My brake line sprung a leak and my favorite mechanic was booked out for 2 ×weeks. I could not wait that long. I looked on Yelp for a decant mechanic with good reviews and AXP Braintree has 5 stars with great reviews, and I live right down the street from them. I know that AXP Braintree has been through 3-4 owners in the last decade, but the reviews were newer. I called AXP Braintree and spoke to Stephanie to see if they could look at my car that day and fix it. She said that I could bring my car in, inwhich I did. When I got there, Stephanie asked me about my car and the problems it has, plus if there is other problems that need addressing. I told her that my car is a Kia 2009 and that I was not planning on putting too much more money into my car, that I only want to fix my brake line. My brake pedals were on the floor, it was unsafe to drive my car. Stephanie continued to tell me that AXP policy is to charge a $75.00 diagnostic charge just to look at my car. I tried to explain that the rear brake line that needs to be fixed is under my car gushing brake fluid and is easy to see, that I do not need a diagnostic for my old car. Stephanie replied that the charge is set for all customers and if I agree to get the work done from the quote today at Axp after the diagnostic then that charge would disappear. I still left my car there to get looked at, even though I had a bad feeling. I waited all day for a call to see what the price would be for a brake line. I received the text that afternoon from Stephanie, I was shocked due to the quote, for both rear brake lines parts and labor $836.19, but if the calipers needed to be done, then the cost would end up being $1275.85. And of course AXP would end up stating that I would need atleast one caliper done, but if one is caliper is needed then they would just do both at the same time. I called my regular mechanic and asked if that price was OK, because it seemed high for me. He said, that the 2 rear brake lines should be around four to five hundred dollars installed. I called Stephanie and told her that I was picking up my suv and bringing it elsewhere, she told me that I still need to pay the $75.00 diagnostic fee. I was close to saying forget it and just pay AXP to fix my suv. But thanks, I didn't the next day I went to another mechanic that was referred to me and I paid $400.00 for my rear brake lines and no calipers, my car drives great.
AXP Braintree is a SCAM, either they pay for those reviews or they're friends and family. Nobody mentioned a diagnostic fee in any of the reviews. I usually do not use a mechanic that charges a diagnostic fee to fix a car, because that usually means they charge too much for their services, AXP Braintree is a Scam, I would not recommend them. read more