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2 years ago

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Apache Junction Health Center

Apache Junction Health Center

(34 reviews)

This is a 5 star facility…read more We unfortunately had to do a lot of research when my father fell and hit his head... after asking everyone we knew in the business, this facility just kept floating to the top of the list for physical rehab. We were referred to Jolene Nelson who was extremely compassionate, professional and informative. She answered all of our questions including the difficult insurance ones with certainty and clear options. She also followed up while my father was still in the hospital. My brave stepmother decided to aid my father back to health at home - which I am not sure she would do again. With this recent health scare it has become a frequently shared story of my father's. It is amazing how many of his friends have recovered at Apache Junction Healthcare and gave rave reviews. If in the future my family needs help, we know what facility we are using.

I'd give them zero if possible. We placed my father, who has Alzheimer's disease, at Apache…read moreJunction Health Center for a 30-day respite stay while my mother and I recovered from surgeries in January 2026. Unfortunately, our experience was deeply concerning. A formal complaint has been made with ADHS and is under investigation. Despite providing all of his medications upon admission (including detailed instructions), we later discovered that one of his prescribed antidepressants (Sertraline) was never administered during his stay. Multiple staff members contacted us about his severe depression and uncontrollable crying, even suggesting adding new medications--without us realizing he wasn't receiving the one he was already prescribed. Communication was poor. We were told we'd receive follow-up calls from nursing staff and the facility physician, but those calls never came. This left us making critical decisions without accurate information. By the time he was discharged, his mental state had significantly declined and he is still not recovered from this. He was far more withdrawn and cognitively worse than when he arrived. To make matters worse, several of his personal belongings--including hearing aids, eyeglasses, and clothing--were lost. His discharge papers indicated he had no hearing loss/aids, yet the staff admitted they could not locate them. Incredibly frustrating for my dad. The facility was unresponsive in addressing our concerns about my father's medication after discharge. While I was able to get my dad to an audiologist in early February, the VA was not able to provide new hearing aids until mid-March, so my father was affected for about 10 weeks. If you know anything about dementia and hearing, you understand how traumatic this was for all of us. We would strongly urge other families to carefully consider their options before placing a loved one here. I would NEVER recommend this facility. The guilt of placing a loved one with someone beyond family is tough enough, so to have endured the lack of care with this VA-recommended facility is heartbreaking.

Axiom Care - addictionmedicine - Updated May 2026

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