We have had a great experience with Get Well Now. Mark is helpful, knowledgeable, and using this…read moreclinic for same day appointments and physicals has been super convenient!

Mark is extremely helpful and knowledgeable. He has helped me out about 2 times now. He knows what…read morehe is talking about and provides excellent medical care. I absolutely recommend him. I will continue to return to him and recommend him to everyone I know!

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

I'm a grateful health care recipient at this clinic for four years…read more The front office staff are professional, friendly and efficient The health care providers are compassionate and professional Ask deep questions and are great listeners Very thorough in chronic care and aging as well as acute problems

I started going to dr. Charina Tecson. This office was wonderful, the staff was ALL friendly and…read moredr. Tecson listened and very attentive. Then when dr. Tecson went into a personal medical leave, her office joined Hatfield and I've been seeing Michael NP 2x now - for annual check up and for covid. I'm very glad that the transition was smooth and the staff at Hatfield were just as friendly and attentive. Michael was amazing the 2x I'm interacted with him. In dr. Tecson and now Hatfield group, they partnered with Labcorp and has an on-site staff for blood test. Now, that staff is AMAZING too. Desiree is great with blood drawn. All in all, I absolutely recommend this practitioner!!

Update: 5/5 A+ is all I can say. From the ma, to the pa, and to the ultrasound tech....everyone was…read moresuper courteous and thorough. Eric, the PA, took his time to educate me about the circulatory system, why veins need to be treated, and the repercussions of not treating them long term. The ultrasound tech was a pleasure to talk to, and the ma was very friendly as well. Speaking to them made me realize how much info was missing from the previous practice I went to. This should be the standard for all medical practices. I live in buckeye and made the drive out here, and it was worth it. Excited to continue my treatments here Initial call over the phone went well so far. The instructions that the scheduler gave me for what to do before the initial consultation was more thorough than the other vascular surgeon's place I went to in peoria. I asked if previous medical records from there need to be faxed over but they said no. Crossing my fingers that everything goes well!

Best Botox experience I've ever had. The PA Nicole and her medical assistant, Abbie; were amazing…read more The injections were so gentle, and Abbie was icing my face prior and immediately after each poke. I felt incredibly pampered and relaxed throughout the many units my face required. Thank you so much, I'll absolutely be returning when I need more Botox.

Compassionate, highly competent care. Two visits convinced…read moreme to continue with this wonderful team of providers. From the moment you enter till you walk through the exit, you are treated with respect.

This office is amazing. Rachael Buckley has been incredible to work with. She takes her time,…read moreanswers all your questions, crosses her T's and dots her I's. She is thorough, extremely knowledgeable, easy to get ahold of / communicate with and goes above and beyond. I have never felt this taken care of at a primary care office. The front desk staff are also very professional, friendly, prompt, and efficient. Can't say enough good things about this office. Thank you, Rachael, and Desert Star Healthcare.

Everyone that helped in my procedure was fantastic. They took very good care of me before and after…read morethe procedure. The staff called the next day to check on me and I am thankful they exhibited such compassion.

I had a great experience! the entire team were pleasant, professional, yet friendly…read more Dr. Saha was impressive. During the procedure, I was able to watch him working. Having lived in an operating room for 40 years, I could easily see his confidence and professionalism. At the same time, he is very personable. those two don't always go together. The IR team was just that, Anna & Randy work very well together. The nursing team was great! Kurt, Evan, & Emily were very caring. They quickly put me at ease. I'm very impressed With the entire team!

This dermatology office is the best. I absolutely trust the providers there. I believe they have…read moreyour best interest in mind. The front desk staff not so friendly, but the doctors make it worth going back.

Be very careful of this office!!! I had a first time visit with Dr Killpack for skin assessment…read morewith a history of skin cancer. He attempted to perform an assessment while I was dressed in street clothes. First time for everything. He did NOT visualize large areas of my body at risk for skin cancer. No treatment was done in the office but later I got a bill that they performed a procedure to remove one of my lesions which they did not and the doctor even documented that the procedure was done. When I called I spoke to the billing people who asked me 4 times if I had the procedure performed to which I told her no. Malpractice and insurance fraud!!!

My experience here was unlike anything I could have imagined…read more Typically, the doctor office has a whole process to kind of weed you through. Dr. Nevels came to retrieve me herself from the waiting area and really took the time to listen and learn about me. At one point, she made a comment about us being a team for my health and that really resonated with me. I felt at that point that she actually cared about my Well being and isn't that all we really want in a Doctor Patient relationship? It is unfortunate that my insurance didn't cover the visits and that me taking charge of my health will have to be on hold until I can find the extra change to make it happen. I do hope that day comes soon because I'd love to see her again sooner rather than later.

I walked into the office and I told them I was interested in the red light sauna therapy and the…read morelady pointed next-door said that's where you go over there very rude then I said I'm also interested in the ozone therapy and chelation. She said are you a member? I said no I'm first time here. She said well you have to have a consultation with the doctor for $425. Very snotty I felt really judged by my appearance. Needless to say I'm not going back there however, I did go next-door to this red light sauna side. The woman was super kind and super nice and super helpful. The one downfall was they required a $200 visit to be assessed by a doctor. She said that I must prove my heavy metal detox for. Chelation I said we're here. I have a Solex AO report that I showed her. She would have to call a physician to see if they would accept that. Then she handed me a prescription which was a sheet that my doctor has to fill out for me to be able to sit in a sauna. I took it to my doctor. She said what the heck is this I've never heard of such a thing. Well, I hadn't either and prime IV doesn't put you through this kind of grief so needless to say I am not going back. I intended to purchase a 16 package sauna membership, but it felt exclusive not inclusive. You just lost business.