I have used Jayson for about 10 years, back when his business was JV Mechanical. I have never had an issue and referred him to multiple family members.
On April 2nd I texted his number stating I had need a tune up as I might have a problem. I was scheduled 12 days later, (yesterday). When the appointment time came he did not. I gave it about 1.5 hours and texted. His help said she was about to call me as he was called to an emergency.
My issue had gotten worse as the temperature had gone nice to in the 90's. I told them in a text I had my thermostat set at 76 but the house temp was 82.
When I called the lady said mine was a tune up and not an emergency. AS I spoke she interrupted me and spoke over me until I just hung up. I sent several more texts and called but they were no responding.
I wonder, business must be really go then the owner can wake up one day and one of his oldest customers, who brought him 4 other customers, suddenly fires him!
This business needs professionals on the phone! read more