I can keep my old car running because of him. The owner Wing he is very honest and nicest guy…read moreever. The price is extremely reasonable, very prompt. He lend me his car for free to go back home when my car still in the shop. Today I went to fix my leak tire. He is not even charge me. I am very grateful. I am extremely recommend this place, you wont feel like get advantage.

I have been here twice with my Toyota Corolla 2016 for oil change. The man is very honest and up…read moreforward about the issues on your car. My car's oil filter housing was tighten to tight and he wanted me to buy a new one in case that it breaks . The oil filter housing is made of aluminum. They ended up removing without breaking it. I just returned the oil filter housing to the dealership. I would recommend him for the quality of service for the price

As far as oil changes go, this place is pretty good. I was in and out real quick, they were…read morethorough, very communicative and kind. Much better than any experience I've had at any Jiffy Lube or the old Lube Lab in Quincy. I could always do without the cabin air filter replacement lecture, but I can't blame the employees for that -- I'm sure they are forced to upsell those.

Broke my hood latch and took no responsibility for it. Used to like this place until they did that…read more If you broke it, you should be liable in covering damages. Now I avoid this place like the plague. It had completely turned me off from going here

I was the first customer on a Saturday morning for an oil change the attendant began servicing my…read morecar then another car pulled up the attendant then walked over and began to service the other as though I didn't exist when I asked what was up the attendant didn't answer me I then asked the attendant to close my hood and cancel the oil change which he complied. I called Valvoline on Monday to inform them only to have them say it's not our problem. For a $120 oil change I will go elsewhere. Lastly don't let them convince you to change your transmission fluid :( ​

DON'T LET THIS HAPPEN TO YOU!…read more Brought for oil change. Brought home & immediately discovered it was leaking oil. Brought BACK in for the leak, was told there was no leak! Fast forward 1.5 months to engine damage which MULTIPLE mechanics say was caused by a crack made by Valvoline and then negligence for not finding the leak resulting in $13k damages. "We see this all the time from them. Then they pretend they didn't do it." That's why we brought the vehicle back in! Upon further investigation from other ex employees who have worked at Valvoline, it seems these things happen "all the time" and Valvoline is notorious for not taking ownership. Area manager, Shaun, tells me HE reviewed the camera and found a leak "was already there"...then why didn't you tell us when we brought it in...either time?! They denied a leak and said it was fine! I asked to call him back because he keeps calling me when I'm at work with my patients (even though I specified good times for him to call). I have so many questions! He told me no! 0 professionalism. 0 customer service. 0 humanity. Shaun should get a raise from Valvoline by saving a billion dollar company more money $ and taking advantage of their customers. Shaun was denied the claim without providing me ANY evidence nor allowing ANY follow up questions; I won't even mention the way Shaun speaks to customers. Valvoline allows Area Managers to act as tyrants! They have no compassion for their customers. You have to call corporate, wait behind 12 other callers, then corporate tries to call the "area manager" who doesn't answer the phone. They love to play games, point fingers, and avoid accountability. Beware & go to a locally owned shop. Avoiding big corporations from now on! They love to take advantage of the little guy!

I will not be taking my car anywhere else for regular service. This place is great…read more I called on Monday for an oil change and inspection sticker. I said I would like to drop the vehicle when they open at 7:00AM on Tuesday and get a ride to work from the courtesy van. I explained that I would need the my vehicle back at noon. They said "Sure. We will see you tomorrow morning." I dropped off my car and the courtesy van was already out front to take me to work. The driver was courteous and the van was clean and warm (it was about 0 degrees that morning) He even asked if he could pick me up at noon. This is not necessary but it says a lot about the service they provide. I got a call at 10:30AM informing me my vehicle was ready. I showed up, paid and was handed my keys. No up sell, no hidden fees, no BS. Everyone I dealt with was professional and friendly. I had a great experience here and will be returning.

Saturday night I ran over a big piece of metal. I didn't have a spare so I had AAA tow my vehicle…read moreto this Sullivan tire. Closed Sunday but when I called Monday they were able to look at it right away. They were able to remove the metal and it did not actually puncture the tire. No repair or replacement needed. They didn't even charge for the removal or inspection all tires. Great service from this location!

Service: Attentive, Personal and Diligent…read moreThe guys here are down to earth, easy to get along with and diligent. Diligent is a word that I rarely get to use when describing customer service because it's rare that someone is willing to genuinely anticipate your needs and follow through on it. These guys do just that. I was in town on business with an Enterprise Rental Car that blew a tire. I called Enterprise's roadside assistance and was instructed to bring the car into any Firestone location, show them my rental agreement and they'll take care of the rest. That's pretty much exactly how it worked out. I walked in said I had a flat tire, showed them the agreement and I had to say no more. They saw, they knew and they acted. Diligence. They made a few calls, filled out the paper work, I sat down and they got to it. A little while later I signed a few repair orders, got in the car and drove home. Very happy with these guys!

Went in for simple oil change,air filter and cabin filter. $260and an hour and a half later it was…read moredone. The technician had more to talk about with other employees and the manager than do his job. There were 4 employees around my car trying to figure out how to install the filters. Don't come here. Go to jiffy lube

This shop has become my go to place for all of my auto-related needs. Whether it's a simple oil…read morechange, my AC just isn't as cold as it used to be, or some real bad news, I know where to take my baby. It's also a great location because it's very close to South Shore Plaza. If your car needs a job that will take a few hours, you can easily kill some time at the mall. Their waiting area is also pretty comfortable and has cable TV. Also, I'm pretty good with cars so I usually know what's wrong before I bring my car in, however, I like to get a pro's diagnosis anyway for several reasons. One of them is honesty; while many mechanics fluff up their diagnoses with unnecessary repairs, the guys at this repair shop are always spot-on and very honest. They're great at telling you what you NEED to get done right away, and also great at recommending things that you don't necessarily need right away, but should do for preventative measure (they make this clear). Estimates are pretty accurate, prices are very fair, and the work is very clean. The guys are also very polite. I would STRONGLY recommend this place to anyone who likes great, honest, and clean work at a fair price.

Absolutely horrible people to buy anything from. Listed 5-10 faults with the car that was being…read morelooked at and was told everything was done right and the right fluids were installed yet they were very wrong. Wrong coolant, Power Steering Reservoir leaking everywhere, rust accumulating, leather wear, scrapes, dents. We also asked for $ off the original price and was automatically shut down saying they can not budge on the already set price when they not one said that in person or text until we arrived to look at it. 2 hour drive by the way. I was ultimately skeptical on purchasing but was pretty sure of it after realizing really nothing mechanical is wrong with it. Until after two weeks of waiting for registration and a week of driving it finally was able to get it checked out in a shop. Got a valve cover job done and while we were inside we noticed a half broken bolt stuck and left inside the engine just inches away from the piston heads. Lemon Law was up by then and rest is history.

I just had my son's 2009 Lexus 350 detailed. It really, really needed extra cleaning! Same standard…read moreprice: great results. Friendly owners who personnelly do the work themselves. Jeff from Hanover.

Outstanding work on an interior detail! Great work, good value, outstanding communication,…read morethoroughly professional in every way. A tip for finding the place - it is behind the Goal Post bar with a shared parking lot, and not very visible from the road.

Brian of Sullivan Tire, Braintree helped me in choosing a right tire for my Ford Explorer and took…read morecare of my concerns about the safety of my vehicle. I am completely satisfied with his expertise and the quality of work done. Thank you Sullivan Tire Braintree.

I had tires installed by Sullivan Tire, and about a year later one wheel developed a bead/rim leak…read more At first, I simply added air every so often and didn't think much of it. As time went on, however, the leak became more frequent, and eventually other wheels began showing the same symptoms. When I finally removed the wheels and inspected them, I found that three of the four wheels had very similar issues. All three had bead leaks, and the leaks were occurring at or immediately adjacent to the clip-on wheel weights. Two of those wheels also had additional bead leaks in other areas of the rim. I also noticed that old adhesive residue from previous stick-on wheel weights had been left on the inside of the rims, which made me question how thoroughly the wheels had been prepared and balanced. I've owned vehicles for over 30 years, and while I understand that a single tire can develop a rim leak over time, I've never experienced three out of four wheels developing nearly identical bead leaks. One leaking wheel could easily be normal wear or coincidence. Three wheels showing the same pattern, including leaks right next to the clip-on wheel weights, made me question whether there was a problem with the original tire installation, bead preparation, wheel-weight installation, or balancing process. I brought my concerns to Sullivan Tire because I felt this pattern deserved a careful inspection before assuming it was simply normal wear. Instead, I was told I would have to pay to have the wheels repaired. I was disappointed that the possibility of a workmanship issue wasn't given more consideration before asking me to pay again. Because I no longer have confidence in the original installation, I now have to take my vehicle to another professional tire shop at my own expense to remove all of the wheel weights, inspect the wheels, clean and reseal all four bead seats where necessary, and rebalance all four wheels. I don't believe a customer should have to pay a second time when three of the four wheels develop the same type of problem after the original installation. At the very least, I expected Sullivan Tire to thoroughly investigate the repeated pattern of leaks before asking me to pay for additional repairs.

I, who am dumb in all things cars and tires (I just let my husband handle it), had the unfortunate…read moreluck to get a flat tire in the area. I didn't even call in advance if they had my tire size. AAA towed me here. I don't live in the area so I was eager to get home. John noted that he didn't have any of the tires in my size at the store. Before full panic could set in, he made a call and was able to locate a tire somewhere nearby. He actually went to go pick it up! The level of service and kindness is above and beyond. He didn't try to sell me anything else. He was helpful in trying to get me on my way.

Great experience. Really appreciate the thorough explanation of the maintenance - they showed a…read morevideo from under my jeep of what was broken, and pulled up a diagram on their laptop with how it is fixed/assembled. Very fair price for caliper replacement and brake flush. Will definitely return to this location for any future car maintenance.

I took my car here for an oil change. The person in charge…read morelet me know what choices I had for the service. I was given two options for the type of service that I wanted, either a top off service or a full oil change. Since I was getting close to the mileage of needing a complete oil change I decided to go with the full service just so it would be quite a while before I had to get that done again. There was absolutely no wait and I was able to sit in my car as it was being worked on. The service technician seemed very friendly and efficient. The oil change took very little time and was done even quicker than I thought it would be. I was very pleased with the service that I received and I know for sure that I will be back the next time my car is in need of an oil change.

Good service!! I would recommend oil.service change at…read moreJiffy Lube. They were quick and had a good service.