Brian of Sullivan Tire, Braintree helped me in choosing a right tire for my Ford Explorer and took…read morecare of my concerns about the safety of my vehicle. I am completely satisfied with his expertise and the quality of work done. Thank you Sullivan Tire Braintree.

I had tires installed by Sullivan Tire, and about a year later one wheel developed a bead/rim leak…read more At first, I simply added air every so often and didn't think much of it. As time went on, however, the leak became more frequent, and eventually other wheels began showing the same symptoms. When I finally removed the wheels and inspected them, I found that three of the four wheels had very similar issues. All three had bead leaks, and the leaks were occurring at or immediately adjacent to the clip-on wheel weights. Two of those wheels also had additional bead leaks in other areas of the rim. I also noticed that old adhesive residue from previous stick-on wheel weights had been left on the inside of the rims, which made me question how thoroughly the wheels had been prepared and balanced. I've owned vehicles for over 30 years, and while I understand that a single tire can develop a rim leak over time, I've never experienced three out of four wheels developing nearly identical bead leaks. One leaking wheel could easily be normal wear or coincidence. Three wheels showing the same pattern, including leaks right next to the clip-on wheel weights, made me question whether there was a problem with the original tire installation, bead preparation, wheel-weight installation, or balancing process. I brought my concerns to Sullivan Tire because I felt this pattern deserved a careful inspection before assuming it was simply normal wear. Instead, I was told I would have to pay to have the wheels repaired. I was disappointed that the possibility of a workmanship issue wasn't given more consideration before asking me to pay again. Because I no longer have confidence in the original installation, I now have to take my vehicle to another professional tire shop at my own expense to remove all of the wheel weights, inspect the wheels, clean and reseal all four bead seats where necessary, and rebalance all four wheels. I don't believe a customer should have to pay a second time when three of the four wheels develop the same type of problem after the original installation. At the very least, I expected Sullivan Tire to thoroughly investigate the repeated pattern of leaks before asking me to pay for additional repairs.

Nate was super helpful and was able to diagnose our tire issue, excellent customer service!read more

Stay away from this place. I scheduled an appointment, arrived on time, and it still took four…read morehours to change four tires. If it's going to take that long, what's the point of scheduling an appointment at all?

Saturday night I ran over a big piece of metal. I didn't have a spare so I had AAA tow my vehicle…read moreto this Sullivan tire. Closed Sunday but when I called Monday they were able to look at it right away. They were able to remove the metal and it did not actually puncture the tire. No repair or replacement needed. They didn't even charge for the removal or inspection all tires. Great service from this location!

Installation of helper springs were the perfect solution to my minivans rear suspension sagging…read morewhile towing a medium duty trailer

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

So excellent. Spent time with me to review multiple tires before making a decision-the big name…read moreshop gave me one option.

After some aggrivation I must say that Sullivan did come through for me. Jill in the claims…read moredepartment grabbed the bull and made it all happen with little inconvnience to me. My vehicle was repaired and I did not have to deal with insurance. Overall a very good rating.

This shop left all 5 lug nuts loose on one tire. Objectively, this is extremely dangerous. Avoid…read morethis shop.

New tires on an FJ Cruiser. The tire recommendation they…read moremade was spot on. Installation flawless, balancing perfect, my truck has seriously never been this smooth before. Couldn't be happier, would highly recommend.

Wonderful experience all around, new to the area and called them asking if they could help patch or…read morereplace a tire. They said 'sure thing' . I came in the next morning, and they were extremely helpful and were able to repair my tire in less than an hour. Highly recommend this establishment.

Great service by John there. And a tad cheaper than others around. I needed 20" Blizzaks mounted to…read moremy GMC wheels for winter. He had it done under an hour. If I had to find a negative, it would be to clean up the parking area and make it easier to park. But aside from that, I'll be back. They were awesome.

I highly recommend Jimmy's tires for all of your tire needs! I got all four tires replaced last…read moremonth and Colby was so knowledgeable, patient, and helpful. When I ran over a nail yesterday, I went back to Jimmy's tires and Colby patched it up in less than 30 minutes. If you're in the Boston area and need a tire repair, Jimmy's tires is the place to go!