I love it here. This…read moreapartment complex has everything. Covered parking, in unit w/d, dishwashers, pool, jacuzzi, gym, secured entry, elevators, balconies, a clubhouse, easy access to the freeway and metro, The management staff were the cherry on top. Ian, Angelica, and Jenn were so accommodating to all my requests and questions. They were a pleasure to work with - from the first tour to move-in day.

I moved into this apartment in July and have been dealing with cockroaches since early August. My…read moreapartment is clean and I never left any food out. According to other residents, this has been an ongoing issue for months. It finally got to the point where I couldn't even stay there anymore. They treated my apartment twice but did not treat all of the apartments, according to other residents. There were still live cockroaches after 2 treatments. After emailing the office numerous times asking to be let out of my lease, they finally obliged.

The space for the price was amazing, however in my year of living here I had a LOT of major issues…read more First, I was dealing with german cockroaches the first three months of living here, either from the previous tenant, issues with the AC, or from another unit entirely. During my residency here, not only did we have the power go out for a few days with no end in sight but also had the AC go out for a whole week due to a project they were doing. On top of this, I had issues with my dishwasher constantly, a window was broken and needed to be fixed, and I had issues with my shower randomly turning freezing cold every 15 minutes. Also, the second elevator only works maybe a third of the time you're living there. To top it all off, i did not receive my security deposit back due to general deep cleaning and painting which technically counts as wear and tear. The leasing office never compensated anyone in the building for any of the above inconveniences. If any of this sounds like fun to deal with, then for sure rent here. But I highly advise against it. Note: parking is also detached from the building in DTLA and is $300 a month.

This experience is related to trying to tour and lease a unit. Not on the building itself…read more I have been trying to tour both virtually and in person, given that the website indicated virtual tours. I denied a virtual tour and was instead offered pictures in lieu of a virtual tour. Sara, then only sent me images showing a partial unit. I requested, multiple times, for additional images of the remainder of the unit. She refused. I then reached out to Sara set up an in person tour or if I could just do a walk in. She said to go through her for an appointment. I gave my availability. No response until the following day giving me 2 hours to drop what I was doing to go view the unit. I couldn't make it. I then reach out this week trying to set up an appointment to tour the unit in person. Sara, then advises that the unit I would like is no longer available. Sara offered no alternatives and didn't see interested in helping. So, if you want to tour this beautiful history building for your next home avoid her at all costs. Work with someone else.

Enrique does excellent job at Union Lofts. He always greet the tenants with a smile and he's happy…read moreof what he does.

Just wanted to leave a quick review for Enrique. He is a staple of Union Lofts who I always see…read morearound the residence working to make it a better place to live. He is always friendly and says hi. Also I want to give a shout out to Jose who has done an amazing job leading the resolution of more than one maintenance request, with the scariest one being a water leak in my ceiling but him and his team figured out the cause and had it sorted in a timely manner.

I've lived here for almost 3 years and really enjoyed it. The management team is great super…read morehelpful and responsive. The property manager has always taken care of any issues, which is why I stayed this long. It's a peaceful place to live, especially for downtown LA. Highly recommend!

I've lived at 1133 for almost three years and the property has significantly declined since the…read morechange in management. It used to be a well-maintained and enjoyable place to live, but that is no longer the case. There are ongoing maintenance issues that are not properly addressed, including a persistent foul odor in my unit that I've submitted multiple work orders for with no resolution. Common areas and amenities are frequently out of service--gym equipment is often broken, including the AC and a StairMaster that has been down for over a year. The clubhouse also has broken TVs and other neglected equipment. There have also been damages to my vehicle caused by security staff, which were not properly addressed or resolved. There are additional concerns about upkeep throughout the property, including rusted fencing on the rooftop that appears poorly maintained. In addition, wildlife control in the parking garage appears poorly handled, and I have personally seen multiple dead pigeons. Security is rarely helpful when issues arise, and communication from management has been inconsistent at best. Meanwhile, rent continues to increase without any noticeable improvements to the living conditions or amenities. Overall, the property no longer reflects the standards it once had under prior management.

I miss living here, and if it weren't for personal reasons, I'd have stayed. I miss the 18ft…read morewindows that open up to 9th street and how you can peer into the lives of the Eastern Building dwellers. I miss the light that trickles in at dawn, and watching the sunset into pink and greys somewhere off the cityscape. I miss being able to walk down to see a show, grab ramen and a drink at a whim, or make a quick tequila trip to the cvs. I miss the Nest AC feature, the surround sound speakers, and the walk in closet. I miss the rooftop access I had overlooking the city, where I spent summer nights chatting with friends. I miss the little gym they have that helped me be the most active I'd been in my 20s. Living here felt like I had a home to come home to. While I did live in a studio it felt like I had space to delineate one area from another and that it wasn't too cramped. I felt like overall the price was fair given the fact you live in the "better" side of DTLA. I know that some people had issues with management but I found them incredibly helpful at all times, albeit I only called them twice since the place is overall well maintained to my liking (when my AC stopped working and when my fridge needed exchanging). Also if there's complaints about roaches from other people that stayed, it's fair to consider that it's part of living in a metropolitan area. I honestly only had this issue for a week then it was gone after spending an $8 product at Amazon that did wonders for me. Roaches is to be expected in a metropolis but it doesn't need to be in your home. Shout out to Shawn Smith who was so welcoming and making my first time living alone such a dream! Thank you for answering my many questions, for being so accessible and kind when I had issues, etc. Also, shout out to Kerri for making sure that even as I left that everything went about smoothly!

Brandon and Mercy were extremely helpful with our move in, with such short notice. The building…read moreitself is historically beautiful, it's located in a central area close to many great place. (Ex. The Orpheum, Grand Central Market and Little Tokyo) happy with our move here. ​

As a resident for several years, I had the opportunity to interact with Moriah regularly, and she…read morewas always friendly, kind, professional, and genuinely helpful. She consistently made residents feel welcome and was always willing to assist with questions or concerns. Her positive attitude and attentiveness made a difference and helped create a great living experience. The property itself is a great place to live. The grounds are well maintained, the community is welcoming, and the overall atmosphere is comfortable and enjoyable. I have truly enjoyed my time here and have appreciated how well the property has been managed and cared for over the years. The location, amenities, and sense of community all make it a place I would highly recommend. Moriah has always been a positive and reliable presence, and her friendliness and dedication reflect the quality of the community as a whole.

I lived here for over 6years. Every year when we renewed, we simply lived with the normal wear on…read morethe carpet and paint without asking for touch-ups. When I returned the keys, the management told me that since we had lived there for a long time, most items would likely be considered normal wear and tear and would not be charged. However, a few weeks after moving out, I was charged $1,500 for repainting the walls and bathtub resurfacing, plus an additional $300 cleaning fee.I spent an entire day cleaning the apartment before leaving, and it honestly looked cleaner than when I first moved in. I tried to dispute the charges, but since I did not have anything in writing and was not present during the move-out inspection, I ended up having to pay the full amount. If you are currently living here, I strongly recommend being present during the move-out inspection and documenting everything. I am almost certain they attached photos they submitted was NOT from my apartment. (They claimed that our door was broken, which it absolutely was not.) I truly enjoyed living here, but the move-out experience was extremely disappointing. It felt like they were trying to charge as much as possible at the end.

I HAVE WAITED SO LONG TO WRITE THIS!…read more Do not let the aesthetics of Roosevelt Lofts fool you. While the front desk staff were always friendly, polite and helpful, management and maintenance were some of the most negligent and dismissive people I have ever dealt with. My husband is a 100% disabled veteran, and despite providing valid service animal and ESA documentation multiple times before and during move-in, management continued charging us pet rent our entire lease. Their third-party verification company kept denying documentation over arbitrary "yearly updates," even though there is no federal or state requirement for yearly re-certification of a service animal. Management did absolutely nothing to help resolve it. The maintenance issues were constant. Our gas stove malfunctioned for MONTHS and management's solution was literally to "flip the breaker" every time it started clicking. A corroded pipe under the kitchen sink leaked and destroyed our belongings with water and mold. Our washer repeatedly flooded the apartment, damaging the flooring, and when I raised concerns about mold growing under the boards, maintenance completely dismissed it instead of properly addressing the issue. The cheap contractors they hire also caused additional damage during repairs and I still got charged for it even though I submitted photos to izzabella right after they "fixed" it. The worst part was when I slipped and fell on a wet floor in the building because there was NO wet floor sign present. I ended up in the ER, and instead of taking accountability, management immediately became defensive and tried to deny responsibility. I attempted to resolve things reasonably by only asking for my ER bill and broken phone to be covered, but they refused to work with me. I had to get an attorney and the complex retaliated by sending me to collection 3 days after I moved out for $12,000... didn't even give me a chance to pay the move out bill directly or dispute it directly with them. When calling them out and say it was retaliation for the ongoing litigation Michael denied it. I've ask multiple times for maintenance records and service records of all the times I put in ticket for someone to come out and fix something and they failed to provide that to me and the collection company. This property looks nice on the surface, but behind that is poor management, ignored maintenance concerns, safety issues, and zero accountability. I would strongly recommend looking elsewhere before signing a lease here.

Fantastic! One of our clients is looking for a space in DTLA and Roosevelt was one of his…read morechoices.... despite the office's preference to communicate via email, Annie and Al were always super responsive and flexible. Our schedule went through some changes, but when we arrived at the building earlier, Max was able to respond quickly and give us a very informative tour of all the available units and amenities. Fantastic building! Very well maintained and kept clean. Yes, pricing adds up but we're talking luxury here in the middle of the Financial District. 10/10 on Max's tour!

You truly can't beat this place for both value and safety in DTLA. My partner and I have lived here…read morefor almost two years now, and we've had only positive experiences! The staff in particular is phenomenal and extremely responsive -- front desk, back office, plumbers, electricians, security guards, absolutely everyone we've encountered. They take their jobs seriously and it makes all the difference in how this place feels to live. I use the pool, hot tubs, and gym regularly and having them is a big quality of life improvement. The building also hosts social events to help people get to know their neighbors, and everyone I've met here is really lovely -- it's nice, especially in a big city, to regularly get to run into people e.g. out on dog walks who you actually know and have a chat with them! Our apartment is clean and pleasant with great views of the city, and really well-located in terms of grocery stores, pharmacies, coffee shops, etc., as well as public transit, which I rely on primarily. The Met is an older building, so we've definitely had a few maintenance issues during our time here, but our work orders have always been responded to immediately and taken seriously and the issues we've encountered were always dealt with promptly by friendly and professional staff! If you're looking for a well-priced place downtown, I would highly recommend checking it out.

This building isn't cared for anymore.My friends have lived here for twelve years.They now let dogs…read mores*** in the walkways.Inside on the carpet, they don't clean it up.When they do clean it up, they leave the p*** and the hallways.Reek, their porters are lazy.Their management is worse.Don't waste your money.They only have one guard who is incredible.And his skills are wasted at this building.But everybody adores him, but I would never move in here.I would never recommend it to anybody.I can post pictures of poop in the interior hallways on the carpet and it sits there for days.And they know about it, and they don't do anything