Honest, ethical and they do an excellent job at a reasonable cost. All the Volkswagens I've driven…read morehave come here if they need service.

Due diligence Bob is the God of the air cooled vw's…read more He is a REAL honest guy Too bad he's getting on in years. I would love to be his apprentice. You will never 'bug out' with his attention to detail He, like no one else, never blows hot air, much like my old Sunbug!

I brought them a list of what needed to be done that included an oil change, and crossed out tire…read morerotation, indicating that I just had snow tires mounted. They ignored the list and rotated the tires but did not do the oil change.

Wouldn't trust my vehicles anywhere else! They were able to diagnose my problem over the phone…read morebased off my description and fixed it so fast for so cheap! They get things done right the first time quickly and charge more than fair prices. They are a family owned business and trustworthy. Truly a rare find these days!

Does not honor a scheduled appointment as numerous times I've waited a half hour to a hour waiting…read moreto get my vehicle in. It's pretty sad that I had resort to another mechanic to get the issue resolved correctly and that I had to pay for their incompetence! I thought you guys were a decent family run business?! Boy,was I wrong!!

No brakes on my wife's car. Fixed same day with great service and friendly people. Great service…read moreand value. Recommend to anyone who needs car work. Thank you for being great.

Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

I will not take my car anywhere besides Capital! Finally a car repair place with integrity! I took…read morethere from a high recommendation and so glad I did. I do recommend going there and making an appointment. I made the appointment last week to bring my car in with a laundry list of repairs. This morning I parked my car in their parking lot and dropped my keys through the door as instructed. Derrick just called me before 10am and cancelled some unnecessary repairs that were recommended by another shop... All in all I'm so happy!

Love these guys. Friendly, speedy and they are good at their jobs. Go see them. You will love them…read moretoo.

A friend of mine recommended Auto Solutions a couple of months ago when I needed to get my 2007…read moreMazda 3 hatchback a tune-up. I love my car so much, and if I can get a few more years our of it, I'd be happy. She said they're great, reasonably priced, and do not try to swindle their customers with unnecessary repairs. So I decided to check them out. Upon entering, I was greeted by the nicest receptionist I may have ever met. She had a great smile, was friendly, and was professional but still laid back. I explained what I needed, which included looking at why my engine light was on, check my shocks (because my car made very loud noises with every little bump in the road), and anything else they could find. Then I wanted an estimate and we'd discuss next steps. Made an appointment for the upcoming Thursday, left my car overnight, keys in the Dropbox, and they'd look at it in the morning. Got the estimate a few days later than anticipated, because the mechanic is always SUPER busy, then scheduled a pickup. Turned out that I needed new tires (which was not a surprise), my shocks were dead (hence the loud banging whenever I drove over a little bump), and my heater was on the fritz (the engine light). Spoke to the mechanic, and he said he could have my car ready by the following evening. So I said let's do all work as a holiday treat to myself. Picked up my car after work the following day, met up with the mechanic, and he went over everything with me. To my surprise, and due to an error, they even did a little extra work and didn't charge me for it! When I drove my car home, it felt like it was brand new, and if it wasn't for my "dog blankets" protecting my car seats, I would think that I just drove it off the sales lot. Overall, Auto Solutions is a place I will continue to go back to. The professionalism mixed with a laid-back personal approach, really made me feel at ease. Not charging me for some extra work that was done was a very nice holiday gift from them, and I am very grateful. Be fair warned, if you are a type A personality, and need everything quickly laid out in front of you, in a very specific time frame, they may not be your first choice. But if you have a little time on your hands, I will always highly recommend them.

My Mercedes Benz had several issues which the dealer quoted a price beyond the remaining value of…read morethe car! That's ridiculous! After some research, I found this shop which is such a blessing! The service is great, reasonable quote, I've driven for a month, no complaints! I'm so happy to have my car back! I was away for an out of state trip, the service has been done when I came back. And they even held to collect the payment until I picked up the car! Love the place, it will be the only place I goes if I need any service of my VW and MB.

Visited ER last week for my 645's winter service inc. NYS inspection, oil change, transmission…read morefluid service and an audio system inspection. As always, the work was excellent and done in a timely manner. Oleg advised that the audio system would be a very expensive repair, advised against it and only charged a small amount for the diagnostic work. As always, I was very pleased with their work and wouldn't take my BMW anywhere else. 10/22/2023

The owner needs to be more respectful, treats and talks to customers like absolute crap & OVER…read morecharges you on parts, straight up thief...do NOT go here, there are far more respectful automotive shops in Troy NY!!

Stopped in to get my intoxalock calibrated and to my surprise had zero wait time and they were more…read morethan happy to do it! I have been to at least 3 other shops and there most certainly always seems to be something. I was also very impressed at what great contributions they make in their communities!

I have been bringing my car to Jerry for years probably decades. Always fairly priced and honest…read more They do it all!! Thanks Jerry and family Blessings

Honest and caring. Appreciate their customer service. I trust these guys and that's something I…read morenever thought I'd say about an auto mechanic.