one of my fittings, but I also hadn't noticed it until trying the dress on again at home. I also purchased a custom veil from her, and it was absolutely perfect. The color matched my dress 100%, which can be so difficult to find. I really appreciated that attention to detail. If you're looking for someone who is skilled, communicative, and genuinely cares about making sure you feel your best on your wedding day, I would definitely recommend Nazila.

Nazila came to my rescue after having a bridal breakdown from a situation with a previous tailor. I…read morecame to her ONE month before my destination wedding, and from the initial phone call alone she made me feel at ease and in good hands. My dress not only needed lots of work done but the fabric was custom liquid organza which is extremely slick and slippery, but she handled it with such skill & care. She was able to squeeze me in her already packed schedule, and within one week of work she already made incredible progress! I was so impressed with her attention to detail, professionalism, and efficiency. On top of all that, she was so easy to work with and so so kind :) I knew I would incur rush fees with the timeframe I was in, but I found her overall pricing to be very reasonable. I'm beyond happy with how my dress turned out! With Nazila's exceptional skills, I had my dream wedding dress and in just one month! If you're looking to get a wedding dress, formal wear, high end gowns, etc tailored, I 10/10 recommend Nazila!

I walked in and dropped off 3 pairs of dress pants to be hemmed. It was quite pricey at $28 a pant…read more The woman in front said it will take 2 weeks to finish the job and to call the day before to check if they are done. I called the day before (yesterday) and no answer and left a voicemail. Today was the ready by date. I went to pick up the pants around 9:45am they were not done and not even started on. The woman Sammy said to come back at 11 am but I said don't rush so she said come back around 1pm. I came back around 12:44pm since they close at 1pm. Pants were not done so she told me to come back in 20min. I walked around CVS and Luckys a bit then came back around 1:05pm and waited in the store another 25 minutes. So pants were done at 1:30pm, 30minutes after closing with me waiting in the store. The hemming was fine, though I don't know if they got two of the pant inseams a little longer than requested but I was so annoyed by all the waiting and going back and forth that I don't want to say anything or go back. Seems like they are short staffed and even regular customers are having delays also. I need to get my own sewing machine so I can do it myself instead.

I was given 3 weeks for the alterations and told to call before picking them up. When I called on…read morethe due date, they weren't ready. they hadn't even started! I was told to come back at close of business that same day, but they still weren't finished when I came. I ended up waiting a bunch. A total waste of my time. When I tried the garment on, it didn't look right. Maybe it was an impossible alteration or maybe it was extremely rushed--I don't know. She made a few more adjustments, but then handed it back without giving me a chance to try it on again. There was no apology, discount, or acknowledgment of the inconvenience. Unfortunately, this experience lost my business. i was a very loyal customer too.

It's been almost 7 years since I started coming here and I can't believe I haven't posted a review…read more Jila is one of the most attentive and passionate tailors I have ever met. Her attention to detail and knowledge of fabric, cut and style is impeccable. If I need something to fit me like a glove, I do not go anywhere else. I trust her with my everyday items, casual, business, etc. i'm so thankful for the day my husband introduced me to her. Her boutique is quaint and pretty and has a curated selection of clothing and accessories from all over the world. She made me look beautiful on my wedding day and did a great job of altering my Anthropologie gown.

Wow! Thoroughly impressed by Jila's services. She altered 3 dresses from my bridal wardrobe:…read more 1. A flowy, ruffled colorful dress for my welcome party. She amended the waistband to be tighter and shortened the dress while maintaining the flow and comfort of the dress. 2. My after party dress had a beaded skirt and jila carefully shortened it. Fit perfectly. 3. Lastly, my Kim Kassas wedding dress!! Its ruffled mermaid tail is what made it beautiful. I plan to resell my dress and jila altered it so that if someone taller than me buys it, the stitching just needs to be snipped to get it back to the original length. It fit me like a glove. She did an amazing job and I'd highly recommend her to alter clothing for any special occasion!