I don't break my phone or screens often, actually, the very least out of all my friends. I have…read moreonly cracked my glass twice, and the actual screen underneath the glass, once, out of all the phones I've had. This last visit (2/24/26) was for my S23 Ultra, for which I cracked the glass and the screen underneath it. The touch responsiveness was damaged, the screen started to leak where it was damaged, etc. I've been to this location twice before for repairs, and the first time, which was 2 years ago, the service was horrible. I was sent between 3 stores for the repair of a cracked glass. I went from UbreakIfix in Montclair, who sent me to Duarte, then eventually, I had to go to the Samsung Store in Glendale. For some reason, it was a huge hassle just for my screen glass. It was a mission to get a simple glass replaced. When I broke my screen this time around, and the Samsung CarePlus sent me to Duarte UbreakIFix, I was a little disappointed because of the run around I got between the Montclair and Duarte UbreakIfix locations before (I was thinking, "Oh, great. This store again?"). But to my surprise, the two Asian guys who were working here yesterday took care of my phone in a timely manner. Soon as I got in the store, he took my phone in, etc. He took about 5 minutes to register my phone, etc,. He told me the repair will be done at 6:00 PM. I came back at 6:00 PM, and sure enough, my phone was ready. The phone worked perfectly fine after the repair, etc. This visit was definitely the opposite experience I had a few years ago at the same location. Perhaps, the new hires since the time I was there 2 years ago are just better than the previous crew. I don't know, but the outcome this time was great. Give the 2 guys there a raise! Customer service: 5/5 Service Promptness: 5/5 Quality of Repair: 5/5

I should've listened to the reviews, but I normally like to see for myself. Shouldn't have done…read morethat. Don't come to this location unless you want your phone broken. Trust me, you are going to regret it. This pos chubby Asian dude with long hair who looks like he lives in his mom's basement masterbating all night and day to hentai was the rep who serviced me. My wife's phone has a dead pixel which ended up with a pink line across the screen. I looked it up and found it to be a known issue. For that reason, Google extended it's warranty for 3 years and provided free replacements. I had the option to either send it to Google for service or take it in to these dealers. I didn't want to be out of a phone for a week, so I decided to take it in. At first he tried to blame a scratch on the screen for a crack and saying how it might not be covered which was bs. Mofo thinks I'm dumb and blind. You're the one wearing glasses, not me! I don't care what your profession is. I ain't blind and I know what a god damn scratch is compared to a crack. So after "speaking" to his manager, they decided to provide the service and that it would be 100% covered. The replacement took about 1.5 hrs. So I went out to eat and came back to pick up the phone. The phone worked fine and my wife was happy. No more annoying pink line across the screen. She has a pixel 8 btw. It was only 2 years old. Never had any other issues until that following night when the battery was getting low. We tried charging it, but it wouldn't charge. Tried multiple cables. When the phone finally died that night. We tried charging again and once again it wasn't charging. It kept giving us the exclamation symbol. I used 5 different outlets. 5 different cords. Tried the USB port on the pc. I was even desperate and tried charging it in the car. Multiple power banks. Nothing worked! So 2 days later when I finally had time, I brought it back. The same hentai watching Asian dude with messy hair who looked like he just got outta bed was there. I told him the problem. He said it must be the battery now. I told him we never had any battery issues until the screen was replaced, but nope, it was our fault that the phone wasn't charging. I said maybe something became loose when you guys opened up the phone. He said nope, that's impossible and gave more bs about how the screen doesn't connect to this battery compartment and it's impossible for the screen replacement to effect the battery. Well mofo, this issue only started after you guys replaced the god damn screen. How is it not your fault and yet, you're blaming it on me and the phone? Lazy pos didn't even want to look at it. Let's say after a car wash, the interior of your car is wet. Could it be the car wash that caused it?? Hmmm or could it be that you just pissed on yourself when you saw a Pokémon because you gotta catch them all. I decided to leave since I figured it wasn't getting anywhere and I can't win an argument against someone who has cyber sex in his mom's basement all day while chatting with his Sim city girlfriends. Thankfully I contacted Google and they were willing to take the phone in and replaced the battery for me and now everything works wonderfully again. Lesson learned, never listen to a fat Asian dude who looks like he hasn't showered in over a year. Please go somewhere else and if there's and option to send it in for warranty, DO IT! DO NOT BRING IT TO THIS PLACE.

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

Droped my phone and cracked the screen. They fixed it but then the camera got faulty after the…read morescreen replaced. They fixed it but took weeks. At least they let me come back and finished the problems without trying ro charge me more.

Great small small business with a great team and great prices. I brought in my xbox series x 2…read moreweeks ago after it stopped working due to overheating. I initially tried to show mike the problem but of course it wasnt happening during his testing. He said hed take a look and quoted me an estimate based on what he thought the problem was and said it would take a few days. The next day he calls me and tells me its ready for pick up and he fixed the problem. Charged me less than quoted and its been working fine since. No damage no extra upsells, just good honest work. Mike and his team are professionals and broke everything down so i understood what i was paying for and their work is super solid. Cant even tell my console was taken apart. Now its running smooth and i have a trusted place i can take my electronics. I highly recommend them and will continue to use their services.

I paid $50 so they can tell me they can't fix my hard drive a week later i here from IDOTECH then…read moretell me Maybe they can look at again & can fix it another week later i get the real price to fix $1.000 or maybe $1400 I felt suckered they did not fix it & kept my hard drive. Definitely do not recommend !!!

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

this a great place they're fast friendly and affordable amazing service would recommend!!!read more

Excellent price and quick same day service! They saved us $480 on a trade-in by replacing our…read morescreen. Thanks so much.

Was on a call with Max today and he was amazing help me navigate through Microsoft Windows and…read morefixing my issue with Outlook Classic. I used Tech Rockstars for my printers, and they are the best when it comes to customer service.

Very helpful and professional. They walked me through the process of building a computer and the…read moredifferent parts/ requirements I would need. I will be taking all of my computer/tech needs to Jose moving forward. It's always nice finding a local place you can compl trust.

I took my 32" TV flat screen in because it was shutting off after about 5 mins. I was ready to…read morespend the money and buy a new one but decided to try and fix by getting an estimate of the repairs here . Juan asked me if I had some time while he diagnosed my issue. I waited and discovered that the fix was my power supply which cost about 1/8 of what I would have spent if I bought a new TV. The guy really knows his stuff and if you have the time he will walk you through and give you the best case scenario regarding your electronics. While I was waiting I heard him counsel others over the phone as to things to try or just recommended they bring them in and he would give a free estimate. It's been three months since I took in my flat screen and can report no issues with the unit. Thanks again. .

I took the receiver for my 55" Sony plasma in there because it had started powering down due to…read more"fan malfunction." Right on the spot, he opened it up and found that a wire had become disconnected. I was out of there in 5 minutes. Nice, honest man. I'm definitely keeping his card and taking anything that breaks back there.

Kenny has done good work in the past but recently there has been a real deterioration in the…read morequality of his service. Multiple staff members in my office have complained of his rudeness and recently his comments are dominated by his desire to avoid taking responsibility for anything. I understand that the distance is difficult for him so I had offered to transition to someone else as soon as he completes the current project of setting up our new computer that he committed to, but instead he is abandoning that project leaving us without assistance and at risk of "do it yourself wrong," as another person said. Completely unprofessional.

Kenny Very good tech and provide excellent service My go to…read moreplace and Will come back Thank you very much.