I had to pick-up my vehicle that was unfortunately towed. I called their office immediately and was helped right away. Because my vehicle was removed during the weekend, I had to go in on Monday. The wait wasn't too long and I was able to pay. It is explicitly on their site that they do not set the prices, and it is set by the city so be prepared going in. Also take note that they do take cash or card, but there is a surchage when using a card. I brought in my registration, my license, and payment and they got me through pretty quickly. read more

Lack of professionalism all around. Everyone working there looks like they're in opiate or amphetamine recovery.

Absolutely awful attitude issues. I get it you do peoples dirty work and most likely take a lot of heat... But that's not an excuse.

Very poor service, i was parked infront my garage taking groceries out of my vehicle came out car gone . i called them & they say its fire zone , i get to the place they say you cant block a garage! the garage is part of my house i just understand the reason i see money scam 360$ & the lady at the desk is very inpatient , unprofessional & disrespectful i dont see how they arent shut down yet . i need a negative 5 star for them read more

Car got towed from Gilbert. I'm not even mad about the towing place towing it They just have a job to do. I'm really mad at my community for the inconvenience because the parking signs are not clear already spoke with HOA regarding this issue however, getting my car on Monday lady at the reception was really nice. It wasn't a hassle. I was already looking at review before I even went so I was already in for a I deal interaction. However, this is not the case sometimes kindness is what gets you through the day after unfortunate circumstances yeah it sucks but it is what it is. I'm big on treat people how they treat you and the interaction was respectful and I only have to pay roughly 345, read more

Axle Towing & Impound - Towing Near Me

"My vehicle was towed from my apartment complex on October 27th. I have a valid handicap placard but forgot to display it for less than 24 hours. My partner, who is disabled, has their wheelchair trapped in the vehicle and cannot leave our apartment without it When I called to explain the situation and ask about options, the employee was dismissive and hung up on me. When I asked to speak with a manager, I was told there wasn't one. We have no transportation to reach their lot and no funds to pay the fees. I asked if there was any hardship accommodation or if they could at least release the wheelchair, and was told they "can't help" and to "talk to someone when you get there" - despite me explaining we have no way to get there. Their refusal to work with a disability situation is unacceptable. I have filed complaints with the Arizona Department of Weights and Measures and the Arizona Center for Disability Law. Other disabled individuals should be aware of how this company handles these situations read more

I wanted to leave a good review for this company but unfortunately the situation did upset me with a couple things . My car got towed Sunday morning (when axle towing &impound is closed) for being parked under a covered parking spot. I was completely at fault for this situation. What I don't understand is that I had to pay an extra amount of money for my car being held at the place anyways I had no choice to pick it up that day they towed it I had to wait. When I went to go get my car the people at the front desk and the owner was respectful and answered the questions I had but then I seen that my bumper looked like the photo I provided below. If these couple of things didn't happen I wouldn't be upset. read more

Axle Towing & Impound - Towing Near Me

Towed my car out of my own apartments garage. Awful company with awful employees who are rude over the phone

Towed my car in the middle of a Friday night (from my designated parking spot at my apartment) because the sticker fell onto my sunshade and said that I'd have to pay the extra fee to pick up on Saturday or pay the additional "housing fee" to pick up Monday. Less than pleasant people and didn't want to hear anything about the situation. Red flag if your apartment works with them unfortunately. It's legal robbery read more

1-Star Review for Axle Towing & Impound Predatory and unethical towing - avoid at all costs. My car was towed on August 1, 2025 from a visitor parking space at The Lakes at Annecy in Gilbert, AZ. The space had no warning signs, no tow-away notices, and was in an area commonly used for visitor parking. The only supposed issue? A missing white line behind the space--something that's clearly a property maintenance issue, not a parking violation. Axle Towing & Impound offered no warning, towed my vehicle within minutes, and left other nearby vehicles untouched. I had to pay high fees to recover my car, missed a full day of work, and lost income, as I use my car for transportation business. This is a textbook example of predatory towing--targeting unclear or unmarked spaces to make a profit. Companies like this should not be operating in residential communities without oversight. I do not recommend Axle Towing & Impound to anyone and hope property management companies reconsider their contracts read more

Matthew made my experience extremely smooth and helped me by going above and beyond. I really appreciated it.

Juan is an extremely rude individual. Called to figure out about getting a vehicle back that was towed from my residence. I was not rude or disrespectful to the operator. Asked to make sure they reported the tow to the police department. The operator was rude and mumbling the whole call. I get you guys have a job to do but you don't need to be rude and disrespectful to the people whose vehicles you tow. Do better read more

Car was towed for tags being expired picked up car same day. They were awesome and worked with me to ensure a smooth and quick process!

Any company that would tow a vehicle from a. Single autism mom is questionable. Especially during the holidays. I will not be using axel towing when I need a tow in the future. Nor will I be recommending them to anyone. Actually, I'm going to make it my mission to ensure everyone is aware of what happened. I also will not be renting from Chamberlain and associates who were we aware of the situation through my straightforward communication and failed to call me or email me a notice. I now understand why people are always moving out of chamberlain and associated properties. Beware. read more

Place is a good tow company, good people at the front desk. Quality customer service. read more

Axle Towing & Impound - Solid place! Was able to help me out when needed. I definitely recommend this place. Enjoyable people at the front desk, and very friendly - Towing Near Me

Okay. I got my car towed to them. Not happy about the situation but I brought it upon myself apparently. But when you call someone is on the other end ready to answer. They are upfront about price over the phone from cash to card (card is extra). They gave me info on breakdown of cost, gave me a receipt with the breakdown. The staff was friendly and greeted me when I came in. Plus my car is lowered and they took care of it no damages other then what I did to it. But at the end I walked out happy because they took the time and got me taken care of. read more

Worst of the worst. We had to pay $100 to have the vehicle "dropped" when they tried to tow our truck for "lack of handicap placards" ALTHOUGH, it was up for ONE. TWO, the same driver admitted to seeing our vehicle parked in the spot previously with no concerns. THIRD, they did not have prior approval from our apartment complex---this was said to us by the office staff and manager already when they signed up with this POS company. Then they proceed to say "we do not give receipts and are cash only", only giving us originally five minutes to go to the bank for said cash and back. Do not use this agency for anything. Unless you don't mind providing them with the funds to wipe their own asses. read more

My apartment complex recently switched to this towing company and I prefer these guys so much more. My call was answered immediately and the service time was super fast. Francisco was super kind and helpful! read more

Axle towing recently became the towing company servicing our town home complex. I have been a resident here for about 5 yrs now , the moment they started servicing our complex, they immediately implemented a no backing in parking policy. A policy not even set by our landlord. In the last five years there has been absolutely no policy regarding this . This policy is not in my lease, no wording such like this is anywhere in the contract I signed with the landlord. I don't understand why Axle towing is coming here trying to enforce a policy of their own! No backed in parking!!!! A policy that benefits them only !!!!! A 3rd party interloper. Plain in simple. I understand the reasoning behind the no backed in parking , it's easier to run plates thus they don't have to get out of their vehicle. To all those dealing with "PRIVATE PROPERTY TRESPASS TOWERS" aka towing companies , please understand, that you have a remedy when you are towed from any "private property " They must release vehicle , with or without payment!!!. Make arrangements . Especially if you have no federal reserve notes ( cash ) on hand. You can definitely dispute any charges , set the terms as well. If you want to pay a dollar a day so be it. It's a contract. A contract goes both ways always remember that . Two parties to a contract By law, they can't hold a car towed from a private lot until the funds are paid. That would constitute a lien, which is illegal under the law. Constitutes felony auto theft if a tow company takes possession of a car from a private lot and refuses to return it when asked. Here's an insert . From HB2261 "44-1379.06. Release of relocated vehicles; nonpayment: applicability; definition A. BEFORE RELEASE OF A VEHICLE THAT IS TOWED, TRANSPORTED OR IMPOUNDED BY A PRIVATE PROPERTY TRESPASS TOWER PURSUANT TO THIS ARTICLE, THE OWNER OF THE VEHICLE OR THE OWNER'S AGENT SHALL PAY OR MAKE SATISFACTORY ARRANGEMENTS TO PAY FOR ANY TOWING AND STORAGE COSTS THAT COMPLY WITH THE RATES SET PURSUANT TO SECTION 9-499.05, SECTION 11-251.04 OR THIS ARTICLE, EXCEPT THAT A PRIVATE PROPERTY TRESPASS TOWER SHALL NOT REFUSE TO RELEASE TO THE OWNER A VEHICLE THAT THE PRIVATE PROPERTY TRESPASS TOWER TOWS PURSUANT TO THIS ARTICLE IF THE OWNER REFUSES TO PAY THE TOWING AND STORAGE COSTS. AN OWNER WHO REFUSES TO PAY THE TOWING AND STORAGE COSTS SHALL PROVIDE PROOF OF IDENTITY AND OWNERSHIP OF THE VEHICLE AND SHALL SIGN A RECEIPT ACKNOWLEDGING THAT THE VEHICLE HAS BEEN RECLAIMED AND WHETHER OR NOT THE OWNER DISPUTES ANY UNPAID BALANCE DUE BEFORE THE VEHICLE IS RELEASED." Axle Towing !!!!!!! Just know i will be given you PROPER NOTICE via CERTIFIED mail with all of my personal information with all of my vehicles from the start, to place it on a do not tow list. As a matter of fact, I will be placing "express contracts" on all of my vehicles by the plates and by the vin number on my windshield , my fees are a lot heftier and will be listed in said "express contracts "Notice has been given. Did not think I have to do this again. But I have no problem placing said contracts on my vehicles again. I understand contract and consumer law a bit more than most. I have no problem going down to the court house and enforcing contracts. Not the first towing company we've dealt with. Have yet to lose. It's always been a payday the times I've gone to court. What is LEGAL, is not LAW, it's only given the force of LAW if you consent. Legal and LAWful are two completely different things. If you know , you know . Hopefully someone finds this helpful, I encourage you to read the pictures in order . They are numbered . You will find a lot of good information. -for educational purposes only - read more

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Unfortunately due to the lack of doing the bare minimum, our apartment complex had my car towed while my husband and I were on vacation June 10th-17th. No warnings, no initiative to locate the owner of the car, no emails to remind the complex tenants to re-enter car information into the complex portal that they, the apartment complex, failed to just move the information over - *nothing*. I have never had my car towed away in my life - you can probably imagine the stress my husband and I were feeling. After many emails to the apartment complex asking for the towing company contact information (it was like pulling teeth out of a cat) - it led us to Axle Towing. I had *no idea* what to expect or even how to proceed as this has never happened to me before. I called on the 18th, spoke with Chrissy (I apologize if the spelling is incorrect) who made it so incredibly easy on what our options were and how to proceed. Due to the hefty fee (as the car was towed on the 14th without us knowing) and the car itself was under some major maintenance problems, we chose to "surrender" the car over to the towing company which would waive the fees according to their policies. Chrissy explained everything very thoroughly and I never felt like I was judged or causing a nuisance. After dealing with the stress, anxiety and failure of being helpful from the apartment complex, it was very refreshing that the process was so easy and Chrissy even helped us today in-person with surrendering the car over. Thank you Axle Towing, and thank you Chrissy!! read more

Matt at the phoenix yard was super helpful and knowledgeable. I had to wait for another tow to move the vehicle and he was patient and waited a little longer to assist. It was my fault it was towed but he helped with getting it returned quickly. read more

As others have stated absolutely predatory towing company with questionable business practices. I had a motorcycle accident and had to get to the ER so I parked my truck in the neighborhood guest parking right next to my house and got a ride to the hospital. The truck was parked at 2am, they came by at 3:44am and without a warning broke into my truck and towed it. Worst of all this was done in the morning of memorial day while i was still in the ER, so they charged for overnight storage. When I brought up the fact that the truck was locked when I left it and somehow unlocked in their yard, the guy at the desk denied having broken into the truck, but there are marks on the inside of the driver door showing that someone broke into it. I have attached pictures of the damage from them knocking over my motorcycle in the bed the truck and the marks from breaking into it. read more

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Francisco helped me by removing a car parked in my assigned spot. He was extremely fast, friendly and efficient. Thank you so much for your help in the middle of a cold night! read more

I had my car towed from a visitor parking spot for not having a permit, no towing requirements needed, title 28 means nothing to them, I was parked for 5 minutes on a Sunday night, first time ever on the property! So if you are looking for someone to help steal your visitors vehicle, I think you're in the right place, for those who have their sign up in your area, tell your family and friends to bring extra money to get home, they will have no warning read more

Shitty having my car towed, BUT these guys were a real class act! They were compassionate, helpful, and quick to get me out of there. Highest praise to the man I assume was the owner! He was a true gem of a human. Thank you! read more

I am a small business owner with no need for a towing service however, if you are a business DO NOT HIRE THESE DIRT BAGS. I have lived at the same apartment complex for two years with the same vehicle, not even a windshield replacement or new license plate. The apartment policy for residents is you have to have your hanging placard displayed OR the adhesive bar code required to get in after hours. I went down to go to work on a Monday morning to find my vehicle no where in the parking lot. I had a terrible feeling AS TWO OF OUR GUESTS HAVE BEEN TOWED DESPITE EVERY EFFORT TO PARK IN THE DESIGNATED SPOTS. I called the towing company and asked if they had my vehicle. They stated they did. I asked why it was towed they said it didn't have the placard displayed. I stated that isn't the company's policy. The dirt bags who i spoke to on the phone said I have to provide a copy of the lease to prove i am a resident to get a discount when i pick my vehicle up. I got angry, rightfully so. My vehicle is paid off and I have the title. They told me to "shut up so we can tell you how to get your car back." You illegally towed a vehicle with the proper identification. I called back after being hung up on 3 times to speak with a woman named Chris who was very nice. She informed me that she could see the proper barcode displayed the diver must not have seen it. She said it was hard to see. It has been in the same spot for over 2 years without moving it. So for 2 years I was told "I got lucky not getting towed." Even though guests have towed within the hour allegedly not parking in the proper spot. They told me they would "release" my vehicle free of charge but I have to pick it up today otherwise I will be charged a storage fee. I don't know how I am supposed to make it to a towing company 45 minutes away to retrive my paid off vehicle as it is a Monday and everyone is at work. They close at 5 so i wont be able to get my vehicle today. I asked and then demanded after I was told no, for my vehicle to be towed back to the apartment complex. I was told they were too short staffed to do that. But not short staffed enough to tow it after 5 pm. Interesting. Say hello to small claims court Axel Towing. You messed with the wrong person and didn't make it right. All you had to do was apologize and tow it back to where it was parked. read more

This sorry excuse for a tow company Illegally towed my truck from a Walmart parking lot several miles out of there listed service area. Neither Walmart nor the security company called to have my truck towed, and when called the woman became irate I demanded the name of the company who called in the tow, the date, time and person who called. They then towed it 22 miles away and refuses to take my calls. I have filed a stolen vehicle report with Mesa PD and will do anything and everything to bring up the company and driver up on felony charges. This company should be shut down!! And as I read I'm not the only one they have done this to . 8 separate complaints 7 in the last year and has an F rating with the BBB!!! I will make it my life's mission to bring you down, or disrupt your business to the point you hemerage money!!! read more

if i could give 0 stars i would. i parked in front of the drive way of a house that i'm dogsitting at at 11pm, came out to my car at 8am being gone. they charged me $300 to pick it up within hours. they also told me they would provide me picture proof of me being on a fire curb and never did. they were rude to me on the phone and in person until i paid them and then they smiled at me and told me to have a great day. i was not able to go into work today because of this. and i can't get the marker off of my windshield. coincidentally when i picked up my car my gas went from a quarter tank to my gaslight being on and my check engine light turned on. i couldn't imagine working for this place and feeling satisfied with myself. i wouldn't recommend this place to anyone. read more

Towed my car for parking in Handicap when I clearly had the handicap sign hanging up. Got towed Saturday night and ofc they're closed, closed on Sunday as well so now I have to wait till Monday? Pathetic place to call a company. Must be low on money this month. read more

Extremely Predatory Towing Company. Towed car with a valid parking permit that fell off mirror and still demands to be paid to retrieve car over an hour out of the way even though it was legally parked. Disgusting attitudes from staff and just an overall Greedy company. read more

This has to be the most crooked tow company I've ever come across. They recently towed a deployed service members vehicle. He has been out of country for 10 months in Jordan and Syria. He often has no cell service for days at a time. He was never informed his vehicle was towed/impounded. We found out it was towed and contacted the company. They basically laughed at us. I was given the most disgusting attitude and was hung up on multiple times. During his deployment his registration had lapsed and expired, getting mail in Syria isn't exactly an easy thing. We were told we would need his current registration in hand in order to obtain the vehicle. We didn't have that. His command informed him to bring all of his documents on deployment in case his vehicle is stolen etc while he is over seas. Unfortunately we can't obtain a copy of the registration because the army moved us to a new state and we are not able to bring the vehicle in to register it in this state (it is impounded) so basically they stole a deployed service members vehicle. It's funny to go in and see the pledge of allegiance on their wall and the American flag. This liberal crooked company clearly has no respect or decency for soldiers who are fighting for them. It's truly sad. Hoping the SCRA will have more information to start a lawsuit against them. Please tread carefully with this company. They charge the highest in the area for daily fees, hook fees and admin fees. I witnessed them lie to someone about pricing. They told them over the phone something was $20 customer came in and they said "it's actually $30". Editing this to add- I just spoke with Fox 10 Phoenix regarding this and they offered news coverage on this. I also filed a report with the BBB. Hoping for change read more

These hacks are the worst towing & impound yard in Phoenix. The staff is rude, discriminatory, and downright ignorant. I had to pick up my vehicle and I was treated poorly for no reason other than trying to pick up my vehicle. I am perplexed as to how they are still in business. If I could rate them 0 stars I would but unfortunately Yelp won't allow me. I asked to file a claim and they threw it out immediately. Unacceptable behavior. read more

On December 24th, 2023 at approximately 7:30pm (yes, Christmas Eve) my son's car was discovered missing from the curb in front of my sister's home. We immediately called the local police department to check if it was towed and they had no record (yet). There was no posting of no parking anywhere on her street, we have plenty of photos and videos showing this. We did ultimately discover a minuscule 6" x 12" non-reflective sign at the entry to the property which is not "clearly visible and readable" from a passing vehicle or even standing several feet away due to a font size that would be more appropriate on a sheet of notebook paper than on signage. I then called Axle Towing & Impound to see if they indeed had our vehicle. No one answered and I left a message. Arizona Revised Statute - ARS 9-499.05 clearly states that "The owner or agent of the owner of the private property shall be deemed to have given consent to unrestricted parking by the general public in any parking area of the private property unless such parking area is posted with signs as prescribed by this subsection which are clearly visible and readable from any point within the parking area AND at each entrance. " Seeing as there was no signage at the area where this vehicle was parked or anywhere on the street where parked, this is clearly an illegal tow. We also found evidence that the vehicle was dragged nearly the length of a football field (I have the actual measurement of the tire drag marks) before the driver stopped and put dollies under the rear tires. My daughter's vehicle was parked on the same street but facing the opposite direction, so my son's car was the easier target. As we were exiting the neighborhood, two additional Axle Towing trucks pulled into the neighborhood, and we suspected that they were returning to tow my daughter's car. We followed them for a minute or so until one of the trucks stopped and the driver exited. We had a brief conversation in which I asked the driver if he or the other driver dragged my vehicle. While he never answered the question, his body language made me quickly suspect that he had done it. He suggested that I contact the owner Brian at their office number, and I informed him that we had called and left a message already. The other driver then joined our conversation. I then questioned him as to why one of them had dragged my car 300' down the road. He sarcastically responded, "And the issue is?" admitted that the vehicle had indeed been dragged and then lied and stated, "You're parked in a fire lane bro". There is no marked fire lane. We went back and forth a bit more as you can see in the YouTube video at https://youtu.be/UnWVJiBraQY, and he scurried off back to his truck while acrimoniously wishing us a Merry Christmas and Happy New Year. So unprofessional. We were the first victims at Axle Towing & Impound this morning at 9am sharp where we got to meet two more of this company's employees, Tanya and Brent. After supplying registration and ID, I quickly explained why this tow was illegal according to ARS 9-499.05 and how there are no signs on the street that we were towed from. She then read the code from her computer screen to which I agreed and then repeated that there was no signage on the street in the parking area, making it illegal. I then addressed the dragging of our vehicle to which Tonya replied that the car was reportedly brought in on dollies. I explained that yes, it may have arrived on dollies but the marks in the street indicated that it was dragged a significant distance before that happened. Tanya then shifted the conversation back to the ARS code in which she now claimed that the presence of signage at the entryway and at the parking area was a "Phoenix ARS code" and the one that they're bound to follow was for a "city ARS code" in which signage only must be at the entrance, contradicting her own words from when we first arrived. I quickly corrected her and let her know that ARS stands for Arizona Revised Statutes and there is no such thing as a "city ARS Code." After all of that, they still felt the need to charge us $325 for an illegal tow, which we paid under duress, and to mitigate any further fraudulent charges by this unscrupulous company. They even have the gall to make you sign a document that attempts to release them from any damage responsibility before you're able to inspect it and before they will release your vehicle. This is known as a duress of goods and basically amounts to them holding your vehicle for ransom. We certainly will be filing a small claims suit against them for the illegal tow and for damages to our vehicle and will update this once that has been brought to resolution. If you're in the market for a tow in the East Valley, steer clear of Axle Towing & Impound and find a more reputable towing company to give your business. YouTube video = Axle Towing Christmas Eve read more

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If I could leave zero stars I would. Axle towing tried towing my car when it was parked in compliance with my HOA's rules. The tow driver asked for CASH ONLY which was suspicious to begin with and didn't unhook the car until I asked to read the order which said cars would be illegally parked a whole two hours after he was trying to tow it. He knew he was in the wrong to begin with and drove off with a rude snide smile on his face. This towing company is clearly just driving around scamming everyone for cash. read more

Axle staff is rude, hostile, RACIST, and engages in illegal practices. They used the N-word against a young man and made several threats to him and me, saying they'd be looking for our vehicles to tow again. Axle Towing and Impound engages in predatory and illegal practices and should be held accountable for their actions. I had to call Apache Junction police 3 times, they came to the scene twice- once to make Axle Towing and Impound release a vehicle as they were holding it illegally, and again after they used racist language and made threats against us. Tow and impound businesses can't hold a vehicle for money, can't keep a vehicle from its owner for towing and storage fees, they must return a vehicle to its owner when provided proof of ownership by owner or owner's agent. Depending on the city, they may have to make vehicles available at all hours, they may have to release a vehicle before making it to impound, and they may have to stop the towing process before removing a vehicle in the first place. Check the city's codes for the correct information. A middle-aged couple arrived close to 8 am, apparently staff, to open their trailer business. I approached them outside asking about a car police already confirmed Axle towed the night before. The male staff member motioned for me to wait as they both went inside. I returned to my car and a few moments later he opened the door and motioned for me to come inside. They acted as if they didn't know why I was there or what car I had asked about. The female staff member had an especially unpleasant tone and mannerisms from the start. When I explained the vehicle had been illegally towed, she talked over me. She said the car had been backed in and the lot didn't allow that. I informed her that I had seen the signs after the fact, and they appeared to be for covered parking only and not the uncovered parking the car was in. No signs were located near where it was parked and none were legible from there. She continued demanding $300 and asking for a card. She would not engage in any civil conversation, would not answer questions, she only demanded $300 in a very rude manner. I left the trailer, said it wasn't necessary to behave that way, and returned to my vehicle to call police again. Another staff member (are they all related?) arrived with her two babies, to work in this sick and hostile environment. When the officer arrived, he talked with me and then went inside to inform staff they must release the vehicle and can't demand payment to do so. He told to staff to let me access the car to obtain the registration, so I could take possession of my vehicle. When I first found the car, it had new scratches all over it, a big dent in the right rear bumper, the tow punch was out, and it wouldn't unlock with the key fob. I took several pictures and found my registration. I pulled up to the gate and brought the registration to the staff members in the trailer. They said the registration was not valid and made a big deal of it. I went back to the car looking for another registration, then realized the registration I had was indeed valid and brought it back to show the officer and the staff. They required I sign a paper with charges for towing and storage. I signed only that I had received the paper, and did not agree to pay. The officer left, as we both believed I should have no problem removing my vehicle at that point. Two other apparent staff members, another middle-aged couple, arrived and entered the trailer while I was inside. My companion and I drove the car out of the impound. I stopped to take pictures before getting into my other vehicle to leave. As I was taking pictures of the property and the vehicles staff arrived in in order to identify the individuals involved in the illegal holding of vehicles for money and other bad practices, the first couple and the younger woman who had arrived with her babies all came outside yelling at me to delete the pictures. This was especially ridiculous, as their business was recording everything as well, and they don't get to decide who can take pictures of their property or what can be done with those pictures. I flipped them off and returned to my vehicle. They continued yelling, saying they would find the car they'd illegally towed the night before and tow it again. The male staff member said to my companion, "N*gg#r, I'm coming for you at ______", stating the location they had originally towed the vehicle from. Yes, he actually said the N-word, the whole word, with a hard "R", and he is a very white man. All three continued yelling and threatening to tow our cars again as we gave them the finger and drove away. I called AJPD again. The same cop called me, saying he had seen the video from the business but there was no audio. The business did not want me to return. He said he'd been in my shoes and hoped I was able to get justice. We must stop these predatory businesses from committing further illegal acts! read more

Awesome service. Quick responsive and great to work with. Was assigned them through GMC roadside warranty. Had a different company assigned originally after an hour and half wait for the other company was assigned Axle and they showed up in less than 30 mins!! Thank you! read more

Manager is rude as hell! Kids in the back yelling and swearing., and baby cryng! Claimed to only take cash but ask if wanted to is debit. Disgusting place, stinks!!! read more

was parked in handicap to unload groceries and they towed my car while unloading. highly unprofessional because i wasnt even there long.

Illegal business!! Towed my car illegally & held it illegally, I will be calling the police once I'm able to go get my car & making a report, I shouldn't have to pay for visiting a friend I always visit & park where I always park! which we do not need a pass to be there & where there was no signs posted for no parking, ridiculous! also complaining to the apartment complex! read more

simple mistakes turning into civil lawsuits... everyone makes mistakes but this company will try to lie and cheat their way out of the mistakes THEIR tow truck drivers make!! police had to get involved and they still were not trying to fix their own mistakes. now it has to be a civil court matter. read more